McGuinness Fleck reviews

★★★★★ 1/5

Google

Stay well clear renting from these guys They have no clue what they are doing I honestly have no idea how they have a business with so many failings as a letting agent . It falls on deaf ears if you call them out on compliance or repairs . Peter is arrogant and rude and hates being told he’s wrong despite all the evidence set in front of him that’s two year old would understand . Doesn’t comply with regulations and gpdr as an agent which has now been reported . Very fast to try and do a twice in 12 month £300 rent increase in one swoop after a 15% increase only 10 months ago . Doesn’t want to hear about issues in the property they just get ignored moved in with no working heating sat for 3 days and they sent a cow boy bringing a 2nd hand boiler in his car stank of drink . We have had no water heater for 3 years always have to put the heating on . Send to repair guys who couldn’t fix it never came back . Only got the dangerously old electric box updated cos I got an electric shock . And this is only some of the issues . But fast to take your money . Stand up to rogue letting agents and rip off landlords !! Wouldn’t give any stars if I could and I’d say go with the Meg reviews cos the rest are fake for sure

Samantha · 5 July 2025

★★★★★ 5/5

Google

Seamus at McGuinness Fleck has been wonderful from start to finish with the management of the sale of our property. I couldn’t fault anything. The whole sale was managed personally by him, and any concerns or questions dealt with quickly and with sensible straightforward advice. We had moved to McGuinness Fleck after being poorly managed by another company and our sale subsequently falling through, and I am glad we did, and only regret we hadn’t used this estate agents to begin with, as under Seamus’s guidance we had a quick straightforward sale. Thank you Seamus and team.

Leona · 10 April 2026

★★★★★ 5/5

Google

We had been trying to sell our property for some time without success. Seamus McFlynn of McGuinness Fleck was recommended to us. The personal service we received from Seamus was outstanding. Nothing was too much trouble, he always returned our calls, and kept us updated with any developments re the sale. He was professional yet friendly and we felt he had our best interests at heart through the entire process. We would have no hesitation in recommending Seamus and the team at McGuinness Fleck.

Ian · 16 March 2026

★★★★★ 5/5

Google

My agent was Seamus McFlynn, and I couldn’t have asked for better support. Buying my home was a stressful and lengthy process as the legal side took much longer than expected, but Seamus was there for me every step of the way. He was always available to answer questions and gave constant reassurance when things felt overwhelming. His support truly made the difference, and I’ll always be grateful for his help. I would highly recommend Seamus to anyone buying a home. ⭐⭐⭐⭐⭐

Afshan · 9 October 2025

★★★★★ 5/5

Google

I dealt with Mcguiness Fleck from February 2012 to April 2024. My relationship with them evolved from tenant to buyer, then to landlord and finally seller! I was extremely satisfied with the service I received from McGuinness Fleck throughout this 12 year period. Peter Armstrong was my contact for all things relating to the letting of my property and always dealt with my queries promptly, courteously and efficiently and I commend Peter for helping me navigate the final few months before my property was sold. Thank you Peter. I would also like to thank Seamus McFlynn who was my contact when I bought the property and again when I sold it and he was an absolute legend reassuring me during some of my more manic, frantic calls when dealing with conveyancing solicitors! The service I received from them was nothing short of outstanding and I would recommend them to look after your property even when you are no longer based in NI as I was for the final 5 years. Good job both of you and all the very best.

Shan · 16 April 2025

★★★★★ 5/5

Google

Seamus from McGuinness Fleck provided us with a great experience in purchasing our first home; he always made time for us either on a call or via email to answer any questions and keep us updated on the progress of the sale. Seamus was very accommodating in our request to pick up the keys as early as possible on the day of closure, and was always professional and approachable. Thank you for all your support Seamus as we are extremely pleased with the property and service, and we are looking forward to many happy years in our new home!

Jemma · 27 July 2023

★★★★★ 5/5

Google

Review of recent property sale. We decided to partner up with McGuinness Fleck to bring our property to market, in doing so, we were introduced to Seamus who would be our agent. Seamus was available throughout, offering straight forward advice and guidance when required. We could tell right from start, that he came prepared, utilising his advanced knowledge/experience in his field to position our property exactly right, in order to be competitive to the properties that were listed in the local area. As we spent quite some time refurbishing the property, we were keen to highlight many of the original features that we had restored - Seamus walked through, detailing some of these highlights to reference in the listing and even recommended a photographer to make sure our property stood out. When it came to viewings, we were kept well informed of any developments in the bidding process - all viewings were scheduled on a rolling basis which meant they were all completed within an afternoon. Overall an excellent service, at a very competitive rate - We definitely recommend you consider McGuinness Fleck to represent the sale of your property.

Ryan · 22 June 2023

★★★★★ 5/5

Google

Seamus took over the sale of my late fathers property which was such a complicated situation and we had no clue how to even go about any of it. Seamus was able to take over the mountain of forms, explain the legal jargon, kept us informed at every stage and made the whole ordeal that much easier to manage. He was even able to get us a better deal that what we expected! The entire thanks of my family and could not recommend a better person.

