Every review we hold for the Horsforth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is the best Estate Agent I have ever dealt with. The whole team are so helpful and Friendly! I've been speaking to Laura and Melissa for my Property Purchase and I know they did more than they needed too. They consistently chased solicitors on both sides so they always knew what was happening. You get a phone call every week with an update. The team are very professional. I completed on my 40th Birthday and I received a card and a bottle of prosecco. This was so lovely of them. I will miss the team but will stay in contact.
Mandy · 21 June 2020
★★★★★ 5/5
GoogleI am currently looking into relocating and decided to have my property valued. My initial response from the guys in the office was warm, slick and professional. A young man called Ryan came to value my property and was very interested in helping us relocate as well as selling our home, and didn't come across pushy. We liked how he came across and will 100% recommend getting in touch with them! We are looking forward to letting them sell our home! 5*
John · 22 June 2019
★★★★★ 5/5
GoogleGreat staff and just generally very helpful, they listened to our requirements and came back with some great options. Can't thank Ryan and the team enough, cheers for the good work.
Ed · 22 June 2019
★★★★★ 5/5
GoogleThroughout a very stressful chain, Melissa and Laura were a dream to work with, will definitely be using them when it comes to sell next time
Horsforth · 21 June 2020
★★★★★ 5/5
GoogleWebsite easy to navigate. Descriptions and brochures exceptional
Roz · 16 April 2024
Agent replied · 20 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently purchased a property from William H Brown in Horsforth and the process was fantastic from start to finish.
From the viewings, to negotiating and purchasing it was a swift and supportive …
Roxanna · 16 April 2024
★★★★★ 4/5
GoogleWHB’s representative (Louis) who facilitated the apartment viewing was punctual, well presented, polite and very personable. An asset to the team. Information that was missing from the prospectus was quickly obtained and he gave us the benefit of his own experience in purchasing such a property.
Al · 21 June 2023
★★★★★ 1/5
Googlei'm trying to buy a house they marketed as available, but it turned out the seller didn't want to complete for the first 3 months. my concerns were dismissed by this estate agent who responded with inaccurate information on the state of the sale. after that, they would not respond to emails and seem very slow on calling you back when their lines are too busy to connect to a person.
Faith · 22 June 2018
★★★★★ 5/5
GooglePositive Experience and high satisfaction !
I would like to thank the best ever negotiator (Jacqueline Butterworth) who has been amazing through the whole Process of selling my property. She is briefly …
Berry · 16 April 2024
★★★★★ 5/5
GoogleI was very pleased to have Laura and Ben help me buy my first house. I have always been told how stressful it can be and yet I found the whole process incredibly smooth. I was constantly kept updated by Laura and received professional advice from Ben. The whole team seemed to go out of their way to ensure a seamless transaction. I would definitely recommend.
Suneal · 21 June 2020
★★★★★ 5/5
GoogleAs a first-time buyer and W H Brown made the process very easy. My main contact was Kyle who was always a huge help. Always approachable and provided clear communication.
Euan · 16 April 2024
★★★★★ 5/5
GoogleWent with 2 boys aged 10 and 12. Arrived at 10am and left at 4.30. Absolutely brilliant we went on all the rides, not much queueing. Great staff well recommended and great value👍👍 …
Gerrard · 21 June 2022
★★★★★ 5/5
GoogleW H Brown sold my property I got an excellent service from start to finish they kept me well informed with progress informing me every step of the way. All the staff at the office were always polite and courteous and helpful would definitely recommend.
Roy · 22 June 2019
★★★★★ 5/5
GoogleVery professional, very helpful at all stages and most importantly sold my house!
Steven · 21 June 2023
★★★★★ 5/5
GoogleThe branch manager, Laura, was very helpful throughout. She did her best to get things moving, kept me informed at all times and was very professional throughout but also very friendly.PositiveResponsiveness, Professionalism
Simon · 21 June 2020
★★★★★ 5/5
GoogleBrilliant team in Horsforth, so friendly and down to earth it made the whole experience of selling my house a breeze. Thanks ladies 😁 …
Louise · 21 June 2020
★★★★★ 3/5
GoogleSlow to respond, asked to view a house 3 days ago, no response
Rosie · 21 June 2021
★★★★★ 3/5
GooglePoor website, difficult to navigate and find what you're looking for
Julie · 21 June 2021
★★★★★ 5/5
GoogleReally great estate agent - staff are always friendly and helpful, and are easy to work with.
Tracey · 26 August 2019
★★★★★ 1/5
GoogleHAD A VERY BAD EXPERIENCE WITH THIS COMPANY , YOU HAVE BEEN WARNED
Graham · 22 June 2019
★★★★★ 5/5
GoogleWilliam h brown sold my property within a matter of weeks absoloutley outstanding!!!
Jake · 22 June 2019
★★★★★ 4/5
GoogleRating only, no written review.
Elizabeth · 12 June 2024
Agent replied · 20 June 2024
Thanks! :)
★★★★★ 1/5
GoogleRating only, no written review.
Rachael · 21 June 2022
★★★★★ 4/5
GoogleRating only, no written review.
Edward · 21 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
