Trusted Agent profile · Horsham
★★★★★
1,972 reviews across 2 platforms
Sterling Buildings, 2-3 Carfax, Horsham, RH12 1DR, RH12 1DR
Part of Cubitt and West, see every office.
Cubitt & West's office in Horsham, at Sterling Buildings, is rated 4.7 out of 5 across 1,972 reviews on two platforms, including 189 Google reviews rated 4.3.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
TrustpilotSafia Wieland
Safia Wieland. Is an excellent agent. She was knowledgable about the property. She was bubbly, approachable and a perfect person to show a house. Best viewing yet.
Dear Andrea,Thanks for taking the time to leave us feedback about your recent experience with our Arundel branch, in particular Safia.Best regards,Cubitt & West
5/5
TrustpilotSo great
Freya couldn’t have been more helpful and our entire experience was so great from start to finish. Even the referencing company used was incredibly responsive and helpful- can’t fault the whole thing. Such a refreshing experience as I have had bad agents in the past but this was so pain free and we felt so supported the entire time.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
4/5
TrustpilotThank you Robin & Tom for your service
We had a good experience with new management team under Robin & Tom. They listened our concern and try to resolved it. they are very approachable & helpful.
Dear Bhumika,Thanks for leaving a review. It's always great to receive positive feedback. Best wishes,Cubitt & West Arundel
5/5
TrustpilotBrilliant experience renting our first…
Brilliant experience renting our first home together! My girlfriend and I really appreciated the hard work put in on our behalf! A very smooth journey all in all! Many thanks to Dan for being helpful and reachable throughout this process.
5/5
TrustpilotExcellent service from the beginning.
Excellent service from the beginning.Sam was open and honest with me , listened to my concerns.There was no hard sell to put my property with him.Would definitely recommend
5/5
TrustpilotProfessional & Empathic
From the beginning Emily Jones provided outstanding service to the end where Rachel-Grace Laker provided equally outstanding service.
5/5
TrustpilotGreat experience from Becky and Abbie
Great experience from Becky and Abbie! From viewing until we secured the property, Becky and Abbie exceptionally made the process easier. They were well versed with the property and vetting process. Even though there were some bumps along the way, Becky especially, went the extra mile to secure us the property on time. Thank you both :)
Good morning,Thank-you for your kind words about Becky & Abbie from the Portsmouth Lettings office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotThank you to Claire and the amazing…
Thank you to Claire and the amazing team at Cubitt & West. Claire has been so great throughout a really stressful experience, she couldn’t do more to help and to make sure everything was on track. Thanks again :)
5/5
TrustpilotPurchase of property
Through out the purchase of my property Julie Bramble has always been positive and reassuring. Even when things went quiet and didn’t know whether it was going through she always remained positive which made the process easier
Hi Gavin,Thank you for leaving a review! It's great to hear how positive and reassuring our agent, Julie, has been throughout the purchase of your property and how she helped make the process easier for you.Best wishes,Cubitt & West.
5/5
GoogleVic and John offered such an excellent service - would highly recommend to anyone, very knowledgeable, experienced and helpful - thank you both!
Hello Georgina, Thank you for leaving us your feedback. We love hearing positive feedback from our clients, we'll pass your kind words along. Best wishes, Cubitt & West
4/5
TrustpilotOur house selling process
After we had sold our house,Julie bramble was in control of the chain and was very helpful and knowledgeable with good communication letting us know all the details as it progressed right up to completion.
Hi Jamie,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how well she communicated the details as your sale progressed.Best wishes,Cubitt & West.
5/5
TrustpilotYou couldn't choose better.
I have always used Cubitt and West when moving house. I know i can rely on their professionalism and experience for a smooth process. The team are so friendly and knowledgeable it makes everything so pain free. Darren, Nicole, Amy, in fact the whole team feel more like friends than just acquaintances. You couldn't ask for more.
Dear SharonMany thanks for your feedback on the level of service you received from our Crawley branch. The team have a wealth of experience and thrive on, doing everything they can to ensure the process runs as smoothly and as quickly as possible. They are delighted to receive your kind words as always.We will always be more than happy to continue business with you whenever you need us.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotAn amazing service
An amazing service, sold and then bought with the Pulborough branch in the past year. Great service and a really friendly team to work with both to sell and to buy.Would highly recommend to anyone else thinking of selling or if you are buying look out for their promoted homes as the service is 1st class.
Thank you for your review, it is lovely to hear from someone who has benefitted from our services to help them through the difficult times of buying and selling their home.
5/5
TrustpilotSuperb property management
The help I got from their new property management team was on point. Definitely one of the better experiences I’ve had renting a property.
Hi Bartlomiej,Thanks for your review, we're delighted you're happy with our service.Best wishes, Cubitt & West
5/5
TrustpilotProperty viewing.
Went to visit a property as prospective tenants. Aden was very knowledgeable and helpful. He was proactive in getting touch and responsive in answering our questions and our emails.
5/5
TrustpilotVeiwing with Jessie ✨✨✨…
✨This morning I went for a veiwing and was greeted by Jessie, who I found very welcoming, pleasant and professional.I really appreciated your time, help and guidance. Thanks Jessie! ✨
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Alia, a truly outstanding real estate agent. From the moment we met, Alia’s professionalism, knowledge, and dedication were evident.
Hi Andrew,Thanks for your review, we're delighted you're happy with our service.All the best, Cubitt & West Arundel Estate Agents
5/5
TrustpilotVery efficient and friendly service…
I’m always very pleased with the service I get from Dan and Cubitt and West generally. I have recommended them to friends who have properties to let.
Hello Stella,Thank you for your kind review - we will pass this on to the team!Best wishes, Cubitt & West Arundel Estate Agents
5/5
TrustpilotMaddison and Nicola
Buying a property can be really stressful but Maddison and Nicola in waterloovile branch have been nothing but helpful. Made me feel very comfortable and always smiling and happy which has helped massively. Always willing to help and I can’t recommend them enough
Good morning Gavin,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison and Nicola. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotCiaran was very helpful in advising me…
Ciaran was very helpful in advising me as to all the steps to take in moving into my new house and has made moving out a quick and easy experience.
1/5
GooglePeople that work here are incompetent and vile . They have bullied my family for the last seven months . Don’t ever use them . Not a qualification between them wouldn’t trust them to flip burgers
Dear Joe Thank you for taking the time to leave us your feedback and we are very sorry to learn that you have been dissatisfied with the service that you have received. Customer satisfaction is of the utmost importance to us and we would like the opportunity to discuss your experience in more detail. If you could please contact us on 01702 540802 or customer.support@arunestates.co.uk we would really appreciate being able to investigate the matter further, Many thanks Arun Estates Customer Support
5/5
TrustpilotMaddison and Claire at the Southsea…
Maddison and Claire at the Southsea office have been a pleasure to work with on the sale and purchase of our new home. They reacted so quickly, efficiently and most of all honestly to move things at the pace required and were very kind and helpful along the way. We would definitely recommend using Cubitt and West in Southsea.
Good afternoon Dave,Thank-you for your kind words about the Southsea office and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil Piper Operations Director
5/5
TrustpilotGreat bunch Kieran was a star!
Great bunch Kieran was
Dear MCThank you for taking the time to leave a review of Kieran at our Cubitt & West Leatherhead branch. We will be sure to pass onto him.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotCubitt and West were excellent!
Cubitt and West were great for us. They achieved far more for the sale of our home than we expected and Julie in particular was very helpful with communication up and down the chain as we moved towards exchange. They were also very good indeed for our son when he moved.
Good morning Peter,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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