Harron Homes Holmewood reviews

★★★★★ 5/5

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Buying a home at The Grange Shireoaks

I visited The Grange at Shireoaks recently. I was met by Julia who was really lovely she listened to me . I went in to inquire if there were any houses near completion . She was so accommodating and looked after me it’s a bit daunting buying a home on your home . I met the site manager who was also very good at explaining the process and showing me round .

Gillian · 11 October 2022

★★★★★ 5/5

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Tile samples

Called in at Oaklands Heath sales office to go through the tile samples, Jacquie was very welcoming and knowledgeable and also makes a very nice cuppa would highly recommend.

Gaz · 21 February 2022

★★★★★ 5/5

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Jeanette at heritage Green in…

Jeanette at heritage Green in Chesterfield has been very helpful with our reserve on plot 69, she's answered all our questions and explained everything to us in detail.

Annette · 9 April 2022

★★★★★ 1/5

Trustpilot

Living in a shocking state with no acknowledgement

We are sorry that after repeatedly contacting customer services, various staff members and managers for over a year, I have to leave a review on trust pilot to get some traction. I am plot number 78 at Amberwood chase in Dewsbury. We exchanged on the 17th July 2020.The house that we are living in has around 200 snags. We have sent a whole snagging report to harron homes. The most alarming thing is that harron homes sent someone to complete some jobs but 90 percent of it has been left without being completed and the house looks absolutely terrible. My house has patches, marks, leak etc. Some parts of the house are inhabitable due to a bad smell coming from our cloak room toilet which I have repeatedly complained about. This surely is a health and safety issue.My en-suite has damp. How can a house have damp so much especially in this weather and it being new. Both me and my mom are vulnerable and this is affecting our health. In our study room, the plaster boards are shockingly arranged and it needs replacing.The beams in our loft has the wood coming off. The outside tiles are broken. Windows has cracks.My cooker is a health and safety risk, my kitchen platform is damaged, the plinth lights keep coming off. There are numerous chips coming off. I was advised that my carpets and flooring will be changed. It’s over a year now this has not happened.The biggest issue is the drainage system as mine is the corner house, it keeps getting blocked and causes a bad smell.Also the area under me on the land registry you have removed a part of the fence and it looks like a broken end.The insulation is not right in some areas and hence the damp. I just don’t feel like inviting anyone to my house due to the state of it.Also my drive and the area has been damaged by harron homes work men. When they come to repair other properties and I have sent a photo graphic evidence of this. But again no response or acknowledgment.The staff are absolutely not cooperative and rude.I gave harron a good rating as the sales team were good however now I feel I will be going to the media and already been in touch with the local MP.For all the ill health we can sue you for compensation however I want my house sorted first.Please can this be sorted as it’s a plea.

Bhageshri · 23 August 2021

★★★★★ 1/5

Trustpilot

Poor aftercare and service

Despite numerous emails and phone calls to arrange for our snagging items to be carried out on our new property within the first year of purchase, the lack of communication from Harron Homes has been totally unacceptable. My last three emails have been ignored over a 2 month period despite highlighting blatant fire/Health and safety issues which need addressing before the arrival of our first child. We have had previous snagging appointments booked in and then the contractors have not turned up and we’ve been promised our house was next on the list to be snagged and 2/3 months down the line we are still in the dark. It’s a shame as we love the house but the aftercare and service is shocking.

Trichardw · 22 August 2021

★★★★★ 5/5

Trustpilot

Excellent service so far

Michelle at Simpson park and Jeanett at De Mauley both very welcoming and friendly faces. They were both very helpful and were able to answer all our questions at such an early stage of our buying process. Customer service at the buying phase is spot on and I look forward to continuing our journey with Harron.

Callum · 14 January 2024

★★★★★ 1/5

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Plot 44 Forest Reach Mansfield

