Anwyl Homes Holmes Chapel reviews

★★★★★ 5/5

Trustpilot

Compliments & thanks

We wanted to acknowledge & compliment the skill & effort of Richard, Customer Service Technician from Anwyl Homes. After waiting for sometime Richard took time to sand/prep & paint our staircase & hall woodwork to the highest standard, we are truly delighted with the final finish.Also compliments to Sophie in the Anwyl after-sales care team, who is so responsive & ensures snags are addressed & resolved in a timely & diligent manner. Thank you both we greatly appreciate your care. Mike & Tracy

Tracy · 16 October 2024

★★★★★ 5/5

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Lee was amazing he fixed extra faults…

Lee was amazing he fixed extra faults he found in the house! Very friendly and helpful! 10/10 give the man a raise and a massive Christmas bonus!

Jack · 19 December 2025

★★★★★ 5/5

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snagging work

Joe Tuano has been very helpful in the whole process of snagging work. He was contactable by private number when required. Helen, Lauren and Sarah in the office were also helpful. Helen did a great job in the initial stages so we could make our mind. Thank you All

Sohail · 27 November 2023

★★★★★ 4/5

Trustpilot

Thank you!

I would like to say a big thank you to Ken and David in Sales, and Ben and his team on building our beautiful new home in Llay, Wrexham. You are all a credit to the company. We was kept informed from beginning to end. All the team was on hand for support and advice, and anything that needed rectifying. I would definitely recommend buying an Anwyl home. 😁

Julie · 22 December 2021

★★★★★ 5/5

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Peter Giddins

Peter is great, had a couple problems with our doors and he fixed it perfectly. Lovely and friendly attitude throughout. Also helped us with our problems with the extractor hood and gave us great advice. Thank you so much!

Emily · 12 June 2024

★★★★★ 5/5

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A huge thank you to Chris Appleton & Michelle Pennington

A huge thank you to Chris Appleton who did an amazing job of tidying up our window sills….they look amazing now and such a helpful, friendly guy! And also to Michelle in Customer Care who manages to make you feel like nothing is too much trouble, thank you both! Michaela & Andy at plot 351 Croes Atti x

Michaela · 3 March 2023

★★★★★ 5/5

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Mastic and door fitted

Great and friendly Peter was very good at his work and would listen, help, and sort out all work needed in a professional and honest way. Thanks for a great job once again.

Steven · 12 September 2024

★★★★★ 5/5

Trustpilot

Great experience with customer care

We’ve been very impressed with the standard of customer care from Anwyl. Michele always responds to emails within the window stated and has been fantastic in organising any necessary work. Thank you also to Lee for the 2 appointments he attended to rectify the painting on our front door. He arrived with all the kit and materials to do a thorough job. We saw him take great care with finishing to a high standard and are really pleased with the work.

Lauren · 26 September 2024

★★★★★ 5/5

Trustpilot

Chris Appleton

Chris Appleton, the technician who came to sort out some tiling for me today, was a rare bright light, shining even brighter amongst the usual dullards that Anwyl employ. Chris did his work with care and attention to detail. The rest of the organisation could learn much from him. Thanks Chris.

Keith · 12 September 2023

★★★★★ 5/5

Trustpilot

Highly recommended

Chris was friendly and professional in his work. Punctual and helpful. He spent time explaining things and was very efficient in completing the work. Went above and beyond and I'd he happy to recommend him.

Suzanne · 23 September 2025

★★★★★ 5/5

Trustpilot

Queens Meadow

We moved in to the Queens Meadow estate, Shavington, in June 24. Our experience with Anwyl has been exceptional throughout the entire process and we have absolutely made the right choice of developer. I have a good friend in the building trade, who told me which developers to go with and who to avoid. We are so glad he recommended Anwyl as one of the good ones.After sales has been above my expectations. The few snags we have had have been fixed within a couple of days of reporting them. Neil (Site Manager) and Sam have dealt with them timely and professionally and we cant thank them enough

Paul · 23 September 2024

★★★★★ 5/5

Trustpilot

Garden access gate repair.

Minor, nuisance, issue with our side access gate. Thanks to Customer Services, Michele for arranging a visit by Technician Josh Hough. Josh had the realignment sorted in a few minutes and replaced a broken closing batten to finish the job off properly. 5 star customer service from the Anwyl team. Thanks again Josh and Michele.

