Every review we hold for the Holmes Chapel office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul was very good , after my house had been on sale with another agent for months with no joy and terrible support , Paul got my house on the market within a week , I had an open day for viewings the week after and the house sold . Very professional, helpful and supporting team at the Holmes Chapel office , would highly recommend .
Mrs · 21 May 2025
Agent replied · 20 March 2026
Thank you so much, we will let you know when we have some move dates for you 🙂 …
★★★★★ 5/5
GoogleThank you to the Team of the Holmes Chapel office. Zoe and Emily went above and beyond to make things happen. I just moved from abroad so processes are quite bit different. They guided me through in the most professional way possible. And now I am enjoying my lovely house :-)
Andre · 20 July 2025
Agent replied · 20 March 2026
Hi Andre, thank you so much for your kind words! We hope you are settling into your new home nicely! 🙂 thanks, Emily …
★★★★★ 5/5
GoogleI recently let my property, this was negotiated and completed in the safe hands of Emily and while she was away Zoe . They were both helpful,approachable and professional . Letting is not a problem when you have agents helping you along the way like at Reeds Rains.
Jane · 16 July 2025
Agent replied · 20 March 2026
Hi Jane, thank you very much for your kind words about our team, it is a pleasure working with yourself! 🙂thanks, Emily …
★★★★★ 5/5
GoogleWe recently used Holmes Chapel Reeds Rains agents for our house sale. I would highly recommend Daisy and Elly at this office they are friendly, very helpful, professional and they both went above and beyond chasing solicitors and estate agents to ensure the sale was as stress free as possible. They were both excellent at keeping my stress levels in check at times of frustration. On a personal note thank you both very much for all your help and I wish you both all the best for the future.
Linda · 22 August 2023
Agent replied · 19 January 2024
Hi Linda, thank you for your kind words. It's been a pleasure dealing with you and wish you the very best in your new home!
Eleanor Roberts
Branch Manager
★★★★★ 5/5
GoogleI had an excellent experience with Charlotte throughout my property purchase. She was professional, friendly and consistently helpful, keeping communication clear and helping the process move forward smoothly from the initial viewing through to completion. She was always approachable, quick to respond and happy to assist with any queries or arrangements. Her support made the whole experience much easier, and I would happily recommend her
Rida · 1 August 2026
★★★★★ 5/5
GoogleIn this day and age there are very few people out there that have honesty, integrity and work ethic in abundance. Anthony, Tim and the gang, have been spectacular. Selling a house as I'm sure you're aware is stressful. The solicitors up and down the chain didn't make things easy. There was a lack of communication that caused frustration throughout the process. The whole team, but specifically Anthony went above and beyond repeatedly. I don't say this lightly! I don't think we would have got things over the line without Anthony and Tim's hard work. All the other staff, Oliver, Amy, Talullah were always kind, polite and courteous.
If you're looking to make a stressful process, easier and more manageable there really is no other place to go than Reeds Rains, Holmes Chapel.
Steve · 22 August 2022
Agent replied · 19 January 2024
Morning,
I would like to thank you for taking the time to provide us with such fantastic feedback. We don't stop when the house goes under offer and we enjoyed working with you throughout the process. Best of luck in your new home and we look forward to maybe working with you again some time in the future!
★★★★★ 5/5
GoogleThe team at Reeds Rains Holmes Chapel, have been outstanding, extremely professional and supportive, and HIGHLY recommended! We agreed a strategy with Tim and from the outset it worked perfectly. Anthony and his team visited our house to make sure that they were able to provide the best possible detailed information to prospective buyers, which increased the viewings significantly. What makes them stand out in the world of estate agents is the ongoing communication, which again was very much appreciated. A truly excellent experience of selling our house, thanks you Tim and the team, and keep up the great work you are doing. Kevin and Jane
Kevin · 20 March 2022
Agent replied · 21 June 2024
Hi Kevin and Jane.
It was an absolute pleasure working with you both. I am glad that were happy with our service and everyone in the office wishes you the absolute best of luck moving forward. I do hope our paths cross again in the future.