Plot 44 Forest Reach MansfieldFrom day 1 the toilets in the house were not flushing properly. After about a week this got worse and the manholes on the property started overflowing with waste water. When reported to Harron Homes after about 2 weeks they got it unblocked. Then only 3 weeks later the drains were blocked again. We reported it again to Harron Homes and they again got it in unblocked. This time we spoke to the contractor that came to unblock the drains and he informed us that this was happening due to rocks and other debris most likely due to the near by house developments going on. And he said there was some issue with how these drainage have been connected.Then only a week later the drains were blocked again. When reported to Harron homes they said that their external contractor informed them that the blockage was due to wipes and rags. Therefore they said they will not be unblocking it because this was due to Household misuse.I contacted Severn Trent Waters and they said because these drains have not been adopted by them yet they can’t work on them. But it should be the responsibility of the owner to fix any issues.Because nobody was willing to take responsibility and the waste water overflow was getting worse I hired a private contractor to get them unblocked. The contractor found that the blockage wasn’t even on any manhole on the property but the main manhole on the street. He then unblocked it and told me that I should not be having to pay for unblocking this. He also said that new drainages should never have any issues and that this happening for a third time in such a short time means that the issue is something other than just wipes and household misuse.Furthermore, he reported that the handles on the manhole on our driveway are broken and struggled to get it open. Seems like it was broken by whoever attended before. The manhole on the side of the house is missing 2 screws and the one on the front garden is missing 3 screws. Whoever worked on theses drainage previously did a very poor and careless job at putting them back as they were. I can also confirm that on one previous occasion they had completely left the manhole open. We have small children and could have fallen into it. Reported this to Harron Homes.On 08/08/2021, only 2 days after getting the drains unblocked, they are blocked again. I had paid £142.80 to get them unblocked on 06/08/2021. This is something I should not have had to pay for as it is not my responsibility to do so. Also, I didn't even cause this blockage. Cleary if it is getting blocked again so quickly the issue is something other than wipes from households.I will be contacting the local council and Environmental Health Officers to report this issue and find out who should be responsible for fixing these drains. This house is no longer suitable for living conditions and I will be seeking legal advice.

Dineshan · 8 August 2021

★★★★★ 1/5

Trustpilot

Worst builders and even worse customer…

Worst builders and even worse customer service. Harron home’s customer service go through more staff than you have had hot dinners. Nobody replies to emails or telephone calls. Building work that the NHBC warrant say should have been completed by the 6th of August has not even been started. Harron home’s have not even contacted me to organise anything. I’m guessing Harron home’s will pretend they do not know who I am again in the reply to this comment!

Dan · 4 October 2021

★★★★★ 1/5

Trustpilot

Unfinished pavement and roads 3.5 years on!!

After moving in to the Farriers Croft development in Huddersfield 3.5 years ago still no finished pavement outside our property and the whole estate covered in pot holes, drains that don’t workCustomers services, the MD not interested Kirklees council should also be maderesponsible for giving planning permission and not checking on completed worksIt’s a joke when you spend over 300kUpdate to Harrons reply belowI am Plot 95 I paid you over 300k some (maybe check your accounts )for the house from new, pretending that your clients don’t exists and ignoring the problem just shows what sort of company you are, I have requested the matter be resolved over the last 3.5 years and even contacted you MD directly Looking at other posts on here this is you standard reply to ignore your clients. Well done Harron for yet again ignoring the issue. I will continue to post the truth and make potential customers aware of the issues and how fail to deal with them

Steve · 29 July 2021

★★★★★ 1/5

Trustpilot

Do your research before buying - visit Ravenswood Fold for an idea of how they leave the external, nevermind how they leave individual homes!

Generally, the homes are lovely but the customer service and follow up on the finishing off and snagging is shocking.I rang to reserve which I was told was available an hour after visiting the show home but it had apparently already been sold in that time (it wasn't). So I was talked into reserving a plot that was already finished as they couldn't sell it so I wasn't able to make my own choice over carpets, tiles etc. The Saleswoman knew my position (lone buyer) and tapped into my insecurities to off load the property onto me. When it came to snags, I wasn't greedy. I accepted that it wouldn't be perfect and there were plenty of things I should just sort out myself. BUT, I've been told every story in the book by Harron to avoid sorting snagging - if they sorted the turf, I'd have different coloured grass in parts of the garden; if they jet washed the front of the house to get rid of the cement blobs, it would flood my house (still hasn't been sorted); to sort out the damaged cooker hood, they could just rub out all of the little icons (light, fan level 1, 2, 3 etc) so no-one would know what the buttons were for. I also had a leak when I first moved in that no-one from Harron would come to sort out so my dad had to come and rip the bath panel out to sort it. He found loads of rubbish including food packaging, off cuts and trade packaging under the bath. I have pictures if anyone wants to see them.My porch wall has moved about an inch away where it should be. (Again, pictures available)Decorative arches on the porch were never fitted. The outside tap recently came apart and I had to get a plumber out to come and repair it.I've been advised recently that my damp proof course has been installed incorrectly and it will cost c. £600 to replace.We are still waiting for our drains to be sorted and the roads laid - I moved here over 4 years ago.A couple of the big wigs turned up to our estate on Friday - one in a massive 4 by 4 Range Rover and the other in a big Audi. I'm fine with them enjoying their wealth if they gave us the value for money that they promised. But they didn't. Will just reiterate what other people have said, they are absolute cowboys in posh suits doing the equivalent of robbing your granny's handbag, but in disguise.I know Harron are big fans of commenting that they cannot verify who has posted, deleting/hiding comments. Just call round to Ravensfood Fold and knock on our door and we will all be happy to show you Harron's failings. Best wishes with your new home.Note how we have no right to reply when Harron say that they can't find us on their database. We gave them our details and we all paid around a quarter of a million pounds and they still say we don't exist. Funny how our email address and phone number was valid when they were chasing us for payment.

