5/5
GoogleForever grateful to Stow Brothers in Highams Park who helped us with a very difficult move, big shout out to Will - it would not have happened without you! Super friendly and efficient team, highlight recommend.
Trusted Agent profile · Highams Park
Verified
The Stow Brothers Highams Park reviews
★★★★★
830 reviews across 2 platforms
1 Bank Buildings, Highams Park, E4 9LE
The Stow Brothers's office in Highams Park, at 1 Bank Buildings, is rated 4.8 out of 5 across 830 reviews on two platforms, including 535 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards The Stow Brothers won in 2026.
Reviews
Every review we hold for the Highams Park office, from every platform, shown as written. First names only.
Google5/5
GoogleI am extremely impressed and pleased with the service I received from the team at Stow Brothers at the Highams Park branch. I put my flat on the market and they were able to arrange a healthy amount of viewings within a week and a half. We …
5/5
TrustpilotPoppy our sales progresser was very…
Poppy our sales progresser was very helpful and always in touch with us - no issues at all to report.
5/5
GoogleJess and the Stow Bros are the best estate agents in the local area, they were all so friendly, knowledgable and just a pleasure to work with, during such a stressful period. I would certainly use them again and highly recommend them.
5/5
TrustpilotDhurata Behari sorted out my request…
Dhurata Behari sorted out my request seedily and politely. He is a credit to Stow Brothers and the team there. Ali
5/5
TrustpilotHad a great experience with Hanna…
Had a great experience with Hanna whilst renting with Stow Brothers.
1/5
TrustpilotDo not rent from Stow Brothers plz
We have been tenants at our property for a year and a half managed by Stow Brothers Walthamstow. We were advised around May 2024 that our landlord would like to sell the property. This was initially thought to be not a problem.We were told at the beginning of June to vacate the property on 29 June and 6 July, no problem. We booked a week away and made sure the house looked spotless. I then get a call on the morning of 29 June (the day of the first viewings) that the Stow Brothers do not know where their set of keys are and if I can let them in. Me being away meant I couldn’t, they told me not to worry all will be fine. I proceed to enjoy my holiday with no updates from the sales team. I then get a call from the maintenance team asking me as to the whereabouts of the third set of keys and that she has a note from the previous woman who managed our property they were left with a contractor. I asked if she was aware the sales team were not able to gain access to the house on the Saturday just gone and if all was sorted in the end and the viewings went ahead, she didn’t have a clue?!! Only for me to then get a call from the same lady saying actually they never gained access to the house?!Viewings must be all cancelled then? No, the landlord wants to push ahead and I get a call from Hannah Dewsnap who proceeds to very plainly tell me the locks are being changed so they can get access. No apologies, no questions as to whether that’s okay with us and how we may be able to get in to the property after our holidays? Hannah’s lack of customer service skills were so apparent then I’m not quite sure how she got that job.The property ends up being sold, now we’re confirming our move out date but even that seems hard to! The message I am conveying here is that there is no consideration for the tenants only the people paying stow brothers (I.e. the landlords). The landlord wants this so deal with it, the landlord doesn’t want that so what you gonna do about it? Avoid renting from stow brothers, please.
5/5
TrustpilotFriendly professionalism
Tanika Joseph & Ashleigh Marques are working well together to handle the letting and ongoing management of our property. Doing this with a friendly, efficient and very helpful professionalism. Would highly recommend
1/5
TrustpilotScummy tactics, terrible service
We were looking at a house in forest gate and when we contacted the agent, we couldn't choose any other day or time to view the house, only on Saturday 1130. So fine, they insist that we can only come at that time so we did, and then we showed up only to find that there is a queue for the viewing, we had to wait half an hour just to view the house and the estate agent never even checked that we had booked an appointment so there was zero security, funny enough we never even got to talk to the agent because they were just crowding and letting multiple parties view the house at the same time! Terrible service, in the end no matter how nice the house was we were completely soured by their service - disgusting tactics (hoarding all interested parties into one single day and viewing at the same time to make them queue and create fake demand) and the real estate agent did not even walked us around the house
5/5
GoogleWe have just completed on a flat which was on the market with the Stow Brothers. From the day I first viewed the flat through to completion day the service has been exemplary. Will was our main point of contact and has been incredible. No …
5/5
GoogleMy husband and I have had a great experience with The Stow Brothers - HIghams Park. From the point when our offer was accepted on our new home, Jon and Samantha were great - they kept in touch regularly with updates on the process and …
5/5
GoogleWhat can I say but thank you! These guys were great to purchase from! Jon Vidal specifically went out his way to help get our property completed. They will complete and they will find a property you like! Thanks again for an amazing experience! I have a bottle waiting in my car I need to drop off lol
5/5
TrustpilotRyan Was superhelpful in my letting…
Ryan Was superhelpful in my letting process. Always keeping me updated wiht progress being made, and helping with referencing processes.