Kind Regards
Tim
★★★★★ 5/5
GoogleI have always been shy when it comes to writing reviews, though rely on them heavily when making my own choices for products/services. The reason why I have chosen Reeds Rains as my first ever online review is because I have been absolutely delighted by the service provided when selling my property. The branch manager, Tim Crichton, created and executed a successful, robust sales strategy. He works professionally, and efficiently, though the absolute standout was the communication throughout the entire engagement/sales process. Being a busy working mum of three during very challenging times, Tim went over and above, reaching out to collaborate and jointly agree next steps and following them up, all outside of his normal working hours to accommodate my husband and I. He has a great support team around him, so kudos to the entire Holmes Chapel branch!
Ruby · 20 March 2022
Agent replied · 21 June 2024
Thank you for the lovely comments. Selling a house is never simple so we try our best to make the process as easy as we can and it is great to read your thoughts on our services.
★★★★★ 5/5
GoogleWords cannot do justice to the overwhelming professionalism, customer service and support provided by Tim and his team through a tumultuous sale. This estate agents went above and beyond on numerous occasions, keeping me appraised of any and all developments and their associated actions throughout the entirety of the purchase.
My house sale fell through due to fault of the initial buyer and the proactiveness of Tim and his sales team meant that it was re-advertised and resold within a week; with their drive to deliver resulting in completion within 7 weeks thereafter.
I can only recommend you try Tim and his team at Reeds Rains in Holmes Chapel to understand the outstanding level of service they offer. They are open, honest, proactive and innovative in their approach, and they always deliver for their customer (something that I have first hand experience of lack of delivery from their competitors in the village). Simply fantastic team there!
Andrew · 20 March 2022
Agent replied · 19 January 2024
👍 😁 What a lovely message. It was certainly an interest one from my point of view! I would like to thank you for your assistance, to congratulation you on the birth of your beautiful daughter and to wish you the best of luck in your new home. 🏡 …
★★★★★ 2/5
GoogleLetting agents are time wasters here. Spoke to Emily and was shown a property just to be ghosted afterwards and never heard from them again until the property was let to someone else despite chasing and saying that I want it. Very unprofessional bunch
J · 1 September 2024
Agent replied · 25 August 2024
Hi JJ
Thank you for your comments.
Unfortunately, as you have not provided your full name, we are unable to look into this further and advise.
We would of course want to resolve this issue for you, so if you could please contact the branch at your earliest convenience, we would be more than happy to chat!
Thanks
Emily
Reeds Rains
★★★★★ 5/5
GoogleI cannot thank reeds rains estate agent and lettings enough absolutely professional absolutely fabulous nothing was too much trouble Shannon who dealt with me Has been absolutely amazing along with other staff Highly recommend made everything so simple if I could give six stars I would
Paul · 20 January 2026
Agent replied · 20 March 2026
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had a great experience. Reeds Rains, Holmes Chapel.
★★★★★ 5/5
GoogleHad a viewing with the lovely Charlotte and was the best viewing I’ve ever experienced. She was very knowledgable with the property in question and gave me the time and space for me and my family to have a good look around the house. All estate agents should be like Charlotte!!
Kieran · 20 November 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback! We're thrilled that you had a great experience with us. Reeds Rains, Holmes Chapel.
★★★★★ 5/5
GoogleWrite from the start of the marketing of my father's house, I knew that myself and Antony were on the the same wavelength. Antony gave us 200%everything. Everything went well considering the time of the year. I am very pleased with the outcome
Philip · 20 March 2024
Agent replied · 19 January 2024
Hi Philip, thank you for your positive review! It has been a pleasure working with you and best of luck for the future.
Eleanor Roberts
Branch Manager
★★★★★ 5/5
GoogleCharlotte of Reeds Rains in Holmes Chapel have been most helpful with the sale of our house. We are most grateful! Thank you!!
Deborah · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words about Charlotte and our Holmes Chapel team. I'm really glad that we could make the process smooth and stress free for you. Reeds Rains, Holmes Chapel.
★★★★★ 5/5
GoogleI can’t commend Reeds Rains of Holmes Chapel highly enough. Daisy went the extra mile for us more than once, making the whole process as pain-free as possible at what was a difficult time for my family and I. Communication was superb and everything was done efficiently and with the minimum of fuss. Highly recommended!!
