Trusted Agent profile · Horsham
★★★★★
1,720 reviews across 2 platforms
31 Carfax, Horsham, RH12 1EE, RH12 1EE
Connells's office in Horsham, at 31 Carfax, is rated 2.1 out of 5 across 1,720 reviews on two platforms, including 91 Google reviews rated 4.5.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
1/5
TrustpilotAdministratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
1/5
TrustpilotDown valued the property we fell in…
Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.
1/5
TrustpilotWorst estate agent around
Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???
1/5
TrustpilotUtter disgrace
Rent properly
1/5
TrustpilotVERY BAD EXPERIENCE
I TRIED TO BUY A PROPERTY THROUGH CONNELLS ABOUT SIX MONTHS AGO MY EXPERIENCE WAS ABSOLUTELY DISASTROUS.WOULD NEVER RECOMMEND ANYBODY TO USE CONNELLS .THEY WERE FORCING ME TO USE THEIR SOLICITOR AS WELL AS MORTGAGE ADVISOR.TERRIBLE
1/5
Trustpilot0 stars
0 stars. booked a viewing and they never showed up. they never even bothered to call that they are running late. what a waste of time!
1/5
TrustpilotVery poor communication
Very poor communication, the secretary just hangup on me.
5/5
TrustpilotEfficient letting team
They move quickly with the paperwork and tenancy checks to meet the deadline for moving. Polite staff and easy communicate with. Generally pleased experience.
5/5
TrustpilotConnells Maidenhead
Excellent service. Al was very polite and helpful. nothing was too much trouble. Made our move very easy. If the rest of our time in a Connells rental property goes as smooth will be very happy
5/5
TrustpilotConnells chippenham outstanding agent…
Connells chippenham outstanding agent very professional and friendly amazing service and nothing was too much for them.
1/5
TrustpilotStay away from this company
Stay away from this company! Our sale almost fell though due to them. If we hadn't had started to deal with our buyer direct everything would have fell apart Connells are an awful agent.
1/5
TrustpilotAbsolutely awful and dishonest.
Absolutely awful and dishonest.Still not received return of deposit despite moving out in June.TDS requested the funds but Connells have not transferred to them and subesrquently lied in court about the issue.Steer clear.
1/5
TrustpilotDo not use these people.......when…
Do not use these people.......when things go wrong they will simply deny any responsibility and look forward to you taking them to court,which of course most of us cannot afford to do.
5/5
TrustpilotConnells cowley estate agents:
Connells cowley estate agents:Fabiha really helped me and stayed in touch for my property search. Excellent communication throughout!
1/5
TrustpilotI wish I could leave 0 Stars or even…
I wish I could leave 0 Stars or even -10. I do not want to lose time to explain everything - just AWFUL / PROBLEMATIC on every STEP OF THE TENANCY.NOT RECOMMENDED
1/5
TrustpilotAbsolutely horrific
Absolutely horrific. I have never had to deal with letting agents this incompetent, unprofessional, and rude before.They are great at showing you around, but once you're in they will treat you like dirt.
1/5
TrustpilotConnells very poor response
Connells very poor response, no ownership from agents to attend to tenants issues, takes months to fix heating issues at the property.i have never had such a bad experience with any other agencies before.
1/5
TrustpilotAvoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
TrustpilotAwful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
TrustpilotRidiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
TrustpilotUnder valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
1/5
TrustpilotThe reason why buyer didn’t get a…
The reason why buyer didn’t get a mortgage given by Connells was : too many council houses around. What a joke. Would not recommend.
1/5
TrustpilotHave complained regarding the house…
Have complained regarding the house which is rent out next to us. Connells has failed to sort it out. Had to get in touch with council accordingly.
5/5
TrustpilotBIG THANK YOU TO EVERYONE AT CONNELLS…
BIG THANK YOU TO EVERYONE AT CONNELLS MAIDENHEAD. ESPECIALLY TO SUNNY, ANTHONY AND AJ.. THANK YOU FOR MAKING MY DREAM POSSIBLE. :).. GOING TO HIGHLY RECOMMEND SUNNY.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Horsham office has 1,720 reviews across two platforms: 91 on Google, 1,629 on Trustpilot (across the whole business).
Connells Horsham is rated 2.1 out of 5 across all 1,720 reviews, and 4.5 out of 5 on Google from 91 reviews.
Connells Horsham, 31 Carfax, Horsham, RH12 1EE, RH12 1EE.
