Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat team of caring and supportive professionals who sold our property in no time and have been solving all big and small issues promptly and effectively.
It was absolute delight to deal with the Romans Estate Agents High Wycombe, especially with Callum and Stephanie in particular who should really to be praised and have their salaries raised by the Romans' Management! :)
Love you guys!
Plastic · 18 June 2021
Agent replied · 17 June 2024
Hi Ilya Sobolev,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents High Wycombe. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
TrustpilotVery friendly and professional
Very friendly and professional. Both Steve and Mark Porter are a pleasure to deal with and very efficient and nice people. They have made my moving as stress free as a move possibly can be.
Gavin · 27 July 2025
★★★★★ 5/5
TrustpilotExcellent job selling our house x4!
I would like to just commend the team for working with my wife and I through a fairly long process. Our efforts to sell began in 2019 and the Romans team, through all the changes in personnel handling our sale were great. I reckon that you found us buyers four times in total during that time. The move manager piece was less great to be honest, but once again the team stepped in to make things happen within the timeframe that we needed.
Mr · 28 June 2023
★★★★★ 5/5
TrustpilotVery satisfied with Romans lettings
Very satisfied with Romans lettings. Chloe is dealing with some stuff in my contract and she's been great and always Got a quick response from her. Highly recommended.
Ronaldo · 11 October 2023
★★★★★ 5/5
TrustpilotGreat letting agent
Great letting agent through out, sadly had to leave because our rental has persistent pest issue that the landlord seems no very keen to fix the root cause. But Romans caversham office has been very professional with our case, we finally moved out prior to our contract ends. Chloe and Anais from the letting team are brilliant. They are kind and responsive. We would love to rent again with Romans Caversham in the future.
Suzie · 24 November 2023
★★★★★ 5/5
TrustpilotNathan Poulter was friendly and sold…
Nathan Poulter was friendly and sold the property well. He made us feel like we were already at home at the viewing. He has been helpful and professional through the whole process Thank you
Nicole · 18 April 2023
★★★★★ 5/5
TrustpilotBrilliant Property Management Team
I have been helped massively as a tenant through Romans Property Management Team, specifically Kimberley Garcia Jones. She has been incredibly helpful with getting me set up in my rental property, she has been easily contactable and has got any of my issues sorted very quickly and given me great updates through out which I am very grateful for.
Matt · 9 May 2022
Agent replied · 17 June 2024
Dear Matt,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotGood valuation. Proactive viewings.
I chose Romans Maidenhead because I felt that their valuations were more realistic and closer to market expectations. We then got to offer within 6-7 weeks which we thought was very good given the unpredictable market conditions. I found Warren, Peter and Jacob to be of good character, persistent in getting qualified viewings and demonstrating a clear understanding of the local property market. I would have no hesitation in engaging Romans again in the future.
David · 26 October 2023
★★★★★ 5/5
TrustpilotProfessional Service!
Scott from Romans Bristol was very knowledgeable, I had a great experience! Highly recommend!
Callum · 29 November 2021
Agent replied · 17 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotThanks to Kimberley Garcia Jones
Staff always very efficient, conscientious and friendly. Today Kimberley Garcia Jones emailed me and attached pictures of some completed gardening work Romans organised. She didn't need to do this but it was very much appreciated by me that she did. The work was done quickly and to a high standard.
Party · 14 April 2023
Agent replied · 17 June 2024
Dear Party Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have just successfully completed a flat purchase through Romans. Through the whole process from first contact, viewing the property, waiting patiently for us to make our mind up, advising on conveyancing, meeting the seller and finally completion, Romans were very professional and made the process very smooth and comfortable. Callum in particular was very helpful and always prompt in responding and meeting whenever we wanted. I would definitely go back.
Murtuza · 19 June 2019
Agent replied · 17 June 2024
Thank you for leaving a positive review regarding your purchase through Romans of High Wcyombe. I am glad that the team made the process smooth and comfortable. Thank you for your kind words regarding Callum's service and it is pleasing to read that you would come back to us in the future.
Kind Regards
Daniel Collis, Regional Director - 07894 726 146
★★★★★ 1/5
TrustpilotI am with another estate agent but this…
I am with another estate agent but this company Romans send me regular letters about my property sale now that it is on the market. They clearly scan the market. The latest letter says:Dear HomeownerSubject 1344Quick Question. Now that you have been on the market for 1344 hours with no buyer, are you feeling disheartened?Answer: if the answer is yes, then we need to talkPlease call me on 01895 812222 or drop me an email at his email address.SignedSM (I have not put his full name)Well let me tell you SM. If you were the last estate agent in the world I wouldn't use you because of your crass unprofessional letters that you send out.If you think you are a clever estate agent then think again because peeing a potential customer off is not very cleverSignedThe Homeowner
Steve · 12 June 2023
★★★★★ 5/5
TrustpilotGreat communication
Great communication. Efficiency in answering the phone. Professionalism. I hadn't bought and sold for over 20 years and they guided me through every new step!