Xenia · 22 June 2023

★★★★★ 1/5

Google

Probably the worst by a clear shot. If you want an unprofessional company to manage your property or let, choose mcguinn feck. Stevie is particularly horrible as a supposed senior lady in charge and very useless. These guys try to steal your money and send letters because you have two plant pots on your front door!! These guys are beyond a joke, look at there replies and fake 5* reviews - you have been warned!!

Ricky · 27 July 2023

★★★★★ 5/5

Google

Second time now using Seamus at McGuiness Fleck to sell a house for me, and he has again been first class in every way throughout, from setting up the sale, marketing, regular communication throughout and ultimatley on delivering the sale. always happy to do everything he can to be helpful, Seamus is honestly fantastic to work with. He is a gent and I couldn't recommend him highly enough.

Neil · 10 February 2025

★★★★★ 5/5

Google

Seamus and the team were extremely supportive and professional all throughout my dealings with them. Often going above and beyond what one could reasonably expect and answering text & calls late in the evening. I could not recommend them highly enough and it's the only place I will be bringing my business in the future. Best of luck to everyone at McGuinness Fleck and thanks for putting up with me!PositiveResponsiveness, Quality, Professionalism

Richard · 26 October 2022

★★★★★ 1/5

Google

This is the first negative review I’ve EVER had to leave on any platform for any business. But I can honestly say that in almost twenty years of renting I’ve never experienced service, or a lack of, like that of McGuinness Fleck. My partner and I moved with our two-year-old son into a house managed by McGuinness Fleck over six weeks ago. The property was actually rented to us by a different estate agency, Templeton Robinson, but unbeknownst to us at the time all of the management/maintenance for this property is contracted to McGuinness Fleck. Within a couple of days of moving in we had totalled a list of 19 things which needed repair. Some were apparent almost instantly, including: -A sink filled with water and a faulty plug hole so we can’t drain it. -The blinds in two of the bedrooms can’t be rolled down at all. Not only does the light come in at 6am but we practically have to hide while getting dressed or undressed. -Exposed electrical wiring on the ceiling right beside a shower, meaning we can’t use that shower. And some issues took a day or two to discover, including: -A lead-weight metal door handle was so loose it actually fell right out, narrowly missing my two-year-old son’s head. So we now have no door handle for the kitchen door. -The outside air vent/wall grid is missing, so there’s a 10-inch hole connecting the outside world to our lounge, with only a loosely fitted inner grid to stop rodents from getting into the house. These are some of the highlights but there are other things including broken/punctured shower hoses and extractor fans that don’t work. After nearly a week in the house, we were still waiting on an inventory report. We had to chase them for it. Looking through, we realised that despite an apparently in-depth assessment of the property’s condition (with over 700 photographs!), only 1 of the 19 issues we’d encountered had been documented. Roughly half of them were plain to see when we moved in and yet, worryingly, these were omitted from the inventory report! I emailed McGuinness Fleck and received a response saying that a contractor will have a look at it all. That was it - no indication of when. Almost a FORTNIGHT passed and we’d still heard absolutely nothing - no update or idea of a date. The next week included several emails of complaint and a phone call with Steven McGuinness, when finally we received an email with an assurance that their contractor would be coming to the house ‘either tomorrow or the beginning of next week’. “Wonderful”, we thought. “It doesn’t all have to be sorted at once but finally someone is coming to make a start on things.” That assurance was made to us on 20th August. THREE WEEKS AGO. The outcome...? Radio silence. Absolutely nothing from them. Which means that it’s now been almost SIX weeks since we let them know about the 19 issues and we are, remarkably, still waiting on so much as an email, call, text - anything to indicate that they take their job as a property management agency seriously. Whether it’s incompetence or plain arrogance from them I don’t know - but it’s fairly disgraceful considering the money we are paying. We are today contacting Templeton Robinson - still technically our estate agent - to make a formal request for our landlord’s home address as they legally have to provide this information. As McGuinness Fleck’s client he should be made aware of the difficulties we’ve faced and the way his property is being managed. The next step is initiating the complaint procedure with The Property Ombudsman. The whole saga has been draining, not to mention extremely worrying given that McGuinness Fleck will be carrying out our check-out inventory when we leave. We are reasonable and patient people, but when it’s apparent that you’re being wilfully ignored by a company who are seemingly only happy to take your money, then some form of action is needed. I’m sure we’re not the only ones being strung along.

