Seymours Estate Agents Hindhead reviews

★★★★★ 5/5

Trustpilot

Excellent, Professional Service

I bought and sold my property in Guildford from Seymour's, with a 20 year gap in between! They gave me a realistic valuation and I subsequently accepted a fair offer. The management and staff were great; I received a weekly update and they acted with urgency on my queries and instructions. The office is in a convenient location in the centre of Guildford. Highly recommended.

Matthew · 22 March 2024

★★★★★ 1/5

Trustpilot

Wideboys and badly organized…

I found Seymours to be badly organized with endless mistakes, information lost, billing mistakes and staff with a bad attitude etc but worst of all is that I came to feel the people I was dealing with there were completely dishonest and fitted the untrustworthy "Estate Agent" stereotype exactly. Once you have been overcharged, misled, lied to then fobbed off by a wide boy "Director" who lies through his teeth and has a smart-alec answer for everything you come to realize what you are dealing with and that you have made a very serious mistake putting your trust in these people. It is a horrible realization. Wouldn't ever deal with these people again.

Pat · 4 March 2023

★★★★★ 5/5

Trustpilot

I had no idea Estate Agents did so…

I had no idea Estate Agents did so much!We have just completed the sale of our property through Seymours in Knaphill and were very pleased with the excellent service they offered throughout the process.We honestly had no idea how much agents have to do to keep the chain together. They were the communication hub between us and our buyers and the buyers solicitor and everyone we dealt with was efficient and helpful and kept their eye on the exchange and completion dates the whole time.Thank you Seymours. We highly recommend!

Annie · 22 February 2023

★★★★★ 5/5

Trustpilot

Great and strong understanding of the brief of our sales

When I first was looking for an estate agent, I called on 3 different companies. Seymours estate agents stood out straight away.First , the staff are so professional but they will also tell you things as they are.Second , their knowledge of the property market is second to none.Third, the marketing for the house was of a high quality and the photographer who came was reassuring and knew how to guide us , how to show the different rooms to their best appeal, he was patient and showing us the different pictures as he was taking them.Fourth , the premises of their offices are so reassuring , inviting, clean and they have a feel of slight luxury witch to me was reassuringOliver was the only one out of the 3 companies who understood the brief , the stressfulness of the situation.All the way through out the process , they were in contact with me, encouraging me , reassuring me, and even at the end of the process went out of their way , and the extra miles to conclude the sale. I definitely recommend them 200%

Nathalie · 21 February 2023

★★★★★ 5/5

Google

James was great throughout our recent house purchase in Beacon Hill. Highly recommended.

R · 27 May 2024

★★★★★ 5/5

Trustpilot

Seymours Estate Agent

Seymours have above and beyond. The entire sales process to date has been excellent. From initial visit to accepting an offer we have been delighted with the professional and diligent actions of all members of the team that we have encountered.The brochure detailing our property was great and we had a series of viewings a soon as we went to market. We would thoroughly recommend Seymours.

Fred · 9 February 2024

★★★★★ 5/5

Trustpilot

Successful sale

I bought my house through Seymours and chose them when I came to sell it. I like the staff and although it took a while to get an offer I think it was due to unfortunate circumstances, i.e. 3 other people decided to sell their houses after mine went on the market.

KMP · 15 October 2024

★★★★★ 5/5

Trustpilot

Stress free, yes, really

From a quite confusing beginning the end result of my buying a property is solely due to the help and diligence of the crew at Seymours, from salesman, mortgage broker and now customer care manager they have made what is reputably one of the most stressful things one can do to actually a very stress free experience, and for that I am eternally grateful

Toby · 8 March 2024

★★★★★ 5/5

Trustpilot

Tom has been great!!!

Tom has been great! Professional and super efficient! It’s been an absolute pleasure! I would recommend Seymours everyday of the week and twice on Sundays!

Liezel · 1 August 2023

★★★★★ 1/5

Trustpilot

Mislead me about a property, then mislead me about exiting the tenancy.

An agent with the Guildford branch mislead me about the accessibility of an apartment, telling me that the clearly visible lift in the stairwell should be working by the time I moved in. I found out two weeks into the tenancy that there were never any plans to fix it whatsoever. I contacted them immediately about the mistake and said I wanted to have the contract cancelled, and they ignored me for a full month. After one month and a follow-up email, they said they would allow an early termination but would force me to pay the landlord's fees in relisting the apartment + rent for the month I spent waiting on them. I said this was unacceptable, and they came back several weeks later saying they would sign a surrender agreement on my chosen date, now requiring me to pay 2 months of rent, only to walk that offer back a few days later and try to add a confidentiality clause preventing me from ever mentioning that this had happened. I said I wasn't comfortable doing that (and you have to wonder how many people have been bullied out of speaking publicly about experiences like this one), but gave them a date on which I would be vacating the property regardless of outcome - since I had already planned to move into a new apartment on that date, given their earlier communication.They booked a checkout process, tried to book a viewing, then cancelled their own checkout process and are now claiming I would only be refunded any rent paid up to the date the landlord agrees to sign the surrender agreement, which is likely to be at minimum 3 months of rent for the privilege of being stuck in an inaccessible apartment and waiting for them to respond to my emails.The PR team who monitor feedback on this website respond pretty quickly to poor reviews, but the agents who deal with your issues will not. Consistently terrible organisation, improperly trained staff, and no respect for their tenants. Renting from Seymours was an extremely expensive mistake.

