Trusted Agent profile
★★★★★
210 reviews across 2 platforms
35 Carfax, Horsham, RH12 1EE
At Home's Horsham office at 35 Carfax is rated 4.9 out of 5 across 210 reviews on two platforms, including 172 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for At Home, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleThe team of @home have been excellent. They sold our flat with the first viewing at the asking price. A particular big thanks to handsome Paul.PositiveResponsiveness, Professionalism
Thank you so much for your lovely review. I had thought we were joking about the handsome bit but I'll take it 😂 …
5/5
GooglePolite and professional with good communication. Made the process easy and stress free.
Thank you so much for your kind words! It's what we try to do so thank you for feeding this back 🙂 …
5/5
GoogleFantastic estate agency with brilliant staff who go above and beyond to support and advise. Would 100% reccomend and wouldn't hesitate to use again.
Thank you so much for the lovely review and it's been a pleasure working with you!
5/5
FacebookThe whole team were very helpful with the successful sale of our house. They were friendly and supportive with a wealth of knowledge. I’d highly recommend them.
It was our pleasure to help, thank you so much for the lovely feedback and thank you for trusting us to help get you moved!
5/5
GoogleGreat customer service throughout our buying process. Really happy with the agency and would highly recommend them.
Thank you so much for taking the time to review our company! It was a pleasure to help you.
5/5
GoogleAmazing, friendly and helpful staff from start to finish. Wouldn't buy or sell through anyone else!
Thank you Lucy, it was a pleasure to help you move again!
5/5
FacebookWonderful company with hard working, dedicated staff. Upfront and honest, efficient and very friendly! Thanks guys
Thank you for your kind words and support! We hope you're settling in well and it was a pleasure to help.
1/5
GoogleGenuinely feel bad for employing their servicesNegativeQuality
We are sorry your issues could not be resolved to your satisfaction.
5/5
FacebookVery happy with the team at @home, friendly and professional when dealing with our rental property. As first time land lords they have gone above and beyond to help us out. Not like other agents!
5/5
FacebookPaul & Team- Thank you so much for helping us buy our first house. You all have done a fab job. You are indeed the best estate agents out there. Cheers!!!
5/5
FacebookVery personal and honest approach, vet rare to meet these days.
5/5
GoogleRating only, no written review.
Thank you for your review!
5/5
GoogleSuper
Thank you 😊 …
3/5
GoogleDisappointing
Dear Yvonne, thank you for your review. We would be keen to help where we can but we have no record of you as a client and no record of any sort of complaint or dissatisfaction from yourself. If there is an area that we have fallen short, I'd be keen to identify this and rectify any mistakes, but we literally have no record of you as a client. Please get in touch on paul@athomeestates.co.uk and let us know your area of dissatisfaction and we will try to rectify this.
5/5
GoogleRating only, no written review.
A man of few words but clearly good taste! Thank you for your review 🙂 …
5/5
GoogleRating only, no written review.
Thank you for the 5* review!
5/5
GoogleRating only, no written review.
Hi Sue, it was a pleasure to help you with your move and thank you for the review!
5/5
GoogleRating only, no written review.
We're not sure who you are, or where you're from, but thank you for the 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
At Home's Horsham office has 210 reviews across two platforms: 172 on Google, 38 on Facebook (across the whole business).
At Home Horsham is rated 4.9 out of 5 across all 210 reviews, and 4.9 out of 5 on Google from 172 reviews.
Yes. In The Trusted Agent 2026 awards: At Home, Horsham won Trusted Agent.
At Home Horsham, 35 Carfax, Horsham, RH12 1EE.
