Trusted Agent profile · Hornchurch · Essex

haart Hornchurch reviews

★★★★★ Excellent

560 reviews across 2 platforms

13 North Street, Hornchurch, Essex, RM11 1RL

Part of haart, see every office.

haart's office in Hornchurch, Essex, at 13 North Street, is rated 4.8 out of 5 across 560 reviews on two platforms, including 549 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

549

Reviews on Google

This office

Facebook logo

3.8 / 5

11

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Would highly recommend. The Hornchurch team are, friendly, professional and very knowledgeable. Always happy to help out!PositiveProfessionalism

Alix · 22 June 2022

Agent replied · 21 June 2024

Hi Alix, Thank you very much for your feedback am glad you have had a positive experience with haart Hornchurch!

5/5

Google

Denise has managed my flat for the past few years and has been a credit to Haart Lettings .

Christopher · 14 March 2022

Agent replied

Dear Christopher, Thank you for this positive review. We really appreciate you taking the time to leave such good feedback. We wish you all the best for the future haart Hornchuch Property Management

1/5

Facebook

1)Asked for a valuation.. I was given an appointment, on the day was told it would be later on in the day and then it was cancelled completely! 2) I asked to view a property on Monday and was told I would be contacted, on Wednesday I rang them to be told an offer has been made on the property.. Well thanks for letting me know!!!

Myra · 22 January 2014

5/5

Google

Demi Mansworth - top notch at the service provided. Would recommend any time.

Olamide · 14 November 2022

Agent replied

Thank you Olamide for the great feedback you've received from Demi! Many Thanks haart Lettings Hornchurch

5/5

Google

Issues was fixed as soon as reported, amazingly quick service, thanks Adam.

Nilesh · 18 January 2020

5/5

Google

A great experience with Haart Hornchurch selling my flat. Chris and Gemma have been fantastic liaising with my buyer and solicitors to make sure a completion date is set.

Anne-Marie · 29 July 2019

Agent replied

Dear Anne-marie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Hornchurch

5/5

Google

David has been fantastic for a long time. Always keeping me well informed. Great work.

Matthew · 18 January 2018

1/5

Facebook

Stop using concierge call centres that never result In a call back. Employ some staff in actual branches and stop wasting people’s time

Dave · 1 April 2021

Agent replied

Hello Dave, sorry you felt the need to leave a 1 star review for my branch, we currently employ a large number of staff in every office, however due to the current unprecedented demand for property calls may sometimes be diverted to our head office to assist. If you would like to discuss any issues you have please either call me on 01708 441717 or if you prefer email christopher.smith@haart.co.uk. Regards Chris Smith Branch Manager

5/5

Google

Very nice and helpful agent. Demi Mansworth

Andreea · 28 April 2023

Agent replied · 26 August 2023

Hi Andreea, thanks for your review we are glad to hear that Demi has been of assistance.

5/5

Google

The experience was excellent with Demi

Osazee · 28 April 2023

Agent replied · 26 August 2023

Thank you for the 5* review about your experience with Demi! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Excellent service. Especially big thanks to Ozzy for quick work and help.

Jovita · 15 March 2019

5/5

Google

Really great experience, the team were very helpful and knowledgeable.

Shanice · 26 November 2024

5/5

Google

Absolutely fantastic service for all at Haart of Hornchurch. 5 Star service and they was with me every step of the way! Thanks Haart and highly recommended!

Pearl · 29 July 2019

Agent replied

Dear Pearl Wright, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Hornchurch

5/5

Google

Speedy and on the point service. Great communication from Lewis Taylor too.

Dev · 15 September 2022

Agent replied

Hi Dev, Thank you for your feedback and congratulations on your purchase! haart Hornchurch

5/5

Google

Denise thank you for all your help. Very professional whilst still offering a personal touch. Thanks

NFM · 14 March 2022

Agent replied

Hello NFM, Thank you for the kind words. I am very pleased to hear you received such a thorough service. Kind regards haart

4/5

Google

Staff here are so friendly and helpful even tho they did not have a property I wanted they were so nice and cooperative. 10/10

Aimee · 21 July 2020

Agent replied

Hi Aimee, Thank you for the feedback if you require any help in the future please get in contact.

5/5

Google

Demi Mansworth customer service approach is excellent

Ade · 21 February 2023

Agent replied

Hi Ade, thanks for your feedback on the wonderful service you have received from Demi. Kind regards, haart Hornchurch

5/5

Google

Such a smooth sale ! Best agent in Hornchurch

Richard · 14 December 2022

Agent replied

Thanks for the great review, Richard! Really great working with yourself throughout the process! Many Thanks Haart Hornchurch

5/5

Google

Fast response and very helpful friendly customer service from Demi mansworth

L · 15 September 2022

Agent replied

Thank you for your kind words. Regards, haart Hornchurch Lettings

5/5

Google

Demi Mamsworth Thanks for calling me today.

Ed · 13 January 2023

Agent replied

Thanks for the 5* Review Ed! Many Thanks, haart Lettings Hornchurch

5/5

Google

FANTASTIC SERVICE !! Simon from the Hornchurch branch delivered excellent service and exceeded all expectations when helping find my first home, he was very informative also made me feel valued as a customer. I was able to move into my new flat within a week I would definetly recommend to a friend or to anyone looking for a new home.

Moesha · 15 March 2017

5/5

Google

I found Tom especially helpful he always called me back when requested and made the transaction as stress free as possible. Would definitely recommend.

Reece · 29 July 2019

Agent replied

Dear Reece Matthews, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to be of service to you again in the future. Best wishes, haart Hornchurch

5/5

Google

I found the agents very good. Always responded quickly to any queries. I particularly found Gemma and Chris very helpful. Thanks for everything.

Mandy · 29 July 2019

Agent replied

Dear Mandy Adams, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Hornchurch estate agents

1/5

Google

Very unprofessional service. Simon and Allixander are ignored people without manners. They don't answer their phones, don't reply on the emails. The staff demand a lot from the customers and don't deliver anything in return. I would not recommend their service to my worst enemy.

Galina · 3 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Hornchurch

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Hornchurch won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hornchurch.

What do you need help with?
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