Karwood Properties reviews

★★★★★ 5/5

Google

A massive thank you to Karwood estate agents who helped me buy my first property. Special thank you to Gopal who was helpful throughout the whole time with his advice and reassurance. There were a lot of hurdles along the way, and while the purchase took a long while, Gopal kept me updated and stayed proactive throughout the whole process. Both Bill and Gopal have been great to work with. Thank you!!

Amandeep · 21 February 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Gopal from Karwood properties in Hayes during my house sale and I couldn’t be happier with the service I received. From start to finish, he demonstrated professionalism, expertise, and genuine care for his clients. Gopal & Bill were always prompt in responding to my inquiries. They kept me informed throughout the entire process, ensuring that I understood each step. Their knowledge of the local real estate market was impressive. They provided valuable insights, helping me make informed decisions. I highly recommend Karwood properties to anyone looking to buy or sell a property. Their dedication, expertise, and friendly demeanor make them an outstanding choice. Thank you for making for making our journey simple .

Jignesh · 26 July 2024

★★★★★ 5/5

Google

Highly recommended Karwood nothing was to much trouble Bill Narwal was very professional and always very helpful. So if your looking for new home these are the people to talk to

Ray · 17 February 2026

★★★★★ 5/5

Google

My rental property is managed by Karwood estate agent, and it has been one of the best decisions I have made. Everything is taken care of, easing off the stress associated with renting out property. Their work process is efficient and hassle-free, and their communication has been exceptional so far. Gopal shows genuine care and support for his clients. I highly recommend Karwood estate agent and Gopal in particular for his excellent professionalism and reliability.

BM · 21 September 2025

★★★★★ 5/5

Google

“I rented a property through this estate agent and had a very positive experience. The staff are friendly, polite, and easy to deal with. If there was ever a problem in the property, they responded quickly and arranged for it to be sorted without delay. They look after their tenants properly, which is not always easy to find. I was really happy with their service and would happily rent through them again.”

Goran · 17 February 2026

★★★★★ 5/5

Google

Great experience renting through Karwood Agency. The process was smooth, communication was clear, and any issues with the property were resolved quickly. Highly recommend! We are really happy as a tenants with Karwood Properties. The staff specially Sir Bill and Sir Gopal are approachable and always quick to respond to queries. I can honestly say they’ve been fantastic. Maintenance requests are handled promptly, the team is friendly, and they make the whole renting experience stress-free. They explained everything clearly and were always available to answer questions. Inspections are done respectfully, and they’re always fair and transparent in their dealings. BIG THANK YOU TEAM!

Elvira · 18 September 2025

★★★★★ 5/5

Google

I had a great experience with Karwood Property when I rented my flat in London 3 years ago, and I’m still with them today. Their professionalism and customer-focused service really stand out. A big thank you to Gopal and Bill Narwal for always being supportive, approachable, and professional. I would definitely recommend Karwood to anyone looking for property services.

Rajesh · 18 September 2025

★★★★★ 5/5

Google

We were letted a house by Karwood. We have had excellent support through the process and Gopal has been superbly helpful in sorting out issues with the previous landlord helping manage check in dates as well as communications that helped save time and money. Highly recommend on using them for finding your next house in the area!

Abi · 26 June 2024

★★★★★ 5/5

Google

I came from Ukraine because of the war in my country and couldn’t find a house for 2-3 months. I called all local estates agents. One of them even told to go work. Then one of my relatives told me to contact Karwood estates, especially Gopal. They had a house available and we went to see the property. And thankfully we are moving to the house in a month. Thank you so much for the help.

