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Simon Brien Residential Holywood reviews

4.1

★★★★★ Great

154 reviews across 2 platforms

48 High Street, Holywood BT18 9AE

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Simon Brien Residential's Holywood office at 48 High Street is rated 4.1 out of 5 across 154 reviews on two platforms, including 45 Google reviews rated 4.8. The 109 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

45

Reviews on Google

This office

Trustpilot logo

109

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Holywood office, from every platform, shown as written. First names only.

5/5

Trustpilot

Liz Ryan Phibsborough branch

As an investor,developer and home owner I am hugely impressed by Liz Ryan of Sherry Fitzgerald's Phibsborough branch. I am more knowledgeable than most about the property market so can speak with experience and say that she is one of the best agents in the city. Liz is honest, professional, incisive, informative and empathic. She has a great knowledge of the Dublin 7 market. She offers no false hopes in order to get the business and is spot on in her predictions. She appeals to both buyers and sellers. As a seller I am impressed at how well she relates to buyers, always keeping all bidders on board, as often the highest bidder may pull out. When it happened in my case Liz assured me in her calm manner that it wasn't going to be an issue. I was especially impressed by the sensitivity Liz showed in selling the family home after my mother's death. Liz has handled two sales for me and I would have no hesitation in recommending her highly.

Wes · 8 May 2026

5/5

Trustpilot

10/10

A big thank you to Adrian and James who were an absolute pleasure to deal with right from reserving the house up until receiving the keys. Excellent communication throughout and plenty of assistance with the whole process. As first time buyers we were quite new to the process. However both lads made the process as simple and user friendly as possible. Would 100% recommend.

Mr · 10 August 2026

1/5

Trustpilot

Horrible experience renting with them

Horrible experience renting with them. I visited the apartment that had faulty balcony door, which they said would be fixed before I move in. It was not fixed, the house was extremely dirty with food residue in the fridge, many light bulbs not working (they fixed it after a week). Right now, more than 2 weeks after moving in, the balcony door is still not fixed. I’ll never rent with them again.

Bruno · 11 December 2025

Agent replied · 21 March 2026

Dear Bruno, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and take feedback like this seriously. We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution. Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible. Kind regards, Sarah

5/5

Trustpilot

Long-Term Tenants - Excellent Service

We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us when we needed to change the date. SF also returned our deposit promptly. Incidentally, Paul, who was responsible for conducting the intermittent inspections, was an absolute delight!

Patrick · 7 September 2026

1/5

Trustpilot

I went with their mortgage broker…

I went with their mortgage broker service and they provided me at the end with the absoulote worst offer in the market making my pay more than 7K over 3 years.

Omar · 12 September 2026

Agent replied · 22 September 2026

Dear Omar, Thank you for taking the time to leave feedback. We are sorry that your experience with our mortgage brokerage was unsatisfactory. We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap. Regards, Sarah

5/5

Trustpilot

I just wanted to give a shoutout to…

I just wanted to give a shoutout to Pippy Proger, the real estate agent who helped us buy our new apartment. She was absolutely fantastic throughout the entire process! One thing that really stood out to me was how prompt she was - every time we had a question or concern, she was right there to help us out.And the process itself was incredibly smooth. Buying a new apartment can be stressful, but Pippy made everything feel easy and straightforward. She was always available to answer our questions and address any concerns that we had, which made the whole experience much more pleasant.Overall, I would highly recommend Pippy to anyone who's looking for a top-notch real estate agent. She's professional, knowledgeable, and a pleasure to work with. Thank you, Pippy, for helping us find our dream home!

Egor · 11 March 2023

Agent replied · 24 August 2024

Many thanks for your kind review Egor, we wish you all the best in your new apartment.All the team at Sherry FitzGerald

1/5

Trustpilot

We sold a house in Galway with Sherry…

We sold a house in Galway with Sherry Fitz. I really regret choosing them. We did had some bad luck. The agent had an illness mid way the sale and then another agent had to sell it who'd no interest as, our property was small. But also, their process is to only do viewings twice a week. If people couldn't make those viewings they wouldn't show them the house. It definitely didn't show the house to all those who might have been interested. The second agent didn't follow up with several people who'd shown interest, despite me asking if she did. Over all, there far better agents in Galway who are flexible and will do more work to show your house. Before you sell, contact a few agents as if you are buying and see how easy the make it to view a house etc. Wish I'd done that.

Mh · 21 June 2025

Agent replied · 25 May 2026

Good morning, We appreciate you taking the time to give feedback. Given the serious nature of your comments, we would appreciate an opportunity to speak with you as soon as possible. Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Sherryfitzgerald O'Leary Kinsella

From the start when I met the yeam from Sherryfitzgerald O'Leary Kinsella it was a professional, well organised and pleasant. They kept me well informed at every step of the process. From how to prepare the house for viewings to making sure all my paperwork was in order. Any query I had was promptly dealt with and felt they were working diligently on my behalf at every stage.