Bakerfield · 31 March 2023
Agent replied · 19 January 2024
Thanks very much for your kind review! It has been a pleasure dealing with you both and we wish you the best of luck for the future.
Eleanor Roberts
Branch Manager
★★★★★ 5/5
GoogleBoth Tallulah and Oliver gave a friendly very professional service. Exceptional customer service from Tallulah who went above and beyond her role as lettings manager. Oliver and Tallulah were both very helpful and prompt throughout the whole process of letting my property.with excellent communication skills.. Would highly recommend Reeds Rains and their staff for both selling or letting a property.
Karen · 22 August 2022
Agent replied · 19 January 2024
It's been an absolute pleasure working with you Karen. Thank you for your kind words! 😄 …
★★★★★ 5/5
GooglePaul is an outstanding Manager and has the Holmes Chapel office working to an exceptional standard. He handled the sale process of my property brilliantly. Highly recommend.
Z · 1 September 2024
Agent replied · 20 March 2026
Thank you for the kind words
★★★★★ 5/5
GoogleTallulah and the team at the Holmes Chapel branch was excellent when dealing with our property. She was very organised and kept us up to date with progress every step of the way. This isn’t the first time I have used Reeds Rains Holmes chapel and it certainly won’t be the last!
Couldn’t recommend them enough!
Luke · 22 August 2022
Agent replied · 19 January 2024
Thank you for your kind words Luke, it's been an absolute pleasure and we look forward to working with you again in the future! 😊 …
★★★★★ 5/5
GoogleMichelle Ireland is an absolute asset to Reeds Rain, i just want to thank her for always sorting things for us.. Its really important as a customer to know we can rely on our agents and michelle always steps up for us and goes above and beyond to ensure everyone is happy. Thanks Michelle. Your a star
Sam · 20 March 2022
Agent replied · 19 January 2024
Hi Sam,
Thank you for the lovely feedback, we will make sure all your comments are passed onto Michelle who will be super happy to hear this! 😁 …
★★★★★ 5/5
GoogleWe were very impressed with Reeds Rains when we bought our property in Holmes Chapel. Anthony went above and beyond to help the purchase go through in complicated circumstances. The communication was brilliant throughout and we would highly recommend using this branch.
Caz · 20 March 2023
Agent replied · 19 January 2024
Thank you for your kind message. It was a pleasure to deal with you both and we hope you have many happy years in your new home. We look forward to seeing you around the Village in the future.
Kind Regards
Anthony
★★★★★ 5/5
GoogleThe Holmes Chapel branch of Reeds Rains have provided me a consistent fantastic service. Everything is dealt with in an efficient and professional manner. Would not hesitate in recommending them to either landlords or prospective tenants. Notably Tallulah and Oliver were very helpful.
Joe · 19 January 2023
Agent replied · 19 January 2024
Thanks for your review and kind words Joe. It has been an absolute pleasure to work with you and look forward to helping with your future investments!
★★★★★ 5/5
GoogleElly and Daisy were excellent in helping and guiding my thoughts and ideas for my new property.
With their enthusiasm I will look forward to working with them on the sale and purchase of any future property.
Paul · 20 March 2023
Agent replied · 19 January 2024
Thanks for your review Paul! It's been great working with you and look forward to working with you in the future.
Eleanor Roberts
Branch Manager
★★★★★ 5/5
GoogleFriendly, professional service from the Holmes Chapel branch. From start to finish Oliver and Tim made the process seamless and went above and beyond to accommodate certain time scales. Communication on point and documents sent out on time …
Samantha · 22 August 2022
Agent replied · 21 June 2024
Hi Samantha,
Thank you for the positive words, it was a pleasure to arrange the tenancy with you and we look forward to seeing you around the Village.
★★★★★ 5/5
GoogleThe Holmes Chapel branch of Reeds Rains have provided me a consistent fantastic service. Everything is dealt with in an efficient and professional manner. Would not hesitate in recommending them to either landlords or prospective tenants. Notably Tallulah and Oliver were very helpful.
Joe · 12 February 2022
Agent replied · 12 February 2024
Thanks for your review and kind words Joe. It has been an absolute pleasure to work with you and look forward to helping with your future investments!
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