Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
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5/5
TrustpilotMassive thanks to Sarah Boyens at theβ¦
Massive thanks to Sarah Boyens at the Bracknell office. I contacted Sarah at 13:00 regarding an urgent issue, by 15:00 Sarah had sorted everything. Sarah also followed up the next day with the various people involved to ensure that I had total peace of mind. Brilliant service thanks
Debs Β· 3 March 2023
Agent replied Β· 17 June 2024
Dear DebsCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
GoogleFantastic team in the rental part. Made the experience not only easy but enjoyable and fast. Really get that itβs a big deal for a renter and landlord. Really wanted you to enjoy your new place. Lewis and Momin were excellent. Lewis went out of his way to help and clearly also had a good relationship with the landlord. Very professional. Very personable. Hugely trustworthy.
Dominic Β· 19 March 2024
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5/5
TrustpilotAs a Landlord
As a Landlord, I found Tim Allan a delight to deal with, he actually left his desk to see my flat, and deal with problems hands on. (You can not manage a property sittng behind a desk).To those Landlords being tortured by their letting agents in Reading, I can only confirm that my experience with ROMANS Reading was very positive.I now have 2 flats with ROMANS Reading, and 1 detached property with ROMANS Woodley
Peter Β· 23 August 2023
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4/5
GoogleMy partner and I have moved with Romans 3 times so far and each time they have been helpful and responsive, explaining each step carefully. This time around, a big thank you to Lewis and Claire for their help in getting us into our new flat quickly and easily. The whole team is lovely and friendly and I would definitely recommend!PositiveQuality
Suzi Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Suzi Goose!
Thank you for taking the time to review your recent experience with our Romans Estate Agents High Wycombe branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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5/5
TrustpilotRomans Wokingham Kerry and team
Romans Wokingham team and Kerry were a great help, specially that it is my first time renting a property in the UK. They were very patient with all my questions and the property check the box of everything I have asked for. Thank you Kerry and the team, I appreciate the support!
Carina Β· 5 October 2022
Agent replied Β· 17 June 2024
Dear Carina Prata BorgesCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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4/5
GoogleViewed a few properties a few weeks ago and out agent (Ryan) was very impressive. The properties weren't suitable for our needs unfortunately, but I came away from those viewings feeling positive. Ryan is very engaging and with just the right amount of passionate without being pushy. I am still searching for a property, so I will definitely be calling Romans and requesting Ryan's help!
Olivia Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Olivia Thank you for the recent review of our High Wycombe branch. It's very pleasing to read the great comments about Ryan and hope that he will able to help you in finding the right property! Kind regards Romans
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5/5
TrustpilotMark Davidson at Romans was veryβ¦
Mark Davidson at Romans was very helpful when finding a new tenant for one of our properties, he did a similarly good job earlier in the year at another property and I'm pleased to say everything has gone smoothly. We let several properties with Romans and I'm always pleased when Mark is involved.
Robin Β· 14 October 2024
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5/5
TrustpilotWe would like to say a big thank you toβ¦
We would like to say a big thank you to David , he was helping our family a lot to find a house that really suits us! He is very kind, well informed, friendly and he does a brilliant job! Thank you again, David! Was a pleasure to meet someone like you.
Roxana Β· 30 September 2022
Agent replied Β· 17 June 2024
Dear RoxanaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotEfficient and reliable. contacted Julie Coombes at theβ¦
I contacted Julie Coombes at the Swindon, mid morning on Friday 13 th May, problems with only toilet in house, very concerned that given that the weekend looming may not be able to be sorted. Couple hours later work carried out all sorted, what a relief, thanks to Julie Coombes and Contractor Neville Bishop, π
Dee Β· 13 May 2022
Agent replied Β· 17 June 2024
Dear Dee,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotOrginally a probate valuation enquiry
Orginally a probate valuation enquiry, Stephanie thought outside the box and brought along her colleague from the groups auction house. While we decided what to do with the property and during the auction process Stephanie kept in touch and even took the metre readings when we completed, thank you for your personal interest in our property sale
Sez Β· 31 January 2022
Agent replied Β· 17 June 2024
Dear Sez For,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
GoogleKudos and thanks to Joshua at Romans High Wycombe for his proactive help and knowledge in resolving a couple of minor issues for me. It was a pleasure to speak with Josh and his professionalism, efficiency and prompt response were really appreciated. Thank you!
Bronwen Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Bronwen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
TrustpilotMark Davison was in charge of theβ¦
Mark Davison was in charge of the entire process of our new home. He has been professional and efficient with all the questions and documentation we need! Thank you so much!!
