Every review we hold for the Hilperton office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookDavid and Helen have been absolutely superb from the word go. Proactive, helpful, available (within reason) 24 hours a day for our questions. They carefully laid out their plans for our sale and overdelivered by £13,000! They also assisted with all the info we asked for on houses we were looking at to purchase, which was a massive part of why we chose Grayson Florence. They come highly recommended
Peter · 19 February 2022
★★★★★ 5/5
FacebookDavid and his team were helpful and patient, and gave us great advice throughout the whole process of selling our house. I would highly recommend Grayson Florence, without a doubt. Thank you so much!!
Terrie-Marie · 4 January 2017
★★★★★ 5/5
FacebookDavid was brilliant, always going above and beyond and ready to answer any questions we had no matter what the time of day. Very professional and friendly. Would definitely use David again, highly recommended!
Claire · 3 October 2016
★★★★★ 5/5
GoogleGreat helpful team, Grayson Florence provided a very efficient service to me as a buyer. Would recommend!
Jack · 21 November 2023
Agent replied · 26 November 2023
Hi Jack, thank you for taking the time to review us - glad we could help you move :)
★★★★★ 5/5
FacebookI have moved home 3 times now and can honestly say the whole experience working with Grayson Florence, was head and shoulders above all my previous experiences.They adopt a refreshing approach to the whole house moving experience, there was no sense of pressure, no pushy sales techniques just a relaxed and calm process, whilst maintain a reassuringly professional manner in their work with excellent communication at every step of the process.There where 3 main points where I felt they excelled, firstly the initial viewing process was very comfortable the buyer/client was left free to roam the property at their leisure, questions were answered without any bias and if unknown the seller was contacted, and a full and informative answer was gained very swiftly. Secondly their communication is excellent, both verbally, online with Jayne via email and they’re very useful home tracker app. Finally, their working operational hours was a bonus i.e. having the ability to contact and speak to people in the evenings certainly helped me as a busy working professional.The only stressful part was the day of the move, getting the furniture out, house cleaned and moved in, but that’s inevitable, however there was no awkwardness on the day of the move, no fluctuating timings of the getting the keys all when exactly to plan as they promised.I believe they have a passion and enthusiasm for their work, with your best interests at heart, all views where impartial and that’s what was projected right throughout their business.I will certainly recommend them to anyone looking for a first-class estate agent service.Many thanks again.
Andrew · 22 March 2018
★★★★★ 5/5
FacebookJust quick note to thank you and your team following the completion on Friday. The professionalism and commitments you made on our first meeting were honoured and I’m happy to report you succeeded where others failed, its clearly based on the effort you put into the business and your relationships with all concerned. From a personal point of view I think your understanding of my requirements were spot on and therefore the level of correspondence from you and your team suited me (which is something other agents struggled to deal with). Having used most agents in Trowbridge for either renting or attempting to sell my house I guarantee that if I’m ever in the Wiltshire area for property you’ll be my first point of contact and I’ll also happily send others your way if they are looking for an ‘competent’ estate agent in the future………………..Many thanks once again
Jon · 4 October 2016
★★★★★ 5/5
FacebookMy requirements were a little different, in that I was emigrating as a result of David selling my property as soon as I asked for a valuation.David valued my house at the amount I expected and within 36 hours had got me an offer within £5000 of the valuation.With me being 10500 miles away, David smoothed out all the problems which I should have handled, had I been there.I have never had such excellent, proactive service from an estate agent in all my years. I thoroughly & unreservedly recommend Grayson Florence as a totally new & refreshing estate agency, with brilliant communication.
Steve · 7 August 2016
★★★★★ 5/5
FacebookAfter my parents successfully sold their house with Grayson Florence, we were keen to have David come round to value our home before we went to other agents. From the moment we met him, we knew that he was the person to sell our house for us.After the first meeting, to the day we completed our sale (the whole process took under 4 months) David exceeded our expectations of what an estate agent should do. He answered all our questions, whether day or night and made the whole process as smooth as buying a house can be.Without a doubt, I will recommend him to anyone who wants to sell or buy a home and will definitely use him should we ever choose to move again!