Liz · 28 July 2021

★★★★★ 1/5

Trustpilot

Read before signing on the dotted line

You're sold a 'luxury new home' but what you get is an average house on an estate where Harron Homes refuse to finish your road. We're left with pot holes, sunken drains that regularly overflow with raw sewage and uneven tarmac that damages our cars. Our complaints to Harron are ignored and our comments online are deleted or reported as fake. We moved into plot 32 on the Ravenswood Fold estate (Castleford) in April 2017, its now June 2021 and we have no assurances that our road will ever be finished - more than 3 years after the builders moved off the site. In fact, rumours are that we will have to pay ourselves for the road to be completed!POTENTIAL BUYERS - this is just the tip of of iceberg. Don't get me started on snags and building mistakes! Also beware of any 5 star reviews on here or elsewhere, likely to have been added by Harron employees... a tactic we've discovered is regularly deployed by this company to increase their reviews online. Says it all really. Come to our estate and we will tell you the truth!EDIT 26-07-21: I have replied to Harron's private message asking for more information so they can find me on their 'database'. If their records are in such a bad state that they still 'cannot locate my details' based on the information I have provided then that speaks volumes, doesn't it?

Kate · 26 July 2021

★★★★★ 1/5

Trustpilot

RAVENSWOOD FOLD

RAVENSWOOD FOLD, I moved onto the estate in December 2017, over 6 months past the due date given had numerous failed dates and even had to re sort my mortgage which ended up a higher rate! Over 5 pages worth of snags, warped door cases, ill fitting doors, warped banisters had to all be renewed, poorly decorated, no insulation in the kids bedroom had thermal imaging cameras and still nearly a 10 degree difference in rooms. Poorly fitted carpets, puddles on block paving. Scratched windows, no led flashing fitted in places on roofline, brickwork still cement stains, poorly pointed brickwork and cracks appearing in joints roof edgings loose, roof tiles cracked. Some snags have been sorted but still waiting on least a page worth. The site managers have been shocking, customer service has been and still is shocking. The roads have been unfinished nearly 4 years later. The drainage on the estate is causing constant issues and the roads are sinking. Various damage to cars and even a young child broke his wrist due to a pot hole. Has this prompted harron to make any effort????......not at all! No continuity with speaking to people there must be a revolving door on the offices! Poor workmanship from start to finish! The Ravenswood fold residents have had enough and we are pushing for action to be taken! Harron are only interested in their targets and financial close dates once you've signed they couldn't be any less interested.

Jamie · 23 July 2021

★★★★★ 1/5

Trustpilot

Still issues after 4.5 years

Moved into our home which is on Ravenswood Fold site 4.5 years ago and still having issues with Harron Homes!They are quick to take your money but after that they disappear.The after sales is shocking, never call back when they promise, don't reply to emails and quick to pass the blame to someone who has recently left the business.You never get a straight answer to any questions/concerns that you raise.Our development still hasn't got suitable roads after 4.5 years and they will not take ownership of the problems that we have with drainage.We have raised manholes on all our roads which are dangerous, causing damage to cars and even a child has been injured due to the state of the roads.Best advise I can give to anyone who is looking at purchasing a new home with Harron Homes is DONT and give your money to another developer!

Sarah · 22 July 2021

★★★★★ 1/5

Trustpilot

Read before you reserve your Harron home!

We have had enough of this cowboy builder! Harron are refusing to fix the entire road our “luxury” homes are built on. Numerous pot holes and disgusting workmanship just left, both looking awful but also dangerous and causing damage to our cars. Harron have forgotten about Ravenswood Fold and moved onto build more houses! I’m sure this will continue to happen and Harron need to be stopped! This is not fair, we are sold the “Dream” and once you are moved in and they have your money they don’t care about you. They will ignore your emails and forget to return your calls! Just come for a drive to Ravenswood Fold in Castleford for a look yourself before you buy and you will understand our frustration!

