5/5
TrustpilotThe representative was a delight
The representative was a delight. She answered all my questions accurately and even showed me the ongoing constructions.
Trusted Agent profile · Houghton-le-Spring
Avant Homes North East Houghton-le-Spring reviews
★★★★★
1,692 reviews across 2 platforms
West Rainton, Houghton-le-Spring, DH4 6NN
Avant Homes North East's office in Houghton-le-Spring, at West Rainton, is rated 3.6 out of 5 across 1,692 reviews on two platforms, including 9 Google reviews rated 3.7.
Reviews
Every review we hold for the Houghton-le-Spring office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotit was ok
it was ok, saw the show home
1/5
TrustpilotDo not buy a home with avant
Do not buy a home with avant We have been left in such a state I don't even think we could sell our property
5/5
TrustpilotThoroughly impressed with Avant
Thoroughly impressed with Avant. Standard of finish on our house is brilliant. Julie and Patricia in the office were different class. Always in touch and couldn’t do enough to help. Made a stressful time that much easier.
5/5
TrustpilotSite visit to Avant homes
Helpful rep, look nice properties and very competitive for cost! Will book an appointment at a later date once we are further along with our sale.
5/5
TrustpilotExcellent service - Peerfields site
Excellent prompt customer service and nothing is too big or too inconvenient. Specifically the site manager Gary, very approachable and happy to take time to discuss any concerns we had.
5/5
TrustpilotGreat spacious homes and services
Edit after reporting issues.Helpful post sale team.I reported leaking flush and it took a while to fix it but they did it finally.
5/5
TrustpilotVery helpful
Very helpful, no hard sell. Allowed us to take our time, answered all questions honestly and knowledgeably.
5/5
TrustpilotAvant homes builds a home not just a house.
Accommodating and well informed staff.
5/5
TrustpilotNice building plan
Nice and well organised plan
5/5
TrustpilotVery pleasant and friendly sales person…
Very pleasant and friendly sales person - extremely helpful and knowledgeable.
1/5
TrustpilotHorrible Company
This company have possibly the worst Customer Care Dep't you can experience. Problems identified and notified yet they don't even respond and any after care experience following purchase is either negligible or non existent.Ignore all of the critical comments at your peril.
5/5
TrustpilotExcellent experience with Jo James of…
Excellent experience with Jo James of Avant Homes
3/5
TrustpilotSeems like avant have downgraded…
Seems like avant have downgraded everywhere possible but still have the very expensive prices. What used to be standard is now included as extras at again crazy prices. Similar standard as persimmon now.
2/5
TrustpilotSold us our last house before covid
Sold us our last house before covid. Subsequently left with a very substandard exterior home
1/5
TrustpilotNon existent Customer Service!
I have been interested in a new build property at The Causey Heights development. I have contacted Avant by Facebook messenger, email and telephone and no one has come back to me! Disgraceful customer service!
5/5
TrustpilotAbsolutely fantastic meeting and…viewing yesterday.Very professional service.Keeping my fingers crossed so I can purchase an Imperage 3 bed detatched.
Absolutely fantastic meeting and viewingg
5/5
TrustpilotLovely show home and very helpful staff…
Lovely show home and very helpful staff who did their best to answer all our questions and gave great advice.
3/5
TrustpilotRubbish company
Rubbish customer service. Having to redo garden as is solid clay soil and so many old bricks and rocks it's like a moonscape. Luckily bought house prior to take over
5/5
TrustpilotVery helpful in the sales office
Very helpful in the sales office. Lots of house styles available to view. Beautiful houses.
5/5
TrustpilotOutstanding fixtures and fittings all included in the price!
The staff are helpful, pleasant and efficient. Cannot fault the avant homes, offering much more than other house developers with outstanding modern fixtures and fittings which would usually cost in excess of thousands with other developers.
5/5
TrustpilotExcellent experience from start to…
Excellent experience from start to finish.
Agent replied · 10 June 2024
Thank you for your review ArgyIts always great to hear that we delivered in line with our customers expectationsBest wishes for the futureAvant Homes
5/5
TrustpilotScott price and the team at Avant
Scott price and the team at Avant. Adam Craig and of course Jason are amazing
5/5
TrustpilotGary Watson
Technician Gary Watson did a stellar job when working through my snagging list, no issue too small or trivial
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Avant Homes North East Houghton-le-Spring
How many reviews does Avant Homes North East Houghton-le-Spring have?
Avant Homes North East's Houghton-le-Spring office has 1,692 reviews across two platforms: 9 on Google, 1,683 on Trustpilot (across the whole business).
What is Avant Homes North East Houghton-le-Spring's rating?
Avant Homes North East Houghton-le-Spring is rated 3.6 out of 5 across all 1,692 reviews, and 3.7 out of 5 on Google from 9 reviews.
Where is Avant Homes North East's Houghton-le-Spring office?
Avant Homes North East Houghton-le-Spring, West Rainton, Houghton-le-Spring, DH4 6NN.
