Romans High Wycombe reviews

★★★★★ 5/5

Google

Romans have been fabulous with our recent house purchase. Stephanie and Elaine and the team have been extremely professional and responsive from the very moment we started this whole process. What was most impressive though was the level of care and personal touch the team had - we felt very well looked after throughout! We were working to tight timelines and Stephanie did a sterling job working efficiently and liaising with everyone involved to meet these timelines - so a massive thank you to Romans for making this whole process so smooth. Would 101% recommend!PositiveResponsiveness, Quality, Professionalism

Tess · 28 August 2021

★★★★★ 5/5

Google

Romans have been so helpful throughout the entire purchase from start to finish. They were flexible when it came to the viewings and making sure i could view it multiple times before i put the offer in. They were highlight knowledgeable about the property and were swift between offer and accepted. I used the recommend Romans solicitors also and the team managing this were responsive and helped drive an accept to complete in 2months during covid (both buyer and seller had no chain). I used Romans to communicate with the buyer and their solicitors the whole way through and if it wasn't for them chasing and supporting, the process would have taken much longer. Huge thank you! Specific thanks to Emily at Romans High Wycombe and Charlotte and Elaine who helped with the solicitor process.PositiveResponsiveness, Professionalism

Lauren · 28 August 2021

★★★★★ 5/5

Google

After initially renting our house out through Romans, it made sense to consider them for the sale. Stephanie Furness from the sales team had made initial contact months earlier and had kept in touch so she was the first person I rang when I was ready. After comparing Romans High Wycombe with a couple of other estate agents, on balance we thought they had a better service offering. Stephanie was great. Very friendly, professional and always on the other end of the phone. She kept in touch throughout the process and provided us with regular updates. When there were complications on the buyers side she persisted, made things happen and helped us get the sale through. Stephanie was good natured throughout and made us feel that we were in good hands. The entire team at Romans was great and a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

Tendai · 28 August 2021

★★★★★ 5/5

Trustpilot

Our fridge-freezer was broken beyond…

Our fridge-freezer was broken beyond repair and we emailed our property manager BenjaminNujeerallee. Ben was on it from day 1 and we had a Homecare cover from our landlord.The engineer visited the next day and in a couple of days our landlord had submitted all documents needed for a nee fridge.Ben liaised with them for us and a nee fridge was delivered to us in a reasonable time

Prashanth · 24 February 2023

★★★★★ 5/5

Trustpilot

Great customer service

Jordan was very helpful, easy to contact friendly and knowledgeable. Highly recommended! Life time legal charged me a monthly fee which I did not want. I had to chase them to cancel the DD I didn’t want, I couldn’t find an opt out option on there website.

Jenny · 6 July 2024

★★★★★ 5/5

Trustpilot

Great support letting my property

Mark, Nathan and Steve were a pleasure to work with during the letting process of my house with very clear comms, help and guidance at all times. Keeping me informed and working hard to secure tenants.I would highly recommend if you're considering letting your property out.

Mr · 14 July 2024

★★★★★ 1/5

Trustpilot

100% do not recommend!

I tried to buy a house with Romans Bracknell. I would not wish to repeat the experience! The viewing and initial negotiation went well, and everyone I spoke to at this stage was very pleasant. I wanted to move before the stamp duty freeze ended, but the people I was trying to buy from went suspiciously quiet at the beginning of June for about two weeks. My solicitors chased twice a day, every day with no response from their solicitors, and the Move Manager was unable to get any information to me either. Obviously it was a time of extremely high demand and very stressful for all concerned, but the lack of communication compounded this - and - upon reflection, I now think was deliberate stalling tactics.Eventually at the last minute (as I completed the sale of my property and was ready to exchange) I was told the sellers were not prepared to inconvenience themselves and move out in time for me to take advantage of the stamp duty holiday. I think they hoped as we were so far down the line, I would not walk away.I received a call from someone senior at Romans which was aggressive and actually quite threatening. I would not recommend this person speak to anyone (let alone a female) in this manner again. He told me they would market the property again for more money if I withdrew my offer, and that his clients were not willing to disrupt themselves or bear the cost of breaking the chain to move out earlier than 30th June. Unfortunately he was unable to advise of what date they could move out - effectively rendering me homeless for an indefinite amount of time!By pure fluke, I put an enquiry in to view another house and spoke to the agent at the top of the chain who advised me of the potential move date. It took Romans a further week to communicate this date to me. I withdrew my offer as my circumstances changed, and I felt there was a basic lack of respect for my time and costs. I understand the fees are ultimately paid by the sellers, but they can only be paid when someone buys! If there had not been a delay, I would - without question - have bought the property. But the attitude displayed to me has put me off ever dealing with this agent again. There are other, much more reputable agents in the local area, who must find it frustrating when their deals are ruined by others.

