Trusted Agent profile · Houghton Le Spring
★★★★★
1,107 reviews across 2 platforms
14a Newbottle Street, Houghton Le Spring, DH4 4AB
Pattinson Estate Agents's office in Houghton Le Spring, at 14a Newbottle Street, is rated 4.3 out of 5 across 1,107 reviews on two platforms, including 48 Google reviews rated 4.7.
Every review we hold for the Houghton Le Spring office, from every platform, shown as written. First names only.
5/5
Trustpilot8 Churchside gardens
We were highly satisfied with your services especially from Gabrielle from the Sunderland branch who went the extra mile to overcome the problems we encountered with all of the solicitors dealing with the sale Jeanette and Ken Hagley.
5/5
TrustpilotPattinson Durham = good customer service
Pattinson Durham branch deserve a special mention for their customer service, always going the extra step to ensure both vendors and buyers can come to a mutually agreeable deal. Always good at following up and ensuring communication is effective.
1/5
TrustpilotPattinsons Ashington put
Pattinsons Ashington put any property up for sale even though the sellers can not proceed pure time wasters
Hi, we are sorry you have not had the experience we expect from our team. can you provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotExcellent team at Pattinsons Gosforth…
Excellent team at Pattinsons Gosforth branch espeacilly Kerri, they helped out with forms and scanning documents that were time sensitve even down to using their own phones when scanner played up, The Gosforth office based team are ahead of their game,friendly and genuine I would highly recomend that outlying offices look to them as an example to raise their own bar accordingly,
1/5
TrustpilotVery very poor on the rental side
Very very poor on the rental side, don't return calls or emails, rude and unprofessional staff, clearly lack basic training. They seemed to have a very flimsy grasp of property law
We are very sorry to hear this, Mr Stone. One of our team would be happy to discuss your problem if that is something you would like to do.
5/5
TrustpilotGosforth Branch Excellence
I had the pleasure of dealing with the Gosforth branch very recently. They were excellent - friendly, helpful, efficient. Keri (and Katie) went out of their way to help me in very difficult circumstances. They were sensitive to my needs and went the extra mile which I really appreciated. I would definitely use them again & can't recommend them highly enough.
4/5
TrustpilotSale of property through online auction
The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer. They were friendly and helpful and we were kept informed of progress throughout.
5/5
TrustpilotBrilliant friendly service from start…
Brilliant friendly service from start to finish. We have purchased a property from Pattinsons and are now using them as a management agent for another property, thy have been great in both instances.
5/5
TrustpilotCarly from Washington
Carly from Washington recently done my house valuation,during the visit to my house she was very friendly, professional and passionate for her work. While explaining what she would be doing and answering any questions I had.Would highly recommend.
5/5
TrustpilotAbove and beyond
Excellent customer service went above and beyond what I would have expected them to do for what I had asked for. Would highly recommend and will look to use them in the future!!
5/5
TrustpilotYou have a great team at Bedlington…
You have a great team at Bedlington office who were very helpful and hands on and very kind towards. Our needs at the time pleased to meet them all thank-you
5/5
TrustpilotExcellent Service from start to finish
Excellent Service from start to finish. They say that selling a house can be one of the most stressful things you can do but the Pattinson team made it as pain free as it could possibly be.
5/5
TrustpilotJarrow Branch
Jarrow BranchThe manager of the branch Helen W. has provided me and my investment company excellent service, timely and accurate responses throughout the viewing and purchase process. She has provided advice and excellent properties for investment purposes and will continue to build up our world wide property portfolio in UK through Helen W. and her team. C&M Global Property Ltd.
1/5
TrustpilotUsed tenant finder service
Used tenant finder service. Promised the world and delivered an appalling service. No effective communication, lost keys, didn't seem in the least bit bothered about finding a tenant despite saying they would have one found within a week!
5/5
TrustpilotPattinson, Jarrow Branch
Excellent service, from the initial valuation with Jason to all my queries being answered quickly and efficiently by Emma. She went above and beyond to settle my worries when I couldn't get answers from my solicitor. Would highly recommend. Thank you
5/5
TrustpilotExceptional Team
The team at the Whitley Bay office were knowledgeable, helpful, polite and above all were exceptional in dealing with the sale of my property from start to finish.
5/5
TrustpilotThanks to everyone at the Morpeth…
Thanks to everyone at the Morpeth Branch for excellent and attentive service. House sale was made to seem simple and straightforward. Staff always at hand to assist with marketing and viewings. Sale finalised through auction at very close to valuation. Thanks also to Pattinson auctioneers.
5/5
TrustpilotExcellent service from Kimberley
Excellent service from Kimberley at the Washington branch. Very friendly, chased up the sellers to speed up the progress of the sale, returned calls and emails promptly and answered queries. On completion day eased the nerves that they sale would go through on that day.
5/5
TrustpilotStress free and friendly service
From start to finish we had nothing but a positive experience. Michael who came to value our home was polite, chatty and friendly. Super fast service when we reported an issue with the sales board! Kept us informed and up to date at all times. If I was to ever move again I’d 100% go back to Pattinson's! Thank you
5/5
TrustpilotGreat customer service/Communication
First time buyers me and my boyfriend. Contacting for property information and Helen Widdowson couldn’t have been a bigger help, clear, honest and very forth coming with information. Then connecting us to Mortgage Advisor Carol Emmerson who again couldn’t have been more honest and helpful. Both keep in contact to make our house buying journey so easy.
5/5
TrustpilotExcellent team!
Very happy experience thus far with Pattinsons. I'm planning a big move from Cornwall to Northumberland and everyone I have spoken to at Pattinsons so far have been really helpful and friendly. A relaxed and professional approach is always likely to end in a sale so well done to your staff.
5/5
TrustpilotRecently dealt with the Jarrow branch…
Recently dealt with the Jarrow branch when getting my tenancy set up. Honestly have nothing bad to say about them, they were very quick, always kept me in the loop with what was going on and overall just provided a very friendly and helpful service. Definitely go through them again if I ever get the chance.
5/5
TrustpilotPattinson staff are excellent
Pattinson staff are very helpful, professional and excellent . We have been with them for almost a year as investors. Sam has worked hard and secured a few properties for us. Their attitude is excellent
5/5
TrustpilotJust popped in to Pattinson Hexham with…
Just popped in to Pattinson Hexham with a query and received very helpful clear advice from Laura. Both Heather & Laura have very good personal skills,are cheerful and easy to talk to. In these difficult times it makes a huge difference.
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