Balram · 25 October 2022

★★★★★ 5/5

Google

I have used 4 agents in the past 12 years of renting my property, prior to finding Karwood Property Management in Hayes. I have nothing but praise for Karwood Properies having experience some really terrible service during renting. They have a great manager, Bill Narwal, who iss well clued up on the rental market do's, donts, cant & wonts..I found Bill Narwal & staff very reliable,professional, friendly and patient - I never felt rushed.. I could go on abouat the service I received for ages, but breifly,from the onset, I was given sound advice which included delaing with an 'awkward' tenant, and I am so glad I followed Bills advice here! When the property became vacant, Bill and his team souced the companies/individuals to make it fit for purpose (at suprisingly reasonable prices) and then found a tenant within 2 weeks of that. They managed all the checks and ensured the paperwork(references, work permits etc) were in order and I have not looked back - the new tenants proved to exceptional (to my relief). Bill gav me options, but I took the full Propery management package from Karwood, and for the duration of the tenancy had a hassle free exisitence - right down to the reports on Karwood'st visits to the property which showed that everything was well maintained to them organising electrician/maintenace appointmens for the tenants and keeping track of renewals such as the landlords certificate & gas inspections. Karwood Properties may not be a huge outfit, but the personal touches and attention to details I received made this a very nice experience for me, especially as I had bad experiences in this area in the past. I have nothing but praise for this company and becuase of my experience, I genuinely would absolutely recommend Kardwood Properties to manage your propert/find tenants. Thanks again Bill and his team at Karwoods Propreties!

Jenny · 25 October 2021

★★★★★ 5/5

Google

Buying and selling your home is undoubtedly one of the most stressful events in your life but in the capable hands of Gopal and Bill, it’s guaranteed to be a lot easier. I had previously sold my property twice through Karwood’s but due to personal circumstances I wasn’t able to complete. Some would say it was third time lucky but I’d say it was due to the hard work and determination on Gopal and Bill’s part that ensured I was able to complete my sale. I was given a realistic valuation by Bill instead of the over inflated valuation most agencies will give you just to secure the business only to reduce it when there’s no interest. The viewings were arranged around my work schedule and the property was sold in surprisingly short space of time. I’d anticipated a long drawn out process but was pleasantly surprised when offers were made relatively quickly thanks to the way Gopal showcased the property. I can’t thank Gopal and Bill enough for the help and support they offered me throughout the process. In so far as estate agents go, they are in a league of their own. Forget the big name agencies, if you want to sell or buy then choose Karwood’s. You’ll be guaranteed a personal and extremely professional service and supported throughout. Thank you once again for an amazing service!PositiveResponsiveness, Professionalism

Shabana · 25 October 2021

★★★★★ 5/5

Google

I found the process of selling my property with Karwood Properties and their recommended Quality Conveyancing to be very reassuring. Selling a 3 bedroom house and buying an apartment in a Care village would rarely be left to the 87 year old concerned, but I found the people at both firms outstandingly helpful and supportive throughout. The professionalism and integrity that are so important were shown at every point. Thoroughly recommended.

Genevieve · 25 October 2022

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had a great experience with this property agency from start to finish. The agents were professional, friendly, and really took the time to understand what I was looking for. Communication was clear and timely throughout the whole process, and they made everything feel smooth and stress-free. Their knowledge of the market and attention to detail really stood out. I would happily recommend them to anyone looking to buy, sell, or rent a property.

Dana · 17 February 2026

★★★★★ 5/5

Google

Big thanks to Gopal who help us to check in to the property 2 years ago and now checking out smoothly. Gopal and Bill has been very helpful when need it and i would totally recommend to anyone who is looking to buy or rent.