Gemma · 2 July 2021

★★★★★ 5/5

Google

I would like to say a big thanks to Ryan Murtagh you did a excellent service in assisting me in getting my new flat. You were very professional and you always kept me up to date on everything. Just when I thought all was lost in getting a new place you proved me different and worked a miracle. Also I would like to say thank you to Joanna Grounsell you both did a wonderful job. Keep up the excellent service.

Rae-Dawn · 18 June 2021

★★★★★ 5/5

Google

From the minute I enquired, Ryan was onto my enquiry straight away and found me the right property that met my requirements within minutes. I needed something as soon as possible and Ryans efficiency and professionalism made the whole process stress-free and smooth. A week before I was due to move in, I was unfortunately very ill but Ryan went out of his way to measure the property for me from the walls to the windows to the stairs to help me out. When Ryan was out of office, Luke assisted in his absence and was also fantastic. I also had Molly involved to sort the tenancy agreement who was also very friendly. The whole process was easy due to the clear communication, positive vibes and knowledgable individuals. My expectations were met and exceeded - thank you Ryan and the team! Highly Recommend!

Maxine · 18 June 2021

★★★★★ 5/5

Google

There is no other company we'd have rather shared our rollercoaster house buy with!! I feel like we all bought this house. We bought the house when I was 8 months pregnant and so we knew it was going to be stressful. But I don't think anyone could have anticipated just how difficult and long the process has been (we are getting the keys today- 7 months later; my child has literally stood and said his first word in the time it's taken to buy this house). We had a really long chain and there have been many stumbling blocks along the way. From difficult clients (not our sellers by the way), outstanding paperwork, delays, multiple let downs with exchange dates, trouble with banks and broken boilers, it's just as though there have been so many walls put up, and Romans were there, by our side, to pick up the pieces every single time. Stephanie and Lyndsey went above and beyond and I cannot fault anything about them or their part in our house purchase. Stephanie came and showed us the property multiple times and then answered the phone to 9 months pregnant me multiple times. Each time she spoke with patience and kindness. Lyndsey is just another level incredible. She is personable, professional and powerful in every respect. She took on the huge role of managing our chain and I bet she had no idea what she was taking on. I feel like she totally empathised with our situation and took it upon herself to ensure that we weren't let down. She just did everything she could to put our minds at ease and fight our corner. She is worth her weight in gold and I feel like there is no other person is have wanted to have our backs during this process. We are so so eternally grateful to have had Romans as our agents and absolutely know that we would have pulled out of the house purchase and lost our first home.PositiveResponsiveness, Quality, Professionalism

Ciara · 18 June 2021

★★★★★ 5/5

Google

I'd had a few experiences with Lettings Agents in the past that had made me think that it was a lost industry, perversely desperate to be apathetic to the needs of Tenants. That was until I had the pleasure of working with Lewis to secure a property in High Wycombe. He went above and beyond to ensure I was informed, took my side and helped me to find a great property that suits all my needs. He was quick to communicate, friendly on the phone and great at building rapport with a customer. As a successful salesman in my early career, I can tell that Lewis has what it takes to engage with stakeholders in an effective manner, build rapport to keep customers on side, and the mental acumen to organise aptly on top of great communication skills in all forms. Thanks Lewis, I'll be sure to use Romans again solely because of your efforts. LucaPositiveResponsiveness, Quality, Professionalism, Value

Oi · 18 June 2021

★★★★★ 5/5

Google

I highly recommend Romans High Wycombe and would not look to sell a property with anyone else, after recently selling my property with them and receiving an extremely high level of service compared to other local estate agents. From start to finish, Stephanie was amazing - always pro-active, open to my considerations and very honest. Chris was also great, keeping me updated every week without fail with any progress and feedback on viewings. A huge thank you to Lyndsey (Romans move manager) who alongside Stephanie, ensured the entire process was flowing as quickly as possibly. If it weren’t for their proactiveness and responsiveness, I would probably still be waiting to exchange! Romans High Wycombe is truly a level above all other local estate agents, it’s incomparable.

Tim · 18 June 2021

★★★★★ 5/5

Google

I can't fault the experience of selling my property with Romans. Right from the moment Stephanie first visited when we enquired about using them, their service has been very personal and very professional. We were honestly made to feel we were their most important customers. I was kept informed at every stage of the process promptly and someone was always on hand to deal with any queries I had. Stephanie and Emily mainly dealt with our property sale and both were fantastic and a credit to their jobs. The personal touches make a big difference and I will have no hesitation in using Romans again in the future. Thank you and keep up the good work! I will also note the solicitors they recommend, SO Legal were brilliant as well.PositiveResponsiveness, Quality, Professionalism

Daniel · 18 June 2021

★★★★★ 5/5

Trustpilot

Had a pleasant experience with Romans…

Had a pleasant experience with Romans West Drayton Estate Agents recently in the month of October 2025. The viewing was arranged smoothly, and we were fortunate to have our offer accepted with a quick turnaround. The referencing and tenancy agreement review process were handled clearly and efficiently, with good communication at every stage.