Elaine · 14 May 2016
★★★★★ 5/5
FacebookGrayson Florence Property who are they? They are a fantastic estate agent. I had never heard of the company before, but thought it would be interesting to hear what they had to say. From the moment I met David, he just seemed different from the other agents I'd met...fresh, enthusiastic and interested in us as people, not just commission! The commission rates were very competitive, our house sold in just days for above asking price and I didn't have to chase the solicitors once, it was all taken care of by David.Grayson Florence Property is right, you should "expect more" and that is exactly what they provide.
Sharon · 16 September 2015
★★★★★ 5/5
FacebookThank you so much to all of the Grayson Florence team. The whole moving process was made much easier by their professionalism and great communication. Moving and selling with a young family can be stressful but they were so helpful. We would highly recommend them.
Laura · 8 August 2018
Agent replied · 1 October 2023
Thank you for the kind words, Laura. This is the best motivation for us, and we're delighted to have helped you through the process.
★★★★★ 5/5
GoogleWe had a great experience working with Grayson Florence as buyers. They were excellent at keeping us well informed throughout and at chasing solicitors, etc. Always a friendly service too.
Heather · 5 July 2022
Agent replied · 5 July 2023
Great to be involved, enjoy your new home :)
★★★★★ 5/5
GoogleFriendly, professional service, more modern way to sell your house with 24/7 app access.
Claire · 5 November 2023
Agent replied · 26 November 2023
It was a pleasure Claire, thank you for working with us.
★★★★★ 5/5
FacebookDavid and team are great. Pro active interested in our needs. I highly recommend them. Found house in late Feb moved in today. Pretty quick we are impressed.
Sue · 4 May 2018
★★★★★ 5/5
GoogleFantastic from start to finish, good communication and as smooth a process as you could hope for while moving in the middle of a pandemic!
Highly recommended
Robert · 5 July 2022
Agent replied · 5 July 2023
Thank you for your comments, Great to be involved
★★★★★ 5/5
FacebookSelling and buying is as we all know is one of the most stressful things you can do, however if you put your faith in Grayson Florence I guarantee you will find the process a lot less stressful. From start to finish David had everything under control, he was not intrusive in anyway, respectful of other agents and the brochure he puts online is far superior. He is always contactable and extremely good value for money.
Sara · 7 December 2015
★★★★★ 5/5
GoogleWe were really impressed with Grayson Florence. The team were fantastic throughout the whole process of buying our home. Really responsive, professional and reassuring. Would recommend and definitely use again.PositiveResponsiveness, Professionalism, Value
Gemma · 26 August 2021
Agent replied · 5 July 2023
Thank you Gemma, was a pleasure. See you soon.
★★★★★ 5/5
GoogleA really friendly, approachable and super-communicative local estate agents. Thanks team!
Philip · 15 October 2023
Agent replied · 29 October 2023
Thank you for your kind words - :)
★★★★★ 5/5
GoogleFantastic estate agents who are always willing and able to help, even out of hours. Extremely professional and able to make the process smooth for a first time buyer.PositiveResponsiveness, Quality, Professionalism
Emily · 26 August 2021
Agent replied · 5 July 2023
Thank you, see you soon with some keys :)
★★★★★ 5/5
FacebookDavid, Helen and Jayne all excellent at communication. Fair and transparent, all in all I couldn't say anything negative about this Estate Agent they're the best around.
Stuart · 6 April 2022
Agent replied · 28 July 2023
Thank you
★★★★★ 5/5
GoogleGreat communication. Really informative and helpful! Would highly recommend.
Sonia · 19 November 2023
Agent replied · 26 November 2023
Thank you Sonia, was a pleasure helping you move :)
★★★★★ 5/5
FacebookThe whole team at Grayson and Florence have been fantastic. Kept me and my parter informed the whole time. Made buying our first home a breeze, would 100% recommend!
Laura · 30 June 2021
Agent replied · 1 October 2023
Thanks so much Laura! Enjoy your first home
★★★★★ 5/5
GoogleGreat selling experience with David & the team.
Ryan · 8 October 2023
Agent replied · 29 October 2023
Thank you Ryan, it was a pleasure helping you all move :)
★★★★★ 5/5
GoogleGreat communication, Jayne in particular went the extra mile with my sale queries. Have used before and would definitely recommend.
S · 5 July 2022
Agent replied · 5 July 2023
:) Thank you
★★★★★ 5/5
FacebookGreat agent , on the ball & fast efficient service , will use him again & would highly recommend David
Leila · 15 February 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.