Daniel · 27 November 2024

★★★★★ 5/5

Trustpilot

Ben sold our house within days and was…

Ben sold our house within days and was exceptional at communicating with us. Also had a great, efficient experience with Brett and Maxine working towards exchange and completion.

Kimberly · 28 July 2025

★★★★★ 5/5

Trustpilot

Charity Holden was very helpful and…

Charity Holden was very helpful and professional and gave excellent advice. We received an offer within 2 days of the property going on the market and completion within 3 months

Mr · 13 December 2024

★★★★★ 5/5

Trustpilot

Great Estate Agents

Great Estate Agents. Highly recommend. Special thanks to Chris and the team for all their hard work, professionalism, invaluable help and good humour in getting our house purchase over the line. Cary and David

JD · 19 August 2022

★★★★★ 5/5

Trustpilot

The team at Seymours in Horsell are extremely professional

The team at Seymours in Horsell are very professional and provided excellent service from start to finish when selling a house. It was a probate sale and was not straightforward but the team provided excellent advice throughout and were very good at keeping us updated at every stage of the sales process.

Gordon · 11 September 2024

★★★★★ 5/5

Trustpilot

Adele from start to finish has been a…

Adele from start to finish has been a pleasure to work with. Adele kept me updated and always got back to me which to myself is very important.

Grant · 21 March 2023

★★★★★ 5/5

Google

I had a great experience throughout the sale of our property. The team were professional, kept in touch regularly and made the process as easy as possible. …

Anita · 16 July 2025

★★★★★ 4/5

Trustpilot

Friendly and informed staff

We have been kept informed about viewings and we feel Seymours were positive about our house. The valuation was a bit too high initially but we thought it would help with negotiation. However, we eventually decided to drop the price dramatically and we started to get some more offers. They could be a bit better with more regular feedback.

Deborah · 12 April 2024

★★★★★ 1/5

Trustpilot

If I could give them zero I would!

If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times

Charlotte · 31 August 2022

★★★★★ 5/5

Trustpilot

Admirable estate agent.

Seymour’s are proving to be an admirable estate agent. At all times they have proved to be honest, open and trustworthy. They have taken our problems and limitations on board in our quest to move to a much more expensive area housing-wise, offering plenty of help and sound-advice. Many thanks!

Michael · 10 September 2024

★★★★★ 1/5

Trustpilot

Avoid at All Costs

Avoid at All Costs - Unprofessional and UnreliableI had an incredibly disappointing experience with Seymour’s in Walton on themes. After booking a house viewing with their agent, I arrived at the property only to find out that the agent had not even confirmed the appointment. When I called the agency to clarify, they initially tried to claim that I had never contacted them, which was absolutely untrue. Eventually, they admitted that there was already an offer on the house, making my trip completely pointless. This level of disorganisation and dishonesty is unacceptable.If this is how they treat potential buyers, I can’t imagine how they conduct the rest of their business. Do yourself a favor and steer clear of this agency. They clearly have no respect for their clients or the industry. Don’t waste your time with them!

Marco · 8 October 2024

★★★★★ 1/5

Trustpilot

Was an awful experience from start to…

Was an awful experience from start to finish. I thought the stressful part would be the physical side of moving. But no it was the agents and the solicitor that they recommended. The only agent I can praise is Toby at the knaphill office. He was a delight to deal with.

Rebel · 19 August 2024

★★★★★ 1/5

Trustpilot

Review of Guildford seymours

Review of Guildford seymours - 1/5 absolutely useless incompetent Sales and Letting team. The 1 star goes to whoever the person is who speedily puts up the signs.

Baldeep · 11 April 2026

★★★★★ 1/5

Trustpilot

Utterly ridiculous people

Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.

Andy · 30 April 2022

★★★★★ 1/5

Trustpilot

Unresponsive (Camberley branch)

Have been waiting months for a solution to a serious problem with the front door on our rental. Any contact attempt made is either not responded to or ‘passed on to another member of the team’, from whom we never hear back.

Hannah · 1 December 2025