Trusted Agent profile Β· Hornchurch

haart Hornchurch reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

427 reviews across 2 platforms

13 North Street, Hornchurch, RM11 1RL

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haart's office in Hornchurch, at 13 North Street, is rated 4.8 out of 5 across 427 reviews on two platforms, including 421 Google reviews rated 4.8.

Google logo

4.8 / 5

421

Reviews on Google

This office

Facebook logo

4.3 / 5

6

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Great dealing with Akash during the selling of my flat. Would definitely recommend.

Jemini Β· 26 November 2025

Agent replied Β· 26 December 2025

Hi Jemini, thank you for your 5* review on the service you have received from Akash, kind regards and many years of happiness in your new home haart Hornchurch

5/5

Google

Thank you so much to Demi. She is always responsive and really professional. How she behaves makes us feel cared.

Yeliz Β· 26 August 2023

Agent replied Β· 21 June 2024

Thank you for the 5* Review of Demi, Yeliz! Many Thanks Haart Lettings Hornchurch

5/5

Google

Craig and Demi were both very clear about the process and met all my requirements. Would definitely work with them again 10/10!

Barnie Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Barnie, Thank you for the great feedback! Its great to hear such a good recommendation. Kind Regards, haart Hornchurch Lettings

5/5

Google

Demi has been very helpful from the start. She kept us updated with regular communication which is something most people struggle at.

Rio Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for the great review Rio! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Haart is the best Lettings agency and all their staff is very professional and knowledgeable, specially I would like to say thank you to DEMI MANSWORTH who deal with us finding the property and always arrange the viewing our time preference, and during whole procedure she was very helpful and always reply us on time , we giving 5 star ⭐️ to Demi as well . Waqas , hadiqa, Rana

RV Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Waqas thank you for your outstanding review! We are glad that we have been able to help you secure your property and we are at hand if you ever need anything. haart Lettings Hornchurch

1/5

Google

Been there 10 minutes ago, the girl on the first right table did not even want spend 1 minute. Soo me and said that she knows me and that I am register with them, I was telling there that I am not and she asked me my phone number. Pretended to type in for 2 sec. and said that a colleague of her took some notes and they will call me because now they don't have anything to offer. She just did not want to discuss, and I don't understand why as I wasn't rude or something. Cheers.

Vadim Β· 22 June 2022

Agent replied Β· 21 June 2024

Hi Vadim, sorry to hear that you was unsatisfied with the service that you have received during your visit to our branch. I have searched our system and cannot seem to locate your details. Could you please contact me so I can look into this matter further for you. Lewis Taylor - Branch manager

1/5

Google

Having bought, sold and leased property in Europe & the UK for a few years now, I can confidently say that this was by far my worst experience with an agent. In almost 2 months, 7 people were introduced to my property. No offers were ever received, nor was feedback provided by the agent in most cases. To compare, after I moved to a different agent (who also asked for much less commission), 15 people had been to see the property within 1 week of my property being listed. The market is arguably slow at the moment, but it isn't by any means dead. In any case, averaging less than 1 viewing per week is not acceptable, especially when this agent demands a higher percentage commission than any other local agents I have managed to find. Not only that, I had to then call them to ask them to remove their sign, and months later they still (breaching contract) have had my house listed under their name until today, as I was left with no choice but to walk into the branch and ask them face to face to stop advertising my house when they do not have permission to list it anymore.

Shane Β· 22 June 2022

Agent replied Β· 21 June 2024

Hello Mr Mccusker, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us as we are always looking for ways to improve . We always strive to provide top quality service to everyone we deal with. If you would like to discuss your issues further then please contact me on 01708 441717 regards Christopher Smith Branch Manager.

5/5

Google

Sorry its taken a while to give a review but better late than never!!!! Was very happy with the service that Bradley and Lewis (Louis) provided to us with the sale of our property. They were helpful and gave us lots of updates, and even made me laugh when things were going a bit pear-shaped 🀣 Thanks to all the staff at the Hornchurch branch as even speaking to others on the phone they were all polite, helpful and professional Deb & Pete WilliamsPositiveProfessionalism

Deborah Β· 22 June 2022

Agent replied Β· 21 June 2024

Hi Deborah thank you for your feedback we are glad that the move finally happened, certainly wasn't easy but we got there in the end! We wish you all the best in your new home, haart Hornchurch

5/5

Google

Demi was extremely helpful with getting the flat and helped with any questions I had as a first time renter.