Paul · 22 June 2021

★★★★★ 5/5

Google

My dealings with the on site staff were always pleasant and professional. They dealt with queries and any issues quickly. Seamus was our estate agent and he was able to navigate us through sometimes complex queries with a professional and calm manner which was always reassuring. He kept us advised of how things were progressing and was always available to give updates and to pass information to our solicitor. I would highly recommend Seamus as an estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Martin · 22 June 2021

★★★★★ 5/5

Google

Rented a property via McGuiness Fleck for a year, all I can say is I did not expect that level of professionalism and efficiency. Peter was looking after our property, very responsive to emails and phone calls. Always putting effort to resolve any issues in the property ASAP. Happy with my experience with McGuiness fleck.PositiveResponsiveness, Quality, Professionalism

Numan · 22 June 2022

★★★★★ 5/5

Google

Seamus was very professional, considerate and attentive to all our needs. I was extremely pleased with the quality of service provided at all times by McGuinnessFleck and would have absolutely no hesitation in recommending them as an excellent Estate Agent to place your trust if you are contemplating the sale of your property.PositiveResponsiveness, Quality, Professionalism, Value

Norman · 22 June 2022

★★★★★ 5/5

Google

We want to say a big thank you to the whole McguinessFleck team! We are very grateful to You. This is one of the best agencies in Northern Ireland for renting and buying housing. We rented for 15 years. The lowest rent, and the best service. The agency always solved all the problems, always quickly. Thank you very much to Peter Armstrong, who for many years always solved all the problems with the house on time, if there were any. Very good Agent.-respect!Always helped..Also big thank you all girls-agents!Very good agents. Always care about the well-being of the house and the comfort of the client. I highly recommend this agency to everyone.McguinessFleck Team!Thank you very much ! Olita&Dmitrijs

Olita · 10 July 2025

★★★★★ 5/5

Google

Great experience selling our apartment with McGuinness Fleck and in particular Seamus. If I was selling again, I would definitely go with them, cant recommendedthem enough. 5 🌟 …

Jane · 24 April 2024

★★★★★ 2/5

Google

I rented at Quaygate apartments which is maintained by this company. I found them to be in general a bit disinterested in certain aspects of the maintenance of the block and in a few issues that I raised. Sometimes they would reply to me and sometimes I would be ignored. They tried to charge me 60 pounds for a replacement fob for the front door. I couldn't believe this so I didn't even reply to their email about this. I thought that this was deplorable treatment of their clients.

D · 22 June 2023

★★★★★ 1/5

Google

Unfortunately can’t do zero stars for these scam artists. If you’re looking at a house and these guys are the management company, absolutely avoid at all costs. Extortionate prices to pay their own debts, in return for the absolute minimal amount of work. Areas left overgrown and uncared for, lights out for months, fences and boundaries in various states of disrepair. Farcical level of transparency for services carried out, basically just a racket on every level.

Chris · 27 July 2023

★★★★★ 4/5

Google

Edit : 18th July : Yesterday the manager came and apologized for last time's unfortunate incident. He himself showed us the property this time. I commend his demeanor . He arrived at the property before us (this time we arrived 5mins late). Increasing my rating for their services (from 1star) based on yesterday's experience. **Old review** Highly unprofessional and unreliable. We saw an advertisement on Property pal about a property and enquired to get a viewing appointment. The agent asked via email if 12.30 time suits us, we replied asking if we can get anything after 4.30. to which he replied no, then we said in that case 12.30 is ok for us. Agent replied that , that time slot is not available. After a week they gave us another slot of 5pm. We agreed. On the D day, we received a message that they have updated the time to 4.30. we arrived there at 4.30 waited 10mins, called the agency. The guy I'm agency told us that the agent is stuck in traffic and asked if we would like to reschedule. We replied that we would wait. Agent came around 5, took us on the floor and then said ," Sorry, the key I got doesn't work for door". She called the agency to check if the existing tenant is available, and she got a response that they are not getting the tenant on call. Although this agent apologized for not letting us view the property, what I don't understand is why on earth then ask people to come for visit if they don't have key or existing tenant's confirmation . Time is precious, isn't it?? We leave from our office early to respect the time slot and then the agency don't reflect the same...

Saujanya · 22 June 2020

★★★★★ 5/5

Google

Seamus was excellent throughout the selling process of our home. Can’t recommend highly enough

Adam · 16 April 2024

★★★★★ 5/5

Google

I felt well looked after by Seamus and the team throughout the whole process of buying my first house. They always seemed willing to go the extra mile to make things run as smooth as possible. Would recommend to anyone buying a house.PositiveResponsiveness, Quality, Professionalism

Niall · 26 October 2020

★★★★★ 1/5

Google

We have been in our rental property since May 2023, lovely house and well laid out. House is mature and has its issues. I have reported these issues numerous times via email and their reporting system. You receive an automated …

Sam · 16 April 2024

★★★★★ 5/5

Google

I recently sold my house and instructed McGuinness Fleck to market the property. From start to finish the service was first class. Seamus McFlynn was the agent is charge and nothing was too much trouble. He was always on the end of a phone or a text to provide advice and to ease any fears i had when it seemed that things were not going smoothly. Seamus even came to view houses with me when i was unsure and needed a second opinion - he really went above and beyond the call of duty. I had a great experience with McGuinness Fleck and would recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value

ANDREW · 22 June 2021