Pauline · 6 October 2024
Agent replied · 23 October 2024
Dear PaulineCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotA quick note of appreciation
A quick note of appreciation for the quiet support that we have received from Donna-Marie Brant over several years as landlords. Problems are generally dealt with before we even know that there was a problem, and we are involved only when it is necessary. Many thanks, and long may this continue
...grateful · 9 March 2023
Agent replied · 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotWe rent with Romans for few years now
We rent with Romans for few years now. They are helpfull and nice company. Ceri Evans did respond quickly to our emails, was happy to answer all questions and help with all repairs needed.
Robert · 1 May 2024
Agent replied · 17 June 2024
Dear RobertTahnk you for your reviw and we are please Ceri was able to assit you with your repairs.Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 1/5
TrustpilotPLEASE BE CAREFUL if you are a tenant…
PLEASE BE CAREFUL if you are a tenant looking to rent with them.From the beginning they were underhanded and sneaky, trying to push you to buy insurance and force you onto their no deposit scheme and they make you feel like you have no choice and will lose out if you don’t agree.It’s shameful really and what they’re doing is ILLEGAL agencies are NOT allowed to pressure or force you onto any schemes or pay any extra fees. But of course they EARN COMMISSION from selling you insurance and the fees from the no deposit option go to them NOT the landlords. PLEASE do research on these schemes especially if you’re being pressured into one as unless you really can’t afford a standard deposit it’s a big SCAM and a literal waste of money.It’s shocking really that even senior staff including Charlotte the lettings manager will ACTIVELY LIE and pressure you as well. These guys don’t care about tenants only about fleecing you for as much money as possible.Someone should investigate them because these guys are clearly void of morals and desperate for a bit of extra cash and will apparently bend the law to get it.
James · 7 June 2023
★★★★★ 4/5
TrustpilotIncredibly professional
Incredibly professional, very quick to respond to any queries and offered very helpful advice when asked for. Confusions were cleared up very quickly as well. Very dependable.
Will · 18 October 2023
★★★★★ 5/5
GoogleLovely estate agent in general compared to others I’ve dealt with. Enquired about property and was provided information who it other suitable properties with viewings set up immediately. I was shown the properties by Cain, who was really lovely and professional, very knowledgeable about the properties and answered all of my (many) questions. Would definitely use them again in the future!
Charlotte · 28 July 2024
★★★★★ 5/5
TrustpilotLettings With Romans
Romans is definitely professional with estates! I specially would like to thank Taylor Hepworth for his knowledge of Lettings and for being very kind and patient with my all questions!
Cindy · 28 July 2023
★★★★★ 1/5
TrustpilotAwful communication.
The communication from start to finish was appalling. I was not made aware when my offer was accepted that the company accepting my offer, did not physically own the property and that it would be very hard to get a mortgage, due to the term of ownership. I then applied for mortgages and learnt this when I had already gone through the motions. I had to endure three mortgage applications due to not being told first hand that Springmove did not physically own the property at point of offer acceptance. If this had been communicated early doors by Romans, I truly believe the whole purchase would have been less stressful and quicker.I ended up having to email the seller direct to also push things forward as no one at Romans seemed to want to pull their finger out and told myself that ‘i was too emotional’- great Customer service there. I would not recommend this estate agent to anyone.
Laura · 1 June 2023
★★★★★ 5/5
TrustpilotKatie at Sunningdale Office
Katie at Sunningdale OfficeGot excellent work ethos acts immediately with any queries you might have. Katie originally showed me around the property before I decided to rent and answered any questions I had .To sum Katie up she will do very well in the industry and in life because in general she's got the right attitude manners and politeness which very hard to encounter these days.Kind regards Andre
A.FORRESTER · 19 March 2024
★★★★★ 5/5
TrustpilotExcellent service!
Excellent service! Chris and Dan especially have been fantastic throughout the process, very quick and clear communication and very accommodating to allow measurement visits etc. Would highly recommend to anyone!
HannahB · 9 July 2024
Agent replied · 23 October 2024
Dear HannahCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Chris and Dan a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotRomans are great - highly recommended
Romans are great. I bought, let and am now selling through them and I’ve never been disappointed. Great, friendly and knowledgeable team. Special shout out to Alfie for all his help.
LAURA · 27 June 2023
★★★★★ 4/5
TrustpilotLorraine Eivers was fantastic
Lorraine Eivers was fantastic! Quick replies and always keeping us updated, not sure what we would have done without her!
Kirsty · 15 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