Georgina · 22 July 2021

★★★★★ 1/5

Trustpilot

0 stars 😡😡

If I could I would give Harron homes 0 stars. Nearly five years ago, we bought a 4 bedroom detached house in Ravenswood Fold and to say the least it has not been nothing but disappointing.Harron Homes is something I would not recommend to anyone. After nearly five years of this estate being built, the roads still have not been complete and every time someone calls their customer service all they do is give us a vague response of when the road will be finished. It’s a danger to everyone who drives their car on the road and it’s a horror for everyone affected. The road is filled with very dangerous manholes.

Consumer · 22 July 2021

★★★★★ 1/5

Trustpilot

Would never buy from Harron homes ever again

I bought my newly built 4 bed detached house almost 5 years ago in Ravenswood Fold, Castleford. Harron homes customer service is so poor, till now they have not come back to finish the roads. The roads are not surfaced, very dangerous with many man holes. Every time we try to contact Harron homes, they never respond clearly or give an exact timeframe of when they will be completing the site. Very awful and not acceptable to not finish the roads. I would not recommend this company to anyone.

Safiya · 22 July 2021

★★★★★ 1/5

Trustpilot

Almost 5 years on….

This is probably the first review I have ever given, and for good reason!Firstly, I absolutely love my house, but the finish quality is far below what you would expect from a house builder that describes themselves ’luxury’. It takes months to get any response from the customer relations and even longer to get any action on snags, even dangerous ones! You often have to resort to fixing them yourself if you want it doing within a decent time frame or to a good standard!But the final straw that has broke my back and led me to leave this review is the fact that even almost 5 years on the roads are unfinished and have been left in a dangerous state! I have to navigate 2 raised man holes and a huge pot hole over my drive which usually, despite my best effort leads to me damaging the underside of my car!Luxury….. you are having a laugh!! Wait out for their response saying that they can’t find my details to verify this review…. Cowboy trick!

Matthew · 22 July 2021

★★★★★ 1/5

Trustpilot

Stay clear of Harron Homes

We moved into a 4 bedroom semi-detached on the Harron Home site, Ravenswood Fold in Castleford 4 years ago.From us signing on the dotted line to today Harron Homes continue to give us their awful customer service. We had 11 changes to our completion dates, a snag list that we had to complete most items ourselves, despite years of communication with them to try and get it sorted. 4 years on and the roads are still not finished with dangerous raised man-hole covers with no sign of them even being interested to get this resolved. Harron homes are happy to take your money and then do as little as possible to deliver.

Simon · 22 July 2021

★★★★★ 1/5

Trustpilot

We wish we had never bought off Harron

Harron Homes have left our estate (known as Ravenswood Fold) in glasshoughton (Craig Hopson avenue) with terrible roads that are completly uneven, full of deep dangerous pot holes and have yet to tarmac and complete the roads despite development being finished for 2 years. The drainage system is appalling with our garden at one point being full of human waste as there is not enough fall on the drains. They have placed a temporary wall in our back garden that is starting to fall over and have yet to return to properly fix it. It will kill someone if it falls and someone is underneath it. Come to any house on Craig Hopson Avenue / Amber Wood Avenue and knock on any door and ask for an honest opinion on Harron Homes and you'll have absolute honest feedback on their standard of work.Don't just take in their sales talk and brochure pictures. Come and have a look at what you will really get. You'll be surprised at how different the pictures in the brochure look to the actual thing.

Sean · 22 July 2021

★★★★★ 1/5

Trustpilot

I give the one star for the design of…

I give the one star for the design of the property but no more as the standard throughout is shocking ! We are still awaiting response to our complaints over the last 12 months and the formal complaint which we put into head office almost a month ago a complete lack of after care and customer service!We still welcome a meeting with the contracts manager and still await Harron Homes response/resolution to my formal complaint????I still await snags to be complete, I still await building reg contraventions to be rectified.I still await my shower being fixed so it no longer scalds my children!I still await my fire door contravention to regs to be rectified!I still await my staircase being fixed, so I can rest in my own home without the fear of my children falling through!I still await my front and back doors being fitted correctly so you can actually lock and unlock the door without exerting unreasonable pressure!I still await new living room glazed doors due to poor workmanship, poorly stored, porrly fitted - doors do not shut as bowed and scratched throughout!I still await my fascia and soffits to be rectified!I still await the vast list of poor workmanship and damaged materials to be rectified!The above is a small selection of examples absolute disgrace !Surely a company the apparent size of Harron Homes must have at least 1no. individual whom wants to rectify their customers snags! Quite frankly a disgrace of a company interested in one thing and one thing only and that certainly isn't building luxury standard homes!

