Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently bought our house through them. It had been an Excellent experience. All members were quite supportive and responsive. Although we had few ups and down during the process but process was communicated properly throughout.
Asma · 21 March 2024
Agent replied · 19 June 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team supportive and responsive throughout your home-buying journey. We understand that buying a house can come with its challenges, and we're glad we could effectively communicate and navigate through those moments. Congratulations on your new home, and we'd be more than happy to assist should you need our services again in the future.
★★★★★ 5/5
GoogleWe received a fantastic service from everybody at Lux Homes. It was a tricky purchase but everybody, especially Daisy, kept us up to date, was responsive and got the deal over the line for us. Would recommend.PositiveResponsiveness, Quality, Professionalism
Rav · 24 August 2022
★★★★★ 5/5
GoogleA big thank you to Sophie at Lux Homes for selling my house. A very professional service and always available with advice and support. Sophie and the team at Lux also managed to find me my forever home too!
Linda · 20 June 2022
★★★★★ 5/5
GoogleI purchased my first home through Lux Homes - Alex Glover kept me up-to-date throughout the entire process, which made my experience as a first time buyer a pleasant one. Alex helped orchestrate an efficient completion date, which was complex considering the number of parties involved in the chain. Thank you Alex!
Joshua · 21 June 2019
★★★★★ 5/5
GoogleVery quick and efficient. Everything was dealt with by Alex and Stephen who got back to me very quickly and helped with any questions asked. I would definately recommend Lux Homes if your thinking about moving. 5* all the way!!! Cant thank them enough for helping me into a great home 😀😀 …
Craig · 21 June 2018
★★★★★ 5/5
GoogleSophie was top drawer from first meeting right up until completion. Always smiling and helpful but totally professional. Always on time for viewings and feedback was sought within days. We would definitely recommend Lux Homes and specifically Sophie. Many thanks. Sarah and Mark.PositiveProfessionalism
Mark · 24 August 2021
★★★★★ 5/5
GoogleDealing with Lux Homes has been a great experience, from organising the viewing, the admin, the whole process has been second to none. Aislin has been excellent! a great credit to the management who hired her.
I would recommend Lux to anyone looking for a professional and prompt service.
Collins
Tertsea · 21 June 2019
★★★★★ 5/5
GoogleCan't thank Stephen and the team enough at Lux homes for selling our home. They were extremely professional and kept me up updated all the time throughout the whole process. I would highly recommend them to any other home owners looking for a smooth and stress free sale. Thanks again!!
Asif · 21 June 2018
★★★★★ 5/5
GoogleThis estate agents is a pleasure to deal with! Unlike any other in the area… all business to these guys if you want a 5 star tailored service! ⭐️⭐️⭐️⭐️⭐️
Saskia-bella · 21 March 2024
Agent replied · 19 June 2024
Thank you so much for your review! We're over the moon to hear that you've had a 5-star experience with Lux Homes. It's really good to know you the tailored service met your expectations. Should you ever need any assistance in the future we'd be more than happy to help.
★★★★★ 5/5
GoogleGreat experience with Lux Homes. They found a responsible tenant very quickly and have managed the property excellently ever since. After some pretty bad experiences with a number of other estate agents this was a breath of fresh air. Alex has been on top of his game.
Marc · 21 June 2019
★★★★★ 5/5
GoogleI received wonderful help from Alex. He helped me put my home on the market stress free. Alex is excellent at his job and I will be passing his details onto friends and family who wish to buy/sell there house - Thank you for your help.
Dean · 21 June 2019
★★★★★ 5/5
GoogleAlex at Lux was first class throughout the sale process. He was always happy to assist and provided constant communication. I have no hesitation in recommending Lux Homes as the first choice destination for anyone selling their home. Great service and great value!
Ginsheri · 20 June 2020
★★★★★ 5/5
GoogleWe were impressed with the professionalism of Alex from start to finish.
Great communication, professional photos used for marketing and someone from the team accompanying all viewings. We highly recommend Lux Homes, they really do add the personal touch.
