Connells Lettings Hitchin reviews

★★★★★ 5/5

Google

Big thank you to paul -Georgia and Rosie for going above and beyond during our recent property sale in hitchin In Particular Would like thank Rosie for her professional and caring manner she was outstanding keeping us updated at all times she a great asset to the company what she does in every way you made our move so easy thankyou again Rosie and the rest of the team Kevin & tanina cullen

Tanian · 16 December 2025

★★★★★ 5/5

Google

I’ve had a really positive experience with Connells in Hitchin. The team were professional, responsive, and supportive throughout the process, helping to keep everything moving and answering questions clearly along the way. A special mention to Paul, who was consistently helpful, communicative, and proactive, which made the whole experience feel far less stressful. Thank you to the whole team for their hard work and support.

Delia · 16 February 2026

★★★★★ 5/5

Google

Many thanks to Paul and the team for very professional service. Our house was sold within 10 days. Excellent support throughout the process.

Steve · 16 March 2026

★★★★★ 5/5

Google

Rosie at Connells in Hitchin was amazing every step of the way. She was always quick to reply and always eager to help wherever possible!

Robert · 16 February 2026

★★★★★ 5/5

Google

I recently used Connells in Hitchin to let out my refurbished 3 bedroom 2 bathroom terraced house in Trevor Rd, Hitchin. The Lettings Manager, Douglas Moore helped me from beginning to end, he was excellent and is very professional too. Although the house was originally advertised at £1700 per month, within days we had good quality tenants competing with each other for the house, which eventually went for £1900 per month and the rent is paid 12 months in advance! I cannot thank Douglas and his team for the brilliant all round job they have done for me. Okkes Ulgur

Okkes · 15 November 2023

★★★★★ 5/5

Google

My partner & I have had a wonderful experience with the Connells lettings team - Doug went above and beyond to help us with our slightly tricky rental search (thanks to my dog) & helped us find the perfect pet friendly flat for us. Once our …

Emily · 16 April 2025

★★★★★ 5/5

Google

Working with Georgia was an absolute delight. We saw a lot of homes with her and she really took the time to learn everything she could about what we were looking for. When she learned of an appropriate house for us she made the process …

Ben · 16 April 2025

★★★★★ 5/5

Google

Recently bought a property with Connells. Georgia was fantastic right the way through from the showing to details regarding the purchase. She kept me updated and even chased up solicitors and vendors when we needed to speed things up!

Nikita · 28 June 2025

★★★★★ 5/5

Google

Great experience with both the sales and mortgage team. Rosie was full of energy and keen to show me the property on a Saturday and then again at short notice into the evening the following week. She also arranged my survey with my chosen …

PollyPocket · 16 April 2025

★★★★★ 5/5

Google

I had a really positive experience with Connells in Hitchin. As a branch, they were very welcoming. Krystian was extremely prompt in replying to my queries and reliable throughout the whole process. I appreciated Krystian and Douglas’ great customer service as it really made the whole process much easier and stress-free. I would 100% go through Connells again.

Kate · 13 February 2024

★★★★★ 5/5

Google

We had the pleasure of working with Sonia Moore as our mortgage advisor. I went into the house hunting process not really knowing much about mortgages but Sonia was able to break things down and explain them clearly. Her communication was fantastic throughout the process. I would highly recommend her! She gave great advice.

Priya · 16 April 2024

★★★★★ 5/5

Google

I had a fantastic experience renting a flat with Krystian, an estate agent at Connells. His professionalism and expertise made the process seamless. Krystian's dedication, coupled with Connells' reputable service, ensured a positive and stress-free experience. I highly recommend Krystian and Connells for their excellent assistance in finding the right property.

Dr · 15 December 2023

★★★★★ 5/5

Google

Georgia was extremely helpful in progressing the sale, she answered questions promptly and spent time after the purchase making sure everything was ok, she was great!

Vanya · 13 January 2025

★★★★★ 5/5

Google

Georgia was extremely helpful in progressing the sale, she answered questions promptly and spent time after the purchase making sure everything was ok, she was great!

