Legal and General Homes Cotswolds Highworth reviews

★★★★★ 1/5

Trustpilot

Finchwood Park

As others have said our experience at Finchwood Park started so well and then went downhill. The site is a mess, we still have snags unresolved after 18 months and there is a complete lack of quality control and customer service. It is really disappointing as they promise so much and then fail to deliver. Anyone buying I would suggest walks around Phase 1 and speaks to the residents.

Matt · 30 April 2022

★★★★★ 5/5

Trustpilot

I have just reserved on a property with…

I have just reserved on a property with L&G at Finchwood Park and am really happy with all of the help I have received so far from the Sales Team. They have been really informative and have provided very prompt feedback when requested. The care and support I have received, has made a big difference to making me feel comfortable and confident in buying a new home from L&G.

Sally_Hodgkinson · 12 April 2022

★★★★★ 3/5

Trustpilot

Not very helpful

Not very helpful, havnt heard from them since we viewed the show home. Other builders have called us and offered us deals and answered our questions etc. These guys are not very knowledgeable when we’ve asked questions. We have a cash deposit and no chain so thought they would be more keen to sell to us. Have decided to spend our money elsewhere.

Elli · 14 December 2022

★★★★★ 5/5

Trustpilot

The team is always welcoming and has…

The team is always welcoming and has given me some very good advice. It has been a long process and we've finally been able to reserve our new property. They have been very supportive over the months.

Lynn · 25 August 2024

★★★★★ 1/5

Trustpilot

Sales team at Nobel Park are arrogant

Sales team at Nobel Park are arrogant, rude and lack integrity. Everything from appointments being spontaneously cancelled to promises of letting potential buyers know when a home is available to cutting deals with certain buyers and refusing any negotiations for other buyers. A very biased development, I would not recommend if you are a serious buyer. You will be pushed from pillar to post to make your buying experience a miserable one!

Lolomandi · 24 September 2021

★★★★★ 1/5

Google

The Part exchange process is nothing like cala describe it is a Stressful and unpleasant experience more than the usual buying and selling process. Told many things that weren't true through the whole process. …

Chris · 16 October 2025

★★★★★ 1/5

Trustpilot

The worst experience ever

The worst experience ever, legal and general have no regard for their customer once they have your money, have been living through awful conditions for getting on for nearly 2 years and still all they worry about is the sales area and the rest of us have to live in a tip, now they are launching phase 2 when phase 1 is not finished

SG · 30 April 2022

★★★★★ 5/5

Trustpilot

The company are very welcoming and…

The company are very welcoming and friendly. Ready to answer all the questions and demonstrating all what you need to know

Joyce · 20 January 2025

★★★★★ 5/5

Trustpilot

Brilliant team at Finchwood Park

Everyone I have spoken to or physically met on site has been more than accommodating, so professional, friendly and knowledgable. We have repeatedly asked for viewings or had questions; they are always really honest, tactful, quick to respond and always exceptionally attentive. Really thankful to the Finchwood Park sales team for everything! Off to view the house again this afternoon!

Samantha_Dean · 22 July 2022

★★★★★ 5/5

Google

Stunning Rural Location with lots of Pheasants! scenic walks delivering a dog walkers dream location, the development is generously spaced out with plenty of parking for residents and visitors, Beautifully landscaped with lots of green areas, Gorgeous Traditional built Homes in a classic timeless design, making a it solid community too live in amongst stunning county surroundings

Sharon · 26 April 2022

★★★★★ 5/5

Trustpilot

Such a refreshing change & pleasure to deal with

Such a refreshing change and an absolute pleasure in dealing with Lorraine, Mo & Tony at crosstrees Shrivenham. Outstanding customer service, always responds to emails swiftly and just a real high wealth of knowledge but most importantly they care ! Credit to L&G !

Sara · 6 August 2023

★★★★★ 1/5

Trustpilot

ZERO AFTERCARE

Complete lack of customer service after they’ve taken your money! A number of emails sent to supposedly senior members of the site team and customer care which are repeatedly ignored. Every encounter I have had post sale has involved having to chase a response. Extremely frustrating and quite frankly dreadful customer service!

Emma · 24 October 2022

★★★★★ 5/5

Trustpilot

Purchase of a new house

We had the most fantastic experience with Jane and Lorraine at Cross Trees Park Shrivenham. Absolutely amazing. Very kind, helpful and supportive.

Adam · 8 September 2024

★★★★★ 5/5

Trustpilot

We were taken with the quality of the…

We were taken with the quality of the homes and the all inclusive specification. The site at Shrivenham has a nice open feel to it. We are only at reservation stage but have been impressed with the sales team at Shrivenham who have been very helpful and a pleaseure to deal with.

Diane · 28 June 2022

★★★★★ 5/5

Trustpilot

Information meeting

We had our information meeting yesterday. As first time buyers we are unsure of loads of things but the service we had so far had been outstanding esp. Katie she has made us feel so relaxed and took time to explain everything. I would recommend this company to everyone.

Mon · 16 October 2022

★★★★★ 5/5

Trustpilot

Good experience in booking

Good experience in booking. We have booked a property at Finchwood park. I have to say we have had a good experience till now and with thorough communications, things have been going well.

Vysakh · 26 November 2023

★★★★★ 5/5

Trustpilot

Excellent customer service from Tony…

Excellent customer service from Tony and Mo, on the run up to reserving the property at Cross Trees Park.A really well presented Meeting with slides and can't wait to move in, depending on speed of people in the chain.

Michael_Ludwig · 21 May 2023

★★★★★ 5/5

Trustpilot

Fabulous

The explaination about the propery Supportive staff

Sudheer · 28 January 2025

★★★★★ 5/5

Trustpilot

Very pleased so far!

We have only just started the process of buying an L and G home, but so far we have found the experience to be very positive. The staff we have met are extremely knowledgeable and helpful and we will be delighted if the completion of our move is this smooth!

Jane · 25 January 2022

★★★★★ 5/5

Trustpilot

Fantastic Team at Nobel Park

The team at Nobel Park have been really great and extremely efficient throughout the process with us so far. They are super friendly and helpful and have made the experience very positive for us. Very much looking forward to moving into our new home with L&G soon!Helen Merry

Mr · 3 May 2022

★★★★★ 1/5

Trustpilot

At Finchwood park It all started off…

At Finchwood park It all started off well and then slowly deteriorated . What was a tidy landscaped site has now become a dumping ground of rubbish ,litter , abandoned fencing , split sand bags , holes left infilled and dead plants and grass . An absolute mess

Kerry · 29 April 2022

★★★★★ 1/5

Trustpilot

Think twice…..Really great to sell you the house .

Really great to sell you the house .. very good communication and support but terrible following up and non existent support with snagging list been waiting months for things to be fixed … terrible after care and customer service

Nikki · 11 February 2023

★★★★★ 5/5

Trustpilot

About the best sales office I've ever…

About the best sales office I've ever seen for a builder. Full of technology to demonstrate the layout of the new estate. Loved the design of the homes. Now going through the buying process. Hopefully will be as smooth as it can be.

Ste · 25 July 2022

★★★★★ 5/5

Trustpilot

Whole team are incredible.

Fantastic experience. We reserved.

William · 14 January 2025