Trusted Agent profile · Hillingdon

Hunters Hayes reviews in Hillingdon

2.9

★★★★★

738 reviews across 2 platforms

31 Coldharbour Lane, Hayes, UB3 3EB, Hillingdon, UB3 3EB

Hunters's office in Hillingdon, at 31 Coldharbour Lane, is rated 2.9 out of 5 across 738 reviews on two platforms, including 199 Google reviews rated 4.7.

Google logo

4.7 / 5

199

Reviews on Google

This office

Trustpilot logo

539

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend hunters, amazing agents. I could not recommend anyone better. Thank you for your great service, you’ve been amazing.

Grace · 12 November 2022

Agent replied · 11 November 2024

Amazing comments, we 'thank you' so much for your kind comments, on behalf of Hunters Hayes

5/5

Google

Extremely professional service. Friendly staff. Regular contact to meet my needs for the property I wanted. Would highly recommend Hunters

Donna · 12 November 2022

Agent replied · 11 November 2024

Our team are delighted by this review, 'thank you' for taking the time to leave your kind comments.

5/5

Google

Great service and very supportive team . I would highly recommend Hunters and I have successfully bought a few properties from them

Yayu · 12 October 2024

1/5

Trustpilot

Extremely disappointing sales experience

It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?

Umar · 18 February 2021

1/5

Trustpilot

Terrible

Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.

In · 14 March 2024

5/5

Google

Great staff , all works are done very efficiently. I would definitely recommend. A big thanks to TOMMY DEMI AND SOPHIA

Derrik · 12 October 2024

5/5

Google

Great service, very proactive and effective team.

Not2Black · 13 April 2025

1/5

Trustpilot

Thank You but No...

Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.

Tadas · 22 September 2024

1/5

Trustpilot

Rude manager (Sarah)

Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell

Lara · 13 July 2021

5/5

Google

Couldn’t recommend enough! Best agents. Guided me from start to finish in finding me a perfect home.

Tasmina · 12 November 2022

Agent replied · 11 November 2024

Your comments are much appreciated, we are delighted with your review. Thank you very much.

1/5

Trustpilot

Poor service and follow-up on enquiries

I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.

Jon · 4 March 2023

1/5

Trustpilot

Don't use them!

We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.

Aria · 30 January 2023

1/5

Trustpilot

Absolutely awful

Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.

Peter · 25 July 2024

1/5

Trustpilot

Awful communication

Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.

Customer · 7 February 2023

1/5

Trustpilot

Poor experience for the 2nd time!!!

Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.

Joy · 8 April 2021

1/5

Trustpilot

Shocking company

Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...

Mark · 7 March 2023

1/5

Trustpilot

Arrogant bunch of people

Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.

MS · 19 September 2023

1/5

Trustpilot

Poor experience

Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!

Anonymous · 22 January 2021

5/5

Trustpilot

Absolutely fantastic team at castleford…

Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good

Paul · 11 October 2024

5/5

Trustpilot

Excellent experience with Hunters

I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus

KG · 25 September 2021

1/5

Google

I tried to book a valuation through Hunters as I am buying my father & his siblings out of an inherited property so wanted to get an idea of the property value. Hunters claimed they didn't do valuations for this. I find this very surprising & I now would never use Hunters when I plan to sell the property on in a couple of years.

Zoe · 13 November 2016

1/5

Trustpilot

Absolutely useless

Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns

Kids · 14 September 2023

5/5

Google

Tommy and Sofia provided excellent professional service. Found me tennants quickly and efficiently. Would not hesitate to use again.PositiveResponsiveness, Professionalism

Kamal · 12 November 2021

Agent replied · 11 November 2024

Great to hear Kamal! Thank you for taking the time to leave a review, all the best from Hunters Hayes.

1/5

Trustpilot

Very unprofessional company. Please avoid.

Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.

Mohammed · 13 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews
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