Trusted Agent profile
★★★★★
55 reviews across 2 platforms
100 Castle Street, Hinckley LE10 1DD
Wright and Wright's Hinckley office at 100 Castle Street is rated 3.3 out of 5 across 55 reviews on two platforms, including 54 Google reviews rated 3.3. Checked 9 October 2026.
Every review we hold for the Hinckley office, from every platform, shown as written. First names only.
1/5
GoogleReally bad customer service. They don't reply to calls, always seem to have an excuse. I am really disappointed because I want to support a local business but this one makes me think a big chain is betterNegativeResponsiveness, Professionalism
No record of you on our system, but this is not a normal response we get.
1/5
GoogleCustomer service is absolutely rubbish. Phoned up about property 1.5 weeks ago. They told that will give me call back but never heard anything from them. And today looking at their website noticed that property is already gone. I definitely won't be dealing with them again. Not happy at all!
Sorry we have no record of this ever happening, and have been awarded Best Agent in Hinckley for 3 of the last 4 years.
5/5
GoogleI am a landlord and have been using the services of Wright &Wright for the best part of 10 years now. They are very good. Very professional. And are a great interface between myself and my tenants. Thanks guys 👍🏻
Thank you Gary.
5/5
GoogleAmazing and so attentive. They manage the property me and my partner are now renting and are always willing to help and very polite
Thanks Emma
1/5
GoogleThey lie in a big way. For any information about them , contact me
Please contact the office to discuss your concerns.
1/5
GoogleHad a number of faults with the house I’m renting called them over 2-3 weeks ago saying there’s a live wasp nest in the attic and stating I have a 1&2 year old in the house and still nothing done. I waited 4 months for them to fix the kitchen lights, The list goes on and on. And don’t even start about trying to contact them.
1/5
GoogleTerrible experience with an agent who could not obtain the correct information regarding a completion date, informed both me and my solicitor that is was due to complete on a specific date. This was incorrect and I incurred a cost of £540.00 extra for storage until the completion happened a week later. I certainly would NOT recommend them to anyone wanting a smooth sale or one without additional anxiety.
1/5
GoogleTerrible experience with an agent who could not obtain the correct information regarding a completion date, informed both me and my solicitor that is was due to complete on a specific date. This was incorrect and I incurred a cost of £540.00 extra for storage until the completion happened a week later. I certainly would NOT recommend them to anyone wanting a smooth sale or one without additional anxiety.
5/5
GoogleVery good local estate agent, knowledgeable, helpful and friendly service, would highly recommend.
Thanks Hollie
1/5
GoogleIn a word 'dishonest'. Realised had blatantly lied when I then corresponded directly with the vendor. Shameful.NegativeProfessionalism
Again no record of this, would be keen to know more. - Owner
5/5
GoogleAbsolutely first class Estate Agents, thankyou 😊 …
Cheers Nick
5/5
GoogleVery good from start to finish. A big shout out for the brilliant Louise.
Thanks Irene
5/5
GoogleGary and his staff have been most supportive, sharing their undoubted experience, for my benefit, with great courtesy.
Thank you Fiona for your kind words, its appreciated and glad we could help.
5/5
GoogleThey are so nice and helpful. The staff is very kind and professional.
Many thanks Audry, its appreciated.
1/5
YellDisgusting
Poor customer service They don't call back when they say.Don't answer calls.
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Dear reviewer, Please advise the reasons for your score, so we may find a way to improve on this.
5/5
GoogleRating only, no written review.
Cheers Tomo
5/5
GoogleGood place
Thank you for your kind rating.
5/5
GoogleRating only, no written review.
Thanks Paul, good to be appreciated.
1/5
GoogleNo property to see.
??? Strange review.
3/5
GoogleRating only, no written review.
Thank you
5/5
GoogleRating only, no written review.
Thanks Kirstin
5/5
GoogleRating only, no written review.
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wright and Wright's Hinckley office has 55 reviews across two platforms: 54 on Google, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Wright and Wright is rated 3.3 out of 5 across all 55 reviews, and 3.3 out of 5 on Google from 54 reviews, checked 9 October 2026.
Wright and Wright, 100 Castle Street, Hinckley LE10 1DD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.