Baljit · 17 April 2024

★★★★★ 5/5

Google

Absolutely brilliant service, a really wonderful experience indeed. Bill and his team are very efficient in the work they do and are always very helpful in answering all my questions and helping me solve problems. I would recommend them to anyone looking for a truly dedicated, professional team that takes your needs into account and will always deliver a great result. Thank you so much

Nathan · 25 October 2022

★★★★★ 5/5

Google

I struggled to sell my house with 3 other agents until I met Bill from Karwood. Bill at Karwood was recommended to me by a neighbour, so I contacted him. He was extremely professional in every respect and found the perfect buyer for us. However, it was the during the process as it progressed, and especially the after service we received, that really made this the stand out agency for us. Every aspect was looked at and attended too in detail. Nothing was too much trouble at all. Bill was constantly on the case with regular updates (so important), and because we were in a chain, he chased all the different links in the chain, my conveyancer's, and the other Agents and their legal teams as well. This ensured that the contracts were exchanged on time and stopped further delays. Bill took the stress out of the process at a very stressful time for us. So we'd like to thank Bill and his team for the "over and above" work they put in, on our sale. I recommend them 100%, and can tell you from personal experience that I consider them to be by far the very best Agency in the area - - Thank you Karwood and Bill especially.

Tony · 26 October 2019

★★★★★ 5/5

Google

Just rented our property after almost 2 months of searching through multiple other agencies. Gopal Puri was honest, knowledgeable and altogether just a breath of fresh air. We had a smooth and fun time getting everything set up. Would highly recommend working with Karwood!

Roberto · 23 March 2024

★★★★★ 5/5

Google

We were so fortunate to have found Bill Narwal when we were looking to buy our first family house. I wish we took Bill’s advice when we checked our first property with him. After wasting nearly 2 months with another top leading high street Estate Agent, we had to come back to Bill to witness his very professional, honest and straight forward customer service skills. Bill was so helpful throughout the process, helped us to find a conveyancer as well. He was so honest from day one and managed to negotiate with the seller for the completion date which looked nearly impossible at the viewing. Karwood have Very honest and professional approach for sellers and buyers. Every time I met the seller, she said the same thing about bill and wished if there was an agent like Bill on the other side, where she was getting the house from. He has very good knowledge of the local market and time waster sellers. He was on our side working to make our house purchase as simple & quicker as possible, he was always there to answer our questions. We will highly recommend Karwood to anyone selling or buying house in the area, specially first-time buyers, who have tight budget and cannot take a chance for unsuccessful deal, it will give you assurance that you are in safe hands and Bill is negotiating and working for you behind the scenes. TRULY PROFESSIONAL AND HONEST AGENT.

Jay · 26 October 2017

★★★★★ 5/5

Google

I had an exceptional experience with Gopal! The customer service was lightning fast, and his advice was spot on. Everything was handled with great efficiency. I would recommend his service 100%. Gopal was incredibly helpful throughout the process.

A · 27 April 2024

★★★★★ 5/5

Google

I’m incredibly pleased with the service I received from Karwood Properties while renting the property. Gopal was honest, straightforward, and professional. He was very kind and told me everything I needed to know about the house. …

Nikita · 17 April 2024

★★★★★ 5/5

Google

I have sold and rented with karwood, they were very responsive and did exactly what they said they would. Bill is on top of his game, it is clear he has a lot of experience, Gopal found me a great tenant and made the process very straight forward. I would definitely recommend them to anyone looking to sell or rent, a easy 5 Stars from me.PositiveResponsiveness, Quality, Professionalism, Value

Naz · 25 October 2020

★★★★★ 5/5

Google

Very professional service, thorough and great customer care. Many thanks to Gopal & Bill for helping to organise our rental property. Highly recommended. Moving on after 2 years in the property I can still highly recommend Karwood. Again, many thanks to Gopal & Bill.PositiveProfessionalism

David · 25 October 2023

★★★★★ 5/5

Google

I Had Such A Eight Years Wonderfull Experience Renting House With Karwood I Want To say Thank You Mr Bill friendly and professional Person And i Want to Racomend karwood to everybody

H · 17 January 2026

★★★★★ 5/5

Google

I recently sold my flat via Karwood Properties and I have nothing but positive things to say about the company. We dealt with Bill and Gopal and both gentlemen are thorough professionals and highly personable. Thank you gentlemen for your very efficient service. I will highly recommended Karwood Properties to one and all !

SHAZZY · 25 October 2022