5/5
TrustpilotReally helpful and friendly
Really helpful and friendly, it was a great experience
Trusted Agent profile · Houghton-le-Spring
Avant Homes North East Houghton-le-Spring reviews
★★★★★
1,716 reviews across 2 platforms
West Rainton, Houghton-le-Spring, DH4 6NN
Avant Homes North East's office in Houghton-le-Spring, at West Rainton, is rated 3.7 out of 5 across 1,716 reviews on two platforms, including 9 Google reviews rated 3.7.
Reviews
Every review we hold for the Houghton-le-Spring office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotIt’s been issue after issue with avant
It’s been issue after issue with avant. Iv been in the house nearly 5 years, people on the estate longer. AND STILL NOT COMPELTED ROADS AND PAVEMENTS!! 5 years!!!!
5/5
TrustpilotVery helpful and a big help with our…
Very helpful and a big help with our move.
5/5
TrustpilotGreat builds with good people.
My recent purchase was swift and very much pleasurable experience. Couldn't ask for more!
Agent replied · 10 June 2024
Thank you for your review TukaramWe are really pleased to hear that our team delivered such a pleasurable experience, and wish you all the best as you settle into your new homeKind RegardsAvant Homes
5/5
TrustpilotGreat Customer Service
Friendly staff who are always happy to answer your question.
1/5
TrustpilotBeware all the fake reviews from Avant
Beware all the fake reviews that Avant are writing. Their houses and customer service is that bad.My house is dropping to bits and they dont do anything about it.
4/5
TrustpilotSo far so good
So far so good, concerned of reviews on line though
4/5
TrustpilotFriendly adviser…
Sales adviser was very friendly and informative told us everything we needed to know did not feel rushed
4/5
TrustpilotSo far so good
So far my experience has been good. My house is beautiful, there are around 10 things on the snag list which will hopefully be dealt with soon. The area is lovely and I cannot fault Alison or Matt who have both been so helpful.
5/5
TrustpilotVery helpful
Thank you - super helpful with information about the development at Bishops Quarter and other Avant sites.
5/5
TrustpilotSuperb detail
So detailed, there is nothing I don’t know about this new house.
5/5
TrustpilotThe girl who received us and explained…
The girl who received us and explained the development was very friendly, patient with us. She is polite, decent and detailed well.
5/5
TrustpilotExcellent sales experience
Excellent sales experience and moving in. Julie, Regional Sales Adviser, Wilbur Chase, was clear and authentic about the process of purchasing a new house and the challenges .
5/5
TrustpilotExcellent throughout
Excellent throughout. Been really impressed with Avant’s service , build and finish quality
Agent replied · 10 June 2024
Thanks for your review ChrisWe pride ourselves on our build quality and quality of service, so its fantastic to hear that we have delivered on both for you.Kind regardsAvant Homes
5/5
TrustpilotThe Sales Assistant that we had was…
The Sales Assistant that we had was extremely knowledgeable and helpful. He took the time to listen to and answer all our questions.
5/5
TrustpilotFriendly
Friendly, efficient and thorough initial meeting
5/5
TrustpilotHi I’ve been dealing with Jane at…
Hi I’ve been dealing with Jane at Chaucers green where I’ve bought my first house and wanted to say how brilliant, helpful she had been. Really on point!
5/5
TrustpilotGreat communication
Great communication. All questions answered, very helpful.
1/5
TrustpilotWe will not buy from avant again
We will not buy from avant again. We have been in a year and are still waiting for our replacement kitchen. We have had nothing but problems
5/5
TrustpilotVery knowledgeable of the site and…
Very knowledgeable of the site and properties available. All information required given by sales representative
5/5
TrustpilotGreat service from Shomola at Avant!
Great service throughout our house buying process from Shomola Indleep at Purbeck Park. Excellent communication, regular updates and always checking in on us to see if she could help in anyway. Many thanks. Delighted with our new home!
5/5
TrustpilotImpression after first visit
Very Knowledgeable staff in sales office. Had answers to all of our questions and gave us confidence in their service.This encouraged us to commit to purchasing a property.
5/5
TrustpilotThumbs up for Lewis
I have met Lewis a few times and he is a very pleasant and informative gentleman.
1/5
TrustpilotAvant have no remorse for people and no…
Avant have no remorse for people and no customer service when your house sale falls through hoping to buy one of theirs when deposits are paid for as well .Very unprofessional company, I was warned about them but ignored it .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
