Trusted Agent profile · Hornchurch

Beresfords Hornchurch reviews

4.6

★★★★★ Excellent

846 reviews across 2 platforms

135, High Street, Hornchurch, RM11 3YD

Part of Beresfords, see every office.

Beresfords's office in Hornchurch, at 135, is rated 4.6 out of 5 across 846 reviews on two platforms, including 116 Google reviews rated 4.7.

Google logo

4.7 / 5

116

Reviews on Google

This office

Trustpilot logo

730

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Very professional service

David · 13 June 2022

5/5

Google

Very polite professional friendly staff. Good communication and follow up on work management.

Mark · 14 June 2019

5/5

Google

Friendly staff and professional recomend thank you very much

Michal · 13 June 2020

5/5

Google

Great experience, very helpful professional staff!

Ili · 13 June 2020

5/5

Google

Rating only, no written review.

Daisy · 20 May 2025

Agent replied · 28 July 2025

Hi Daisy, Many thanks for the 5 star award for the team at our Hornchurch office. It is pleasing to know you were impressed with the level of service received and we thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Teodora · 17 May 2025

Agent replied · 28 July 2025

Hi Teodora, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Hornchurch. Steven Bond Managing Director, Residential Lettings

4/5

Google

Rating only, no written review.

Raja · 28 December 2024

Agent replied · 10 December 2024

Hi Raja, Many thanks for the 4 star review for the team based at our Hornchurch office. I am pleased you were impressed with the level of service extended to you and hope we can be of further help in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

very helpful and friendly

Rating only, no written review.

Cherry · 9 December 2024

Agent replied · 22 December 2024

Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A lovely experience every time!

Rating only, no written review.

Natalie · 4 December 2024

Agent replied · 22 December 2024

Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Jack · 22 November 2024

Agent replied · 22 December 2024

Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Debby and the team are great!!

Rating only, no written review.

Jon · 20 November 2024

Agent replied · 22 December 2024

Hi JonThanks for your positive feedback regarding Debby and the rest of our lettings team in Braintree. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Zeynep · 11 October 2024

Agent replied · 12 June 2024

Hi Zeynep I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Hornchurch. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Excellant service from Rob and Charlie

Rating only, no written review.

Theresa · 14 September 2024

Agent replied · 23 October 2024

Hi TheresaMany thanks for your positive comments regarding Rob and Charlie. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service by professional team.

Rating only, no written review.

Andrei · 10 September 2024

Agent replied · 23 October 2024

Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings

5/5

Trustpilot

Good service

Excellent service

Angela · 14 July 2024

Agent replied · 23 August 2024

Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Very helpful

Emmanuel · 22 January 2024

Agent replied · 12 June 2024

HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Tony · 11 October 2023

Agent replied · 12 June 2024

Hi Tony I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Hornchurch. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 12 June 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Melissa was really helpful

Rating only, no written review.

Davita · 7 September 2023

Agent replied · 12 June 2024

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Everything went smoothly and on time

Rating only, no written review.

Cliff · 29 July 2023

Agent replied · 12 June 2024

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Great service.

Rating only, no written review.

Sam · 15 July 2023

Agent replied · 12 June 2024

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Simply good efficient service

Rating only, no written review.

David · 30 June 2023

Agent replied · 12 June 2024

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

4/5

Trustpilot

Good experience overall

Rating only, no written review.

Sean · 11 June 2023

Agent replied · 12 June 2024

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

ver helpful staff

Rating only, no written review.

Gary · 2 April 2023

Agent replied · 12 June 2024

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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