Daisy Β· 27 July 2023

Agent replied Β· 21 June 2024

Thank you for the 5* Review of Demi, Daisy! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Thank you to Demi for helping me try to find a property for my daughter. Demi is very polite and helpful

Joanne Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Joanne, thank you for your review we are glad to hear that Demi is really helping her clients! Many Thanks haart Lettings Hornchurch

5/5

Google

Valerie is very friendly and absolutely great at what she does. Once he is on the case consider it as done.

Kush Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Kush, thank you for your lovely review about the service you have received from Valerie, Regards haart Hornchurch

5/5

Google

Demi our agent, absolutely amazing. She has sorted our first home with my partner out . Very thorough and quick process too! I recommend to go to Demi and Haart for your forever home!

Nabila Β· 27 March 2025

Agent replied Β· 21 June 2024

Thank you for your feedback and comments, it is very much appreciated. Wishing you all the best. Haart, Hornchurch Lettings.

5/5

Google

Jack Duggan was really helpful and accommodating.. highly recommend

Pop-Up Β· 23 March 2024

Agent replied Β· 21 June 2024

Hi, Many Thanks for your review on Jack. If you need any further help please do not hesitate to contact us. Haart Property Management

5/5

Google

I received the highest level of professionalism..Bradley was quick to respond to all my queries and very helpful throughout the process ..I would definately recommend HAART to anyone..Thank you for giving me good and quality service. KEMI

The Β· 22 June 2021

Agent replied Β· 21 June 2024

Hi Kemi, thankyou so much for the great review. I hope you really enjoy your new home and if you require any further assistance please do not hesitate to contact us. Regards haart Hornchurch

5/5

Google

Seref was extremely helpful, welcoming and kindly provided useful information for us as first time buyers. Thank you!

Nadia Β· 15 March 2025

5/5

Google

Demi was extremely helpful and very responsive throughout, she made it a very fast and easy process from start to finish. Would highly recommend! 10/10

Billy Β· 9 January 2023

Agent replied Β· 8 January 2025

Thank you for the great feedback, it's great to hear Demi really looking after her clients from start to finish! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Many thanks to Demi Mansworth , very helpful, responsive and great service!!

Inga Β· 24 December 2023

Agent replied Β· 21 June 2024

Thank you for the 5* Review Inga! Many Thanks haart Lettings Hornchurch

5/5

Google

Had been recommended to haart by a neighbour who had sold and they didn't disappoint. Both the sales and rent agents were helpful and informative but due to our circumstances, we decided to rent and went through the whole process with Demi from Haart Hornchurch who did a great job in bringing in great candidates and making the whole process fast, smooth and clear for both sides.

Tony Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for the fantastic 5* review of Demi! Many Thanks, Haart Lettings Hornchurch

5/5

Google

Simon has been a star from the time start of us renting so supportive and helpful the whole year. Thank you Simon for being a amazing agentPositiveResponsiveness, Quality, Value

Emma Β· 22 June 2022

Agent replied Β· 21 June 2024

Hi Emma, thank you for your review, it was a pleasure helping you find a new home! We wish you all the best Simon & Allix @ haart Lettings Hornchurch

5/5

Google

It's has been a wonderful experience buying dream home with Haart, Hornchurch,.such a wonderful, friendly, and supporting team. From the process of arranging a viewing ,putting offer in place, getting Mortgage through their mortgage advisor their Solicitor service, and finally keys .The entire process was really fast, hassle free service, If you buy with them no need to worry they support at their best . Cheers team Hornchurch Haart!!! you are the best. Keep Rocking! .-Dipti

Dipti Β· 22 June 2022

Agent replied Β· 21 June 2024

Hi Dipti thank you ever so much for your review it has been a pleasure helping you and Sanjeev. If there is anything that we can do to help in the future please get in touch! We wish you all the best in your new home! haart Hornchurch

5/5

Google

Big thank you to şeref. Quick and efficient

Zohaib Β· 26 November 2025

Agent replied Β· 26 December 2025

Thank you for the fantastic review. It's great to hear the positive feedback from our clients many thanks, Haart Hornchurch

5/5

Google

Scott has been very helpful and very easy to deal with. Would highly recommend

Alan Β· 26 August 2023

Agent replied Β· 21 June 2024

Hi Alan, many thank for your review. Please do not hesitate to contact us if you need any further help. Haart Property Management

5/5

Google

Had a great viewing, Bradley was so helpful with everything. Thank you for the great service

Hollie Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Hollie, Thank you for your feedback we are glad that you had a good experience with Bradley, haart Hornchurch

5/5

Google

Had a great viewing and super helpful with information about the house - Sheriff

KSJaay Β· 3 September 2025

Agent replied Β· 9 September 2025

Thank you for the fantastic review. It's great to hear the positive feedback from our clients many thanks, Haart Hornchurch

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