Trusted Agent profile · Hornchurch · Greater London
Verified
★★★★★
265 reviews across 1 platform
16 North Street, Hornchurch, Greater London, RM11 1RH
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Hornchurch, Greater London, at 16 North Street, is rated 4.9 out of 5 across 265 reviews on 1 platform, including 265 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleWe received a truly excellent service from Shanice while purchasing our new home. She always made sure to communicate any new developments and worked hard to make our purchase as smooth as possible! An amazing advocate for our interests and just an all-round great person.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleLauren & the team have been very helpful and organised in helping us to rent our property out, highly recommended. Neil
Thank you for your glowing recommendation and 5* review Neil Wright. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent knowledge and service. Sold within 10 days, completed within 10 weeks!
Many thanks for your fantastic 5* review Rachel! Best wishes, Lucy, Customer Relations.
5/5
GoogleStaff were help at all time even when things got stressful Charlotte always kept me update Thank you
Dear Donna, thank you for your kind words! We're delighted to hear that Charlotte provided you with excellent service and kept you updated throughout the process. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Bairstow Eves Sales and Letting Agents Hornchurch.
5/5
GoogleI was very satisfied by the service that we received by Aurelija and Rebecca during the rental process , I highly recommend both of them as they are very helpful and quick responsive through the whole process 👍 …
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJulie Wagstaff came and valued our home and was very informative, polite and professional, we will certainly use Bairstow Eves in the future Peter Connor Herbert Rd
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent in all areas. All the te worked hard but namely Sarah who was always to hand. Caring and diligent she managed the sale of my house which completed sucessfully. Always just a call away to solve any problems. Very pleased
Thank you for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing service from the people here, me and my partner just started renting a property through this company and Rebecca and Aurelija are absolute stars!! Honestly the most smooth and easy process we have ever had.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood communication throughout sale process
Thanks for leaving us your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLauren and Aurelija are an asset to the company. Extremely helpful and went above and beyond to ensure I was happy. Absolute quality customer service.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleOne of the friendliest team of professionals I have met under one roof. Special shout outs to Gary and Julie to organise my viewings and going above and beyond once they understood my needs.
5/5
GoogleBeing a first time landlord Debbie & Kayleigh have been great, they explained everything about the letting process and offered a competitive fee. They found us professional tenants really quickly and took care of everything with the fully managed service. Hopefully we can keep working together for years to come. Thanks
Wonderful to read Ashley that you had a fantastic experience with our local Bairstow Eves Hornchurch team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
GoogleI would like to say a massive thank you to kayleigh & Debbie for all the work they have done i feel like they went above and beyond to get me into this beautiful home and would highly recommend them to everyone. Thank you both once again.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleIt has been an absolute pleasure working with Aurelija at Bairstow Eves Hornchurch to let my current property. She was very informative throughout the process and is very friendly and helpful. I would absolutely recommend her services. KristyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleBairstow and Eves Hornchurch Letting's Team-Review Stephen, Nadiyah, Tom and the rest of the Letting's team at Hornchurch were exceptional at providing an excellent letting service. Being a landlord can be stressful especially when moving …
5/5
GoogleReally helpful and kept me up to date throughout the sale of my late fathers house. Would highly recommend.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am very impressed by the level of professionalism by Shanice. Very helpful and ready to always answer my questions. Excellent communication from viewing day and subsequently. Highly recommended, 5 STAR!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleBairstow Eves Hornchurch have provided me with great service and support. They have gone above and beyond to make sure that my property is on the market in next to no time. They are professional and their service is second to none. They make you feel welcome and make sure that you know everything you need to know. They make sure they get you the right tenants for your property. If you need any help the best man to ask and look out for is Stephen Menon. He is a top man made sure that my property was advertised the same day and got me viewings in next to no time.
2/5
GoogleI haven't had any dealings with Bairstow Eves for almost a year, yet I am being pestered (during working hours) for a review. I was sent an email to leave a 'positive review' of my experience, which in itself is presumptuous, then called a day later to check whether I received the email, and asked AGAIN to leave a review. I do not appreciate the pushy approach, nor being called unnecessarily when I'm at work. If only I had as much time on my hands as the staff there seem to!
5/5
GoogleI would like to say a big Thank You! To all of the Bairstow Eves staff from the Hornchurch staff and especially to Sophie who help us a lot with all my enquires that i ask her . Keep up with the good job !
Hi Calin Thank you for taking the time to leave this review. I will make sure this gets fed back to the team and especially Sophie as it sounds like they have earned those 5 stars! Kind regards, Chris
3/5
GoogleKayleigh and Debbie got us moved in quickly to a rental as we needed to move from our house that had a water leak. They made a very stressful situation allot easier. Thank you
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).
5/5
GoogleOz was so great with helping me move into a beautiful flat!!! The team are so great and kind, always smartly dressed and want to do the best they can for you. Would 100% recommend. Thank you again Oz for all your help:)
Thank you Sophie for your great 5 star review of the service you received from Bairstow Eves in Hornchurch. It is brilliant to read that Oz and the team were kind and keen to do their best to help you. Thank you for the recommendation and we wish you the very best in your new home. Kind regards, Emma.
1/5
GoogleAbsolutely awful service. Tried no stars but it wouldn't let me do that. One star is over-rating their appalling customer care
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleOz was so great with helping me move into a beautiful flat!!! The team are so great and kind, always smartly dressed and want to do the best they can for you. Would 100% recommend. Thank you again Oz for all your help:)
Thank you Sophie for your great 5 star review of the service you received from Bairstow Eves in Hornchurch. It is brilliant to read that Oz and the team were kind and keen to do their best to help you. Thank you for the recommendation and we wish you the very best in your new home. Kind regards, Emma.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Hornchurch won Gold.
Tell us what you need and we'll pass your enquiry to Bairstow Eves and up to three other top-rated agents near Hornchurch.