PATRICK · 22 May 2026

5/5

Trustpilot

Pleasure to work with

Bought a house in the area recently through Linda Christopher at Sherry Fitz in Gorey and for her part the process could not have gone smoother. Always responsive and ready to clear up details or follow up on a question, and always attentive to both vendor and buyer to help facilitate the process. Absolute pleasure to work with

Luke · 8 July 2026

5/5

Trustpilot

finally after a long wait i got my…

finally after a long wait i got my house sorted and i must say with the help of Linda in Gorey office it was a pleasure dealing with Linda so helpful and on the ball all the time and nothing was a problem for her ,top marks 10/10

Paul · 6 January 2026

Agent replied · 21 March 2026

Hi Paul, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella

5/5

Trustpilot

Had a great experience with these

Had a great experience with these, very helpful and delight to deal with. Jerri-ann was very polite friendly and a joy to speak with and John was lovely and answered any questions we had and if he didn't know he went and found out and got back to us.

Aideen · 18 April 2024

Agent replied · 24 August 2024

Hi Aideen, Thank you for taking the time to provide us feedback. We wish you the best of luck in the future. Regards, The Sherry FitzGerald Team

5/5

Trustpilot

Nathan was excellent and professional.

We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.

Danielle · 16 July 2025

5/5

Trustpilot

Aisling has been so helpful throughout…

Aisling has been so helpful throughout this whole process. She always got back with answers to my queries promptly and kept me updated as to how the construction was going. Buying a house and moving can be exhausting and stressful but when you have someone reliable looking after you, it takes some of the pressure off. That’s what Aisling did for me.

Linda · 4 December 2024

1/5

Trustpilot

Deposit holders

I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.

Juliano · 11 October 2024

Agent replied · 23 October 2024

Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Recently got a mortgage and Nora was a…

Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.

Shirley · 26 November 2023

4/5

Trustpilot

Just want to express how…

Just want to express how friendly,diligent,honest and professional Linda Christopher was right through the…More

Peter · 14 March 2026

1/5

Trustpilot

Very annoyed with sherry fitzgerald…

Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.

Annoyed · 21 December 2024

Agent replied · 27 December 2024

We appreciate you taking the time to give feedback. We are sorry that your experience with our office in Tallaght was unsatisfactory.We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

5/5

Trustpilot

Fantastic experience with Linda at…

Fantastic experience with Linda at Sherry Fitz Gorey. We were delighted with the professionalism and speed the LTV valuation was provided in. Very helpful staff and very easy process overall.

Aisling · 9 March 2026

Agent replied · 21 March 2026

Hi Aisling, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald

1/5

Trustpilot

No respect, no professionalism, BIG No company!

OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.

Rosana · 19 June 2024

Agent replied · 24 August 2024

Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

1/5

Trustpilot

Never again would I deal with sherry…

Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.

Suzanne · 13 June 2024

Agent replied · 24 August 2024

Dear Suzanne.Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise member Sherry FitzGerald Farrell was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Great to deal with

I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.

Arlene · 3 February 2026

Agent replied · 21 March 2026

Hi Arlene, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella

5/5

Trustpilot

5 stars for Tallaght office

Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall.

Robert · 8 May 2026

5/5

Trustpilot

World-class customer experience from Linda Christopher at Sherry Fitz Gorey

As Americans buying our first property in Northern Ireland, Joyce and I were completely out of our depth. The process was entirely different from the US, and we immediately hit a multi-buyer bidding war and frustrating solicitor delays.

Todd · 9 June 2026

5/5

Google

I have worked with Emma Brennan in the Lisburn road office for a number of years now both buying and selling property. Emma is highly professional, knows the market inside out, and goes above and beyond to insure an easy, stress free process for both the buyer and seller. I genuinely could not recommend both Emma and Simon Brien as a whole enough. I am so happy with the service I have received over the years.PositiveResponsiveness, Quality, Professionalism, Value

Sheelan · 23 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Simon Brien Residential's Google reviews

Questions about Simon Brien Residential Holywood

How many reviews does Simon Brien Residential Holywood have?

Simon Brien Residential's Holywood office has 154 reviews across two platforms: 45 on Google, 109 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Simon Brien Residential Holywood's rating?

Simon Brien Residential Holywood is rated 4.1 out of 5 across all 154 reviews, and 4.8 out of 5 on Google from 45 reviews, checked 9 October 2026.

Where is Simon Brien Residential's Holywood office?

Simon Brien Residential Holywood, 48 High Street, Holywood BT18 9AE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.