Ry · 14 July 2021

★★★★★ 1/5

Trustpilot

Being constantly ignored

As per my previous post below, (Gallagher) where harron homes state that they have past this information on (pallet of flags), I am still awaiting feedback. Are Harron homes going to do something about this? I have sent 3 emails regarding harron homes gluing my kickboard in, which means I am unable to access my washing machine filter to be able to clean it. I have asked how I can get to this filter without damaging my kickboard to which the reply I received stated that cleaning of filters is the home owners responsibility, not harron homes...??? Not what I asked. I asked how I could get to this without damaging my kickboard that has been glued in by harron homes! I will also await feedback on this subject as well as my pallet of flags that I have in writing authorising by a senior manager, yet I am now being refused. I would expect my pallet of flags delivered, the £400 back I spent having someone dig up my garden in readyness for the flags, or, grass putting back down.Update ** response from harron homes... Get a Stanley knife to remove the glue 👌 their customer service just gets better and better 🙄 and incase you're unsure, yes, yes that is sarcasmI would urge ALL of you to stay WELL away. They will be great with you up until you sign. Once you've signed, or once you're in your home they don't give a care in the world about you. Absolutely ruined themselves

Gallagher · 13 July 2021

★★★★★ 1/5

Trustpilot

Waste of time - less than impressed

We called the showhome at Thoresby Vale, Edwinstowe and spoke to a lady who booked us a Saturdat appointment to view the show homes.We explained we were looking for a 4 bedroom detached house as we have two young children.Upon arrival at the marketing suite we were greeted by a lady who told us children were not allowed in to the show homes due to Covid and told us we had to go in, one adult at a time in order to view the show homes.Now I understand Covid can have an impact on certain procedures but children not being allowed in a show home?! Children aren't even legally required to wear a face mask due to the low risk yet they aren't allowed in a show home?!Now we wouldn't have minded as much if we had been told this at the time of booking our appointment, especially after explaining we had 2 children and the fact we booked it for a Saturday (not a school day). But no, we drove all the way to the show home to be told no children allowed. A complete waste of our time and fuel.If they can't even explain something as small as this, I can't imagine what they else they might forget to mention if actually purchasing a property.

Gemma · 10 July 2021

★★★★★ 5/5

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I recently dealt with Christie at…

I recently dealt with Christie at Rosendale Gardens at Wickersley, Christie was absolutely fantastic, she is really professional and I couldn't fault her communication, service and professional attitude, she is an asset Harron homes.

Lorraine · 4 February 2021

★★★★★ 1/5

Trustpilot

I would leave 0 stars if I could

I would leave 0 stars if I could. We have been miss sold upgrades to the house by the sales woman. We was promised everything and a perfect house but it’s been a nightmare and we are selling after 5months in the house. The standards are poor we have had a fall downstairs as banister come away from wall it’s been repaired and is falling again but nobody on site or harron actually care or reply. We have garden sinking which has been relaid and sunk again so we have over a 6 inch gap under our fence again. We have mirrors we upgraded not fitted right and slopping. 3 kitchen fitters in since we moved in and still no one can get the tumble and washer to fit. We have been told all kitchen,dinning room floor (concrete base) needs ripping up and relating as it’s slopping. Fire doors not fitted properly to garage and not done. And also was threatened by site manager on email to go around to office to sort it out like men. It’s been a nightmare and we will never ever deal with again. I have documented all emails and lack of replies about serious issues from harron main customer service and site team. I have video and photo evidence which I’m putting together to post on YouTube showing the issues and my emails and there poor replies or non existent replies. Never buy from them. Soon as they have your money they are nice after that they don’t care. I see on here everyone gets told to contact northern customer service. They just send you back to site manager. Nobody cares but I’m going to make sure I post on all social media and YouTube so people can see the poor standards and poor treatment from harron. The grange shireoaksHad a message off harron asking for more contact details 5 days ago and still nothing. Il probably get another threat off site manager to come sort it out like men now

Carrie · 6 July 2021