Thank you Alex and the team!
Sarah · 21 June 2019
★★★★★ 5/5
GoogleIt was pleasure working with Saskia and then with Sophie, everything was updated on time and we’re happy our purchased property completed
Thanks again Lux
Isa · 21 March 2024
Agent replied · 19 June 2024
Thank you so much for taking the time to leave us this review, Isa! We're thrilled to hear about your positive experience working with Saskia and Sophie. Congratulations on your new property, and we wish you all the best as you make it your own. Should you need any further assistance or we'd be more than happy to help.
★★★★★ 5/5
GoogleSophie done a great job and was always on hand to help
Along with saskia thank you both
For all your help with
Our new home x
Kim · 21 January 2024
Agent replied · 19 June 2024
We're absolutely thrilled to hear that Sophie and Saskia were able to assist you effectively in setting up your new home! Your kind words are greatly appreciated and will be passed on to them. We always strive to provide the best service to our clients and your feedback helps us know we're on the right track. Thank you so much for your review.
★★★★★ 5/5
GoogleAlex and his team is fantastic.The entire buying process with them was excellent. We felt very well supported and were kept informed all the time.The team always answered our calls,emails and texts promptly. We would highly recommend them.
Regards
Ajay
Aj · 20 June 2020
★★★★★ 5/5
GoogleSophie was very helpful in helping me find a buyer. Lux Homes are very professional and good value.
I would definitely recommend them as a company.PositiveResponsiveness, Quality, Professionalism, Value
Brad · 20 June 2022
★★★★★ 5/5
GoogleI have just purchased my first property and must say I have had the best experience. Sophie has been so helpful and informative really has made this a pleasant experience. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Vicki · 24 August 2021
★★★★★ 5/5
GoogleSophie at Lux homes has been great, my previous experience with estate agents has left me with low expectations but Sophie did her job very well. She was always available and provided answers in a timely manner. We had one complication which was not lux homes fault but they worked well to get the issue resolved as quickly as possible.
I would definitely recommend using Lux for selling or buying - i used them for both.
Kamesh · 20 June 2022
★★★★★ 5/5
GoogleI only looked on the site to see how much properties were to enter in romford better win lottery first
Nora · 20 April 2024
Agent replied · 19 June 2024
Thank you for visiting our site, Nora. We understand the importance of budget-friendly options. Feel free to contact us for personalised assistance to explore affordable properties in Romford that may meet your budget. We're here to help make your property search easier!
★★★★★ 5/5
GoogleI have really appreciated LuxHome Estate Agent for their professional help during the purchase of my new house. Specifically, Ms Sophie Andrew has really spent lots of her time with me for last two months. She was very attentive and always answered my queries. She had also negotiated the house price and managed to get a less than the asking price.
I will definitely recommend your company to my friends and family. I would also go back to this estate agent in the near future.
Mr Nakkeeran
Chase House Gardens, HormchurchPositiveResponsiveness, Quality, Professionalism, Value
Nakkeeran · 24 August 2021
★★★★★ 5/5
GoogleAlex Staley was professional and responsive. He was very efficient and helpful during a very intense time of my purchase. Thank you for all your help!
Noa2409 · 20 June 2022
★★★★★ 5/5
GoogleAs a purchaser I received a fantastic service. Queries were dealt with effectively with attention to detail.
Team was friendly and just great to deal with.
Mandeep · 20 June 2022
★★★★★ 5/5
GoogleHighly recommended. Sophie helped with the sale of my mother's property. She is friendly and completely focused on making it happen. A positive and pleasant experience.
Gillian · 23 October 2023
Agent replied · 19 June 2024
Thank you for your 5* recommendation. We're delighted to hear that Sophie provided you with the friendly, focused service. It's great to know that your experience was positive & pleasant. We'll make sure to pass along your kind words to Sophie. If there's anything else we can assist you with in the future, please don't hesitate to speak with us!
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