Vanya · 11 December 2024

★★★★★ 5/5

Google

We cannot recommend the team at Connells enough! We were very impressed with the whole team from start to finish. We found them to be professional, friendly and driven to help us achieve our sale. Paul and Elise managed the viewings and stayed in constant contact liaising with all parties.While Jonathon went above and beyond keeping the chain intact and enabling us to exchange when our solicitor was being, shall we say un cooperative! We are very thankful we picked Connells as I am not sure we would have moved without them!

Emma · 14 June 2023

★★★★★ 5/5

Google

Rosie was fantastic from the start! Knowledgeable about the property being viewed, answered all the questions I had, was super responsive, and kept up her high-energy throughout. Great experience from start to finish and would not hesitate using Connells in the future.

Carl · 17 September 2023

★★★★★ 5/5

Google

I would like to thank all of the Connells team at Hitchin for all there hard work and friendly service in selling my parents house which for me was a traumatic time as i had just lost my mum,from the day of valuation all the way through to completion they were giving me guidance as it was all new to me I especially would like to say a big thank you to Paul who was always there to put me at my ease when there was any questions,of which i am truly grateful and thankful for. kind regards Lesley Baker

Lesley · 14 June 2022

★★★★★ 2/5

Google

Three encounters: First one with the mortgage adviser, where was offered unbelievably unreal low rates for B2L, and ended up with mistakes as offers were for residential. The second. I have given an offer, none got back to me with a refusal via email. They just gave us a call and said - vendor not interested. I have given another offer of 7500 up, no reply/no emails/nothing. Only got an email offering services from their mortgage advisor and call saying that the offer should be in the range I have given. Disappointed. The appointment was one week after the request, another 7 days gone nowhere. I started to look for another property. Third issue: the description of the property is not the same to what the property actually was: Check for the actual SQM, compared to EPC, allocated parking space and other things that were in description disappearing or something new is added. On request - no reply. In general, it is a very unprofessional approach...the worst experience in connection to buying properties I actually had... Now, when I see good apartments and they offer them, I just hide it on a web, as it is more like time wasting then moving anywhere...

Maksim · 18 August 2023

★★★★★ 5/5

Google

Paul came round to value my property and was very friendly and efficient, he gave me a fair and achievable guide price. He went through the whole process and advised that Connells would deal with everything I needed going forward. Any viewings were confirmed via email and text and I had access to Connels online portal. I was away from my property during the sale period for a fair part and it was great having Connells escort potential buyers and anyone else that needed access to my property. I had seriously considered a do it yourself online estate agent, but so pleased I went with Connells, as would not have been able to have progressed my sale without Connells help. Thanks

Neil · 18 August 2023

★★★★★ 5/5

Google

Despite not being our estate agent (they were working on behalf of the vendor) we found the service provided by Connells (Georgia, Paul, Rosie) to be highly professional and going above and beyond throughout the purchase. If we move in the future I would have no hesitation in using them.

Ian · 15 January 2025

★★★★★ 5/5

Google

Emily has worked really hard to help my property sell! We were struggling to sell our property for a while but she managed to come through with the perfect buyers, and stayed very supportive until completion- and even still after things have been done. She has been a lovely girl to work with and made the process very enjoyable. Thank you Emily!

Raj · 14 June 2023

★★★★★ 5/5

Google

Excellent service from Hitchin Connells. They have a very professional team in the office, every time I had any questions they were always answered that day without question. I can’t speak highly enough of the manager Paul. He made the …

Oliver · 16 April 2025

★★★★★ 5/5

Google

Excellent service from Hitchin Connells, Rosie provided an outstanding service and extremely helpful in progressing the sale. Rosie spent time after the purchase making sure everything was ok. The team were great also including Paul & Harrison who were always on call to help. Much appreciated. Thanks

Toby · 26 January 2025

★★★★★ 1/5

Google

Simply dreadful. 8 months of ‘buying a flat’ wasted with this unprofessional, arrogant sales team led by their truly awful sales manager Paul. Good luck if you are buying from these clowns - lack of communication, lies, woeful incompetence. …

Daughter · 16 April 2025