David · 18 May 2023

★★★★★ 5/5

Trustpilot

New Anwyl property

We bought an Anwyl property in July 2024 in Winnington and all staff have been absolutely fantastic, very professional and courteous too.Our first contact was with Marie and Kelly who couldn't have been more helpful acting in a friendly and professional manner from start to finish.Once we moved in to the property we dealt with the on-site managers Keith, Andy and Scot who have also been incredibly helpful, courteous and very professional. We had a few very minor snags (to be expected with a new property) and the on-site managers very quickly rectified these minor problems with an extremely high degree of professionalism and efficiency and very importantly, to our personal satisfaction.We have absolutely no issues in highly recommending Anwyl to anyone who is looking to buy a new property in the Northwich area.

Michael · 17 September 2024

★★★★★ 5/5

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We have recently exchanged on a plot at…

We have recently exchanged on a plot at The Oaks at Rossbank in Ellesmere Port. We have dealt with Carol since the beginning. She is warm, friendly and very knowledgeable. We are only at foundation level and have a long way to go but feel we are in safe hands with Carol for the rest of our new build journey. Helen and Mike

Helen · 24 July 2022

★★★★★ 5/5

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The whole process of buying our Anwyl…

The whole process of buying our Anwyl home was really stress free. Kerry was very patient and helpful, Ian has also been very helpful in getting us settled into our home. Would recommend over and over again.

Ibiye · 23 June 2024

★★★★★ 5/5

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Crossfields Thanks to Ian and his team who went…

Thanks to Ian and his team who went above and beyond service expectations. Everyone that I dealt with was helpful, kind and courteous. Thanks to everyone who helped me settle into my new home.

AP · 12 August 2024

★★★★★ 5/5

Trustpilot

Richard Nelson customer service technician.

We recently had Richard from Anwly homes to come sort a mould issue in my kitchen, I am very happy and satisfied with the job he completed.Would highly recommend Richard.

Nikita · 15 October 2024

★★★★★ 5/5

Trustpilot

Ian and Ian senior have both allowed me…

Ian and Ian senior have both allowed me to have a great experiencing in buying myFirst home. Moving in to a house that has no major issues and any issues I did encounter were corrected within a week of myself raising them. The team are very approachable and efficient in the work that they do. Ian senior and Ian have gone above and beyond to maintain the positive experience that I have had in buying my first home. Can’t thank them both enough

Megan · 13 September 2024

★★★★★ 5/5

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Very jolly and nothing was too much for…

Very jolly and nothing was too much for him

Penelope · 21 August 2026

★★★★★ 5/5

Trustpilot

Fantastic service from Anwyl Homes

From start to finish the whole team from Anwyl Homes at Winnington Place have been brilliant. From the ladies in the sales office, Kelly & Marie helped us through the buying process explaining or the legalities to help with choosing fixtures and finishes to our new home to the after sales team who have been excellent. With a nothing too much trouble attitude, Keith has helped us settle into our new home with friendly, helpful advice and support. The few minor issues we did have were dealt with promptly with the team going over and beyond to meet our expectations.

Mr · 11 September 2024

★★★★★ 1/5

Trustpilot

Anwyl Estate Llay

Anwyl Estate: A Tale of Unfulfilled PromisesInitial Impressions• We moved into the Anwyl estate in 2023 and up until we moved in and all the houses were complete service was good and things seemed new and fresh as you would expect when you commit to a new build.Deteriorating Conditions• However then people moved in and the final elements have seemed to be neglected.• The road surfaces incomplete, drive ways and pathways incomplete.• Areas not maintained to any sort of standard by the maintaince company.Unkept Commitments• You say things will be done by a date which moves and it's not evident that anwyl are even working in the site the last 3/4 months.

Darren · 11 September 2024

★★★★★ 5/5

Trustpilot

Great Customer service

Was having an issue for a while with the Dishwasher at my Anwyl home which Tony Murray sorted efficiently in a couple of hours. He has a good eye for detail and shared practical recommendations to sort the issue.

Aneesh · 3 September 2026

★★★★★ 5/5

Trustpilot

Lee was very friendly and professional…

Lee was very friendly and professional on arrival, he explained that the issue was and how he was going to rectify it before he began working. Very satisfied with his work. He also noticed our front door had dropped and adjusted accordingly. He went the extra mile.

Jess · 24 November 2023

★★★★★ 5/5

Trustpilot

Chris turned up on time and was very…

Chris turned up on time and was very pleasant and professional

Ann · 7 August 2026