5/5
GoogleWe had a great experience with Stow Brothers who safely carried us through the daunting process of purchasing a house. Jon was very approachable, professional and knowledgeable in his field. The advice he provided was sound and he, along with his team were a pleasure to work with. Highly recommended!
5/5
GoogleFantastic service, the team had our flat online with fantastic photos within 3 days of making contact, sold our flat within 10 days at a great price and we completed within 3&1/2 months. Lachlan, Jon & Paul were great, they went the extra mile from start to finish. Highly Recommend!
5/5
GoogleWe found buying though the Highams Park Stow Brothers a breeze. Really benefitted from the attentive staff and feel like I got to know the whole team over the course of our purchase. Particular shout out to Will & Jon, who stepped in when …
5/5
GoogleWe completed both a sale and a purchase through Stow Bros Highams park a couple of months ago. Jon and team were both professional and friendly throughout the process, all the way from valuation, to finding us a buyer on the first set of …
5/5
GoogleExcellent service from start to finish with our recent house sale. Friendly, communicative, professional and helped keep everything on track! Big thanks to Sammie, Jon and colleagues. Really happy and would recommend without hesitation.
5/5
GoogleStow Brothers were excellent to deal with, they were professional and extremely helpful with the sale of our Walthamstow Flat, Eva and Paul went above and beyond. I would recommend them in an instant.
5/5
GoogleJust wanted to say thank you to Stow Brothers Higham Park team. Wow! What a fantastic group of people & the services they provide are truly amazing! Will & Jon and their team made my property sale process so smooth and easy! I would highly …
5/5
TrustpilotProfessional and friendly!
We’ve been very happy with Ellie, who always tries her best to address our needs as tenants. She is very friendly, professional and has acted promptly whenever we needed urgent help.
1/5
TrustpilotMy experience with Stow Brothers has…really crappy
My experience with Stow Brothers has been incredibly disappointing, and I can confidently say they are the worst letting agent I have ever encountered. Their actions have been consistently biased against tenants, demonstrating a complete lack of integrity and fairness.Upon expressing interest in renting through Stow Brothers, I paid a substantial holding deposit under the impression that it would secure the property for me. However, despite my efforts to provide accurate information and cooperate fully, including undergoing the right to rent verification process, they unfairly decided to retain my deposit.Their decision to keep my deposit was not only unjust but also deeply frustrating. Stow Brothers failed to provide any valid reason or justification for their actions, leaving me feeling deceived and financially disadvantaged.Throughout this ordeal, their communication was severely lacking. They were quick to collect fees and deposits but utterly negligent when it came to addressing my concerns or providing timely updates on the status of my deposit.It is abundantly clear that Stow Brothers prioritizes their own financial gain over the well-being and rights of tenants. Their unethical practices and disregard for fairness are appalling and should serve as a warning to anyone considering renting through them.In conclusion, I strongly advise against engaging with Stow Brothers for any rental transactions. Their reputation as the worst letting agent is well-deserved, and I regret ever trusting them with my housing needs. Seek out a letting agent that values honesty, and transparency, and respects tenant rights, because Stow Brothers certainly do not.
5/5
GoogleStow B were brilliant - a very lovely and patient bunch. Big shout out to Mia who dealt with a range issues on my sale (which were outside of her control) totally flawlessly!
5/5
GoogleWe used Stow Brothers Highmans Park to sell our property. Jon and the team were professional throughout the sale process. Jon was a pleasure to deal with and I fully recommend Stow Brothers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for The Stow Brothers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
The Stow Brothers Highams Park won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Highams Park
Source: EA Masters winners lists, as published, linked by year.
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Questions about The Stow Brothers Highams Park
Has The Stow Brothers won any awards?
Yes. The Stow Brothers Highams Park won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Highams Park branch at EA Masters 2022.