VC · 2 December 2025

★★★★★ 5/5

Trustpilot

Dan and his team in the woodley branch…

Dan and his team in the woodley branch have been nothing short of amazing. The professionalism demonstrated by all has surpassed all expectations. I have been kept in the loop from beginning to end with regular updates and assistance.Thank you all for everything

Mrs · 24 August 2024

★★★★★ 5/5

Trustpilot

The service we have received has been outstanding

The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are not moving so we can work more efficiently with the Solicitor. Jack has been awesome to work with, very patient, competent and professional in his role. Would highly recommend using Romans.

Sharon · 15 February 2023

★★★★★ 5/5

Google

We would like to thank Stephanie and the team at Romans High Wycombe including James (Fleming), who all paid a major part in the sale of Our Property in Naphill, I am sure that Stephanie's knowledge of the property market in High Wycombe & James's advice managing our sale after Stephanie took us to completion in 12 weeks played a large part in the Sale. We have no hesitation in recommending all at "Romans High Wycombe." Thank You, Allan & Babs

Allan · 27 May 2024

★★★★★ 5/5

Trustpilot

Excellent property manager

Lisa Fazal of Romans has been our property manager for the last 13 years. She has gone over and beyond in assisting us with the rental property we lived in, with both maintenance and landlord issues. She has always been polite, courteous and fast acting which myself and my partner have appreciated. Thank you Lisa, We wish you well in your career. Karen & Mark

Mrs · 13 April 2023

★★★★★ 5/5

Trustpilot

Denise Hurn is our property manager and…

Denise Hurn is our property manager and she has been amazing. Actioning things in a timely manner and always just being so polite and very professional. We have rented so many places and this is our 1st home we have been made comfortable and stress free as we jave just been able to live here with no hassle. 5 starts isn't enough for this lady she deserves 10! X

Danielle · 16 November 2022

★★★★★ 5/5

Trustpilot

Professional, communicative, supportive. An excellent experience!

This is a review for Romans in Crowthorne:I recently bought a property through Romans in Crowthorne and I was continually impressed by their level of service and support.For various reasons, I would class us as difficult customers, but the support we received from Dan, Michael and Ben was consistently excellent and professional.From start to finish, and even post-sale, the team were helpful, considerate, and communicative. They were also very diplomatic in handling issues that arose during the purchase of our new home, and I felt we came away with good solutions.I would thoroughly recommend the team at Romans to anyone looking to buy a property in Crowthorne.Thank you to you all for helping us to find and buy our first home!

Lawrence · 28 March 2021

★★★★★ 5/5

Trustpilot

Fantastic Friendly Service

My partner and I have had a fantastic experience using Romans and couldn’t recommend them more. Dan Hind arranged and took me on the viewing of the property and even facilitated a second viewing of the property. He has been extremely helpful throughout this whole experience, providing a friendly and professional service. We’d like to thank Dan and everyone at the Tilehurst branch who made the move an easy and stress free experience.

Hannah · 24 May 2022

★★★★★ 5/5

Trustpilot

Super-star Donna-Marie Brant

Donna-Marie Brant has been looking after us & our properties for many years. We are still impressed by her efficient, prompt & personable service. Most recently she coordinated the fitting of a new boiler, an extension to our lease & liaised with the tenants over the completion of supplementary documents. Can we therefore, through this medium, convey our ongoing appreciation to Donna-Marie for her outstanding service.

Robert · 22 February 2023

★★★★★ 5/5

Trustpilot

Romans Woodley

I can't fault the service we received from Romans in Woodley. From my initial visit to them my father's house was on the market and sold to the first viewer very quickly. The quality of the photographs was outstanding. A big thanks to all the team there, Jack and Shante kept in contact with me at all times, and considering the lockdown which did effect certain aspects did their absolute best to make things happen in what was a challenging time for me.

Teresa · 20 March 2021

★★★★★ 5/5

Trustpilot

Long Distance Landlord

We have been renting our property in Wokingham with Romans for the past 14 years. As we live in USA it is really important that we have an agent we can trust to sort out issues. Aston Busby is currently helping us complete a refurbishment project, and she has been excellent collecting quotes and managing any queries we may have. We look forward to continuing to let our property with Romans.

Richard · 16 August 2022