Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
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5/5
GoogleAurelija was fantastic she assisted us every step of the way with the process of getting me and my family to our first home she was brilliant thank you so much aurelija.
Jean Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe would like to thank Debbie for getting us into our rented property within a few days. She was always at the end of the phone for any queries we had and responded to emails straight away. Very professional and efficient service would highly recommend.
Joy Β· 13 July 2019
Agent replied
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
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5/5
GoogleBairstow and Eves Hornchurch Letting's Team-Review
Stephen, Nadiyah, Tom and the rest of the Letting's team at Hornchurch were exceptional at providing an excellent letting service.
Being a landlord can be stressful especially when moving homes and getting married simultaneously, the Hornchurch Letting branch were very understanding of this and took all my problems away!
A very professional, polite and extremely efficient team.
They were excellent at finding a tenant within a few days with the strict criteria I had given them-exceptional service.
Stephen was excellent at troubleshooting any problems that raised with the properties, I cannot thank him enough-such a polite gentlemen. Nadiyah promptly answered any queries within in a few hours and was very caring giving reassuring advice over the phone-Thank you Nadiyah and Tom for you patience.
I refuse to use any other letting agent to let out my property!!
Thank you for all your hard work and keep up the wonderful service you provide.
Kind regards,
Dr J S Malik
Jawaad Β· 13 February 2017
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5/5
GoogleGreat service received from Bairstow Eves in Hornchurch during the purchase of my property , very professional and friendly staff very helpful and polite highly recommend them their mortgage advisor Donna who is very experienced and very efficient I would recommend people to use their services.
Asma Β· 9 October 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Asma. Kind regards, Lucy, Customer Relations.
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5/5
GooglePerfect service. Thank you Aurelija. Very quick, very professional, maximally transparent. Fully customer-oriented service. Apartment is perfect. Location is perfect. Value for money is super. All the details were clearly explained. Recommend Bairstow Eves agency.
Oleg Β· 1 October 2021
Agent replied
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleLauren and Aurelija were so helpful and did everything possible to help us. Would definitely recommend!!
LYKS Β· 29 September 2023
Agent replied Β· 29 October 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLauren and Aurelija were so helpful and did everything possible to help us. Would definitely recommend!!
L Β· 27 September 2023
Agent replied Β· 25 March 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleZeno and Lauren made the transition for renting my flat out so easy! Very professional helpful friendly staff who went the extra mile to fit around my busy lifestyle! What may have been stressful was a glitch free experience! Thanks π β¦
Sophia Β· 31 July 2019
Agent replied
Thank you Sophia for your 5* review of your recent experience with our lettings team at Bairstow Eves.
Kind regards, Scott
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5/5
GoogleI am impressed by the customer service and I would like to say a warm thank you to Aurelija Mendzoriute who has been absolutely amazing!! Always responsive and super helpful and patient. Similarly Ozlem has been fantastic!
Andreea Β· 12 December 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThank you to Aurelija and Lauren for moving us to our new house and answering all our questions.
David Β· 31 May 2023
Agent replied Β· 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleToday I want to express my gratitude for the excellent work! I've seen a lot in my life, but I haven't seen such a clear, well-coordinated and high-quality work for a long time. In our time, there are very few people who are ready to approach their work with full responsibility, not to postpone anything and to perform it at a level. And you did it. I think your work will serve as a role model for others. Aurelija, Thank you so much.
Larisa Β· 1 October 2021
Agent replied
Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe staff is very helpful especially Shanice Simmonds. If you are looking for a house I would advise you to go through her.
Sanjey Β· 2 December 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe were delighted with the excellent service we experienced with Bairstow Eves.
We found the lettings team to be friendly, supportive, and professional.
Aurelija in particular went out of her way to help us make the move we needed to in the short time frame we had.
We are also pleased to see that the professional support has continued now that the contracts are signed and we are in our new home.
Thankyou!
Ian Β· 30 July 2022
Agent replied Β· 30 July 2023
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust found the staff at the hornchurch branch would always go above and beyond the call of duty for me. They helped me immensely on my sale and my new home would recommend Matthew and his staff to anyone thanks again.
A customer Β· 10 December 2017
Agent replied
Hi, Congratulations on the sale of your property! The Bairstow Eves team in Hornchurch aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service during your sale.Thank you for the recommendation, I will pass on your kind words to Matthew and the entire team at the branch.
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5/5
GoogleGreat team and Sarah is a true professional to help you through the process. Great business with them.
Prithvi Β· 1 April 2023
Agent replied Β· 30 July 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently had my property valued by Lee appleyard from bairstow eves, and found him to be thoroughly professional, as were the members of staff I dealt with on the phone, lee came out very quickly to assess the property and was very easy going and experienced & his knowledge of the area and the property market was vast, would highly recommend bairstow eves if you are looking to sell your property.
Danny Β· 30 July 2022
Agent replied Β· 30 July 2023
Many thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have been working with Bairstow eves for quite a while and the team have been amazing and supportive thoughout the process.
We have had the pleasure of working with Shanice who has been amazing and always there when we needed her and now feels part of our family.
Highly recommend this team and wish I could give more stars, Thank you so much team
Danny Β· 2 March 2023
Agent replied Β· 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank a lot to the lettings team. Aurelija and Lauren were brilliant!
Simona Β· 16 July 2023
Agent replied Β· 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThis is the 5th time we have had to move in 12 years, and the girls at Bairstow Eves 'Aurelija & Rebecca' made it so easy and smooth. It is undoubtedly the smoothest move we have ever made. Nothing was to much trouble, and they worked so efficiently and quickly! We were in before we knew it! We cannot thank them enough. No other estate agent has come close :o)
Diane Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWould like to say a massive thank you for everything Debbie and Kayleigh have done to move me in to this beautiful rental in a small amount of time I had to find a place they both were good enough to take the time to focus on my move in and get me in under a week, I would recommend anyone who is looking to rent a property to go through this agent as Kayleigh and Debbie have made me a happy customer and gave me the opportunity to build my relationship with not only the agent but the landlord.
Thank you once again for all your hard work Debbie and Kayleigh.
Stephen Β· 30 July 2020
Agent replied
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
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5/5
GoogleDue to the short notice Debbie was able to get everything up and running within a short period. I am happy with my new place and great service received throughout the process.
Mark Β· 13 July 2019
Agent replied
Thank you for your fantastic 5* review of our dedicated team.
Best wishes, Emma
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5/5
GoogleAbsolutely the best, Shanice is professional and keeps you updated at all times, would highly recommend.PositiveProfessionalism
Adrienne Β· 24 October 2022
Agent replied Β· 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had a great experience purchasing our first home through Bairstow eves, thanks to the excellent service provided by Shanice and Lee. They were extremely kind, patient, and helpful throughout the entire process, and we felt that they showed empathy and compassion. We are very happy with our choice of estate agent and would definitely recommend them to others :)
Poornima Β· 2 March 2023
Agent replied Β· 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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4/5
GoogleSo, there were one or two initial issues with the property I began renting (not Bairstow Eves fault), so my review is really about how well they managed to deal with them.
All problems with the property were dealt with quickly and effectively, at no cost to ourselves (the tenants), and I would particularly single out Ozlem Belindir for her outstanding service, including coming in on her day off to deliver replacement keys for the property.
Thanks everyone at Bairstow Eves!
Jim Β· 10 December 2018
Agent replied
Hi Jim
Thank you for taking the time to leave this review. I am delighted to hear that all issues were resolved quickly and I will make sure this gets fed back to Ozlem and the team too!
Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.