Soraya Β· 17 April 2024
Agent replied Β· 23 October 2024
Dear Soraya UquillasCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotSeamless experience!
Seamless experience!Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any issues in the future ! Would recommend over other agents weβve used in the past !
Becky Β· 10 February 2023
Agent replied Β· 17 June 2024
Dear BeckyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotAndrei & Roman's Wokingham - 5* Experience!
Andrei and the team at Roman's Wokingham have been clear and attentive throughout my experience with them. Giving me all the necessary information, and helping me arrange extra viewings when I needed them. Would 100% recommend to anyone who is undertaking the daunting task of flat hunting!
ECJ Β· 8 March 2023
Agent replied Β· 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotVery helpful
Matt, Bethany and Ben were really helpful with buying and selling a house and a pleasure to deal with. I would recommend them.
HC Β· 31 August 2024
Agent replied Β· 23 October 2024
Dear HCCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Ben, Matt and Bethany a 5 star rating! Many thanksCustomer Care Team
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4/5
TrustpilotStacey Cowap was very reliable atβ¦
Stacey Cowap was very reliable at getting back to me with various issues etc, general help and other dealings with the landlord and third party companies that have done work at the property that I rented during my tenancy and has been professional about it all.
Eddie Β· 3 April 2023
Agent replied Β· 17 June 2024
Dear Eddie We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
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5/5
TrustpilotRomans Swindon
I have used Romans in Swindon to manage my rental property for a number of years and have always received excellent service. Christine is my property manager and always acts with great professionalism. She will speak to me directly if there is any issue and is always quick to resolve any problems in the best way possible. Christine is a great asset to the swindon branch.
Huw Β· 4 February 2024
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5/5
TrustpilotAmazing customer service
Amazing customer service from the Woodley branch, I moved into a rented property a couple months ago and was extremely worried about the whole experience, however I had nothing to worry aboutI accidentally overpaid my rent and the overpayment was back in my bank within 4 days of bringing it to their attention Checkin was very smooth and easy thanks to the admin team
Sally Β· 15 June 2020
Agent replied Β· 17 June 2024
Thank you for taking the time to review your recent experience It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Services Team
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5/5
GoogleMe and my partner have just secured a flat to rent ,
Jazmin at the high Wycombe branch has been amazing since the start .
Never mind the phone calls that sheβs been receiving for me sheβs always be willing to give a helping hand!! Very kind young lady with incredible knowledge of lettings . :)
If anyone is looking for a place to rent
I would highly recommend Jazmin !
Thanks again !!
Ben Β· 23 July 2023
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5/5
TrustpilotRomans is a good company
Roamns approach has been professional and I am quite happy with their services so far in my two month of engaugement with them. Specially I am very happy with their agent Mr Mark Porter who has been very helpfull to me in puting me in right track of doing things correctly. Also he has be generally very approachable and easy person to get along with. Many thanks Mark (of Romans in Tilehurst Reading)
Ali Β· 18 August 2023
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5/5
TrustpilotI am very impressed by Sarah Boyensβ¦
I am very impressed by Sarah Boyens from Romans. She is always very helpful, highly professional and able to promptly find a solution of complicated and unusual matters. She is so reliable, definitely, a person I trust. I am most grateful. Thank you so much Sarah!
R Β· 24 March 2023
Agent replied Β· 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotConsistent excellent service
Romans have consistently delivered excellent service for the past 10 years. Renting out a property is never easy but Romans ensure everything is sorted quickly and efficiently whenever issues occur, using their many trusted suppliers and trades-people. In particular, many thanks to Aston Busby for the continued great service and quick response.
Sean Β· 16 August 2022
Agent replied Β· 17 June 2024
Dear Sean,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotGreat service from Roman Kimberley
Kimberley Garcia Jonesβ has been my property manager for many years. Kimberley is very professional for managing my property and provides excellent service for all the aspects of assistance I needed. She is always helpful and responsive. I am luck to have Kimberley as my property manager.
Fuwen Β· 17 February 2023
Agent replied Β· 17 June 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotRoman's have dealt quickly andβ¦
Roman's have dealt quickly and efficiently with all my maintenance issues. Donna-Marie Brant has been my main contact for a few years and is friendly and conscientious. She always replies to emails and calls promptly and kept me informed of progress and has an easy-going nature which meant person to person contacts were never awkward.Thanks Donna-Marie
ShaunR Β· 22 January 2022
Agent replied Β· 17 June 2024
Dear Shaunr,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.