5/5
GoogleThanks to Steph, Sarah, Abby and everyone in the Holmes Chapel office who were always prepared to go the extra mile during the sale of property. Cheers!"
Trusted Agent profile · Holmes Chapel
Gascoigne Halman Holmes Chapel reviews
★★★★★
191 reviews across 2 platforms
14 The Square, Holmes Chapel, CW4 7AB
Gascoigne Halman's office in Holmes Chapel, at 14 The Square, is rated 4.0 out of 5 across 191 reviews on two platforms, including 74 Google reviews rated 4.9.
Reviews
Every review we hold for the Holmes Chapel office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
GoogleWe recently purchased a home through Gascoigne Halman is Holmes Chapel and we couldn’t recommend them enough! Everyone we dealt with was lovely. Steph managed the purchase for us and was incredible!! Nothing was too much for her and she continuously went above and beyond for us. She’s a superstar!
5/5
GoogleExcellent help finding us a home in Cheshire. They worked hard to keep the process moving until completion. Also patiently explained the English legal system as we had moved from Scotland! I would use this estate agents again.
5/5
GoogleDear Steph Pauline and I would like to thank you, Abby and Sarah for your professionalism, advice and initiative in making the sale of our house possible. Learning that we were in the middle of a chain of six properties, we experienced some frustration with other agents and their solicitors as well as the possibility that the chain could break at any time. If it had not been for you, Steph taking the initiative to pull all the solicitors together in order to seek an exchange of contract and a removal date we may still be waiting to move. We’d like to pay you a debt of gratitude for making our house move possible and would recommend you and your team at Gascoigne Halman over any other agent, especially any electronic agent. Philip & Pauline
5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
5/5
GoogleI can not recommend the Holmes Chapel Branch of Gascoigne Halman highly enough. The team have been friendly, approachable and most importantly proactive in the sale of my Mum’s property. Nothing was too much trouble. The manager Steph, drove the sale forward once an offer had been made keeping everyone informed and solving any issues that arose. An excellent job from the initial valuation right through to completion!
5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
GoogleReally easy experience with Gascoigne Halman Had a smooth and hassle-free experience, everything was straightforward from start to finish. Massively recommend!
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
5/5
GoogleWe recently purchased a property marketed by Gascoigne Halman. Abby did a great job showing us around the property, no pressure, just honest and helpful. The manager, Steph, is just a true professional who takes a great pride in her job and who knows how to keep the process moving. Nothing was too much trouble for her and she drove the process forward but in a very empathetic way. Nothing but praise. Well done and thank you. Highly recommend this branch, a cut above.PositiveResponsiveness, Professionalism
4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
5/5
GoogleWhat an amazing team of women. These ladies are the only people I would ever sell my house with. I had a tricky purchase in a challenging chain and they made it happen. Thank you ☺️
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
5/5
GoogleThe help and support was superb, from start to finish, and we would highly recommend them, they are brilliant
5/5
GoogleWe had first class service from start to finish with the sale of our property. The local knowledge and the determination to drive completion was first class. Thanks to the whole team!
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