5/5
TrustpilotPositive experience
Sold house by auction. Couldn’t really ask for more. Happy with Peterlee branch and auction team.
Trusted Agent profile
Pattinson Estate Agents reviews
★★★★★
1,096 reviews across 2 platforms
14a Newbottle Street, Houghton Le Spring DH4 4AB
Pattinson Estate Agents's Houghton Le Spring office at 14a Newbottle Street is rated 4.3 out of 5 across 1,096 reviews on two platforms, including 44 Google reviews rated 4.7. The 1,052 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Houghton Le Spring office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBrilliant
Absolutely fantastic from start to finish. Infinitely patient and helpful. 10/10, would recommend.
5/5
TrustpilotGreat service and support from…
Great service and support from Pattinson Whitley Bay from initial viewing through to after purchase
5/5
TrustpilotExcellent service
Excellent service! Very friendly and helpful!
5/5
TrustpilotExcellent Support from Eloise
Excellent Support from Eloise! Extremely effective!
5/5
TrustpilotHelen have did a great job on the…
Helen have did a great job on the Jarrow branch
5/5
TrustpilotThe North Shields branch
The North Shields branch were so helpful and took care of everything. Thank you.
5/5
TrustpilotProfessional and friendly staff
Professional and friendly staff , very helpful and fast professional process
5/5
TrustpilotReally good and everything
Really good everything you
5/5
GoogleExcellent service and handled a lot for us in our sale
5/5
TrustpilotHave dealt with the north shields…
Have dealt with the north shields branch and were professional and knowledgeable
5/5
TrustpilotAuction plan
Auction plan. Pattinson team efficient and unbelievably helpful. Thanks so
5/5
TrustpilotGood agency to work with
Frequent feedback
Agent replied · 25 September 2025
Thank you for your review!
1/5
TrustpilotUnrealistically Low Valuation
⭐☆☆☆☆
Agent replied · 25 September 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
5/5
TrustpilotGreat service from start to finish with…
Great service from start to finish with buying and renting houses
5/5
TrustpilotAmazing service
Amazing service , very professional staff. great job as always
5/5
TrustpilotProfessional and friendly staff
Professional and friendly staff. Kept me up to date throughout.
5/5
TrustpilotThe best
Great friendly service from Linda and staff. Nothing too much trouble.
5/5
TrustpilotVery efficient and friendly service…
Very efficient and friendly service from Claire at pattinsons Alnwick
5/5
TrustpilotGreat set of staff very professional…
Great set of staff very professional and would highly recommend.
5/5
TrustpilotAwesome service especially at whitley…
Awesome service especially at whitley Bay branch x
5/5
TrustpilotGreat estate agents
Great estate agents. Friendly, polite and happy to help.
5/5
TrustpilotGreat service from Eliza at the Low…
Great service from Eliza at the Low Fell branch
4/5
TrustpilotExcellent
Excellent, fast service, friendly and helpful staff
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pattinson Estate Agents
How many reviews does Pattinson Estate Agents have?
Pattinson Estate Agents's Houghton Le Spring office has 1,096 reviews across two platforms: 44 on Google, 1,052 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Pattinson Estate Agents's rating?
Pattinson Estate Agents is rated 4.3 out of 5 across all 1,096 reviews, and 4.7 out of 5 on Google from 44 reviews, checked 9 October 2026.
Where is Pattinson Estate Agents's Houghton Le Spring office?
Pattinson Estate Agents, 14a Newbottle Street, Houghton Le Spring DH4 4AB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.