4/5
GoogleVery efficient & friendly service; immediate response by phone following an email query.
Agent replied · 22 April 2026
Thank you for your review Marika we are pleased to hear you had such a good service
Trusted Agent profile · High Wycombe · Buckinghamshire
Verified
JNP Estate Agents High Wycombe reviews
★★★★★
919 reviews across 2 platforms
27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ
Part of JNP Estate Agents, see every office.
JNP Estate Agents's office in High Wycombe, Buckinghamshire, at 27 Crendon Street, is rated 4.6 out of 5 across 919 reviews on two platforms, including 866 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards JNP Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for JNP Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
Google4/5
GoogleVery efficient & friendly service; immediate response by phone following an email query.
Agent replied · 6 February 2024
Thank you for your review Marika we are pleased to hear you had such a good service
4/5
GoogleJNP have been great during my stay in their managed property in Reading. Paperwork has always been quite speedy and their staff very professional. Maintenance of the building was also on a regular basis and were possible, scheduled as soon as possible.
5/5
GoogleA very helpful team who kept me informed throughout the selling process.
Agent replied · 6 February 2024
Dear Kevin, thank you for your review we are very pleased to hear you have had such a good experience with JNP.
1/5
TrustpilotVery poor communication
Very poor communication, was told buyer had pulled out and was not notified until I had to chase it. No commitment to sell, shocking Service no longer that local feel
5/5
GoogleVery helpful and efficient - the whole renting process was smooth and straightforward.
Agent replied · 6 February 2024
Thanks for your review Nick we are very pleased to hear you have had such a positive rental experience.
1/5
GoogleWe had a bad experience with JNP. Would reccommend going elsewhere.
Agent replied · 6 February 2024
Hi Thomas, we are very sorry to hear you have had a bad experience with JNP as you can see this is not normal practice for us and we would very much like the opportunity to talk to you and do our best to put this right. Please can you get in touch with your local branch
5/5
GoogleWe let with JNP and have always found our agent Laura to be very helpful, providing good, responsive service when dealing with maintenance and administrative issues. Will continue to let with JNP in the future and would recommend to others.
3/5
GoogleFair okay customer care/service...
Agent replied · 6 February 2024
Thank you for taking the time to give us your feedback Mr Kabera. We are sorry that you felt you didn’t receive the 5 star customer service that we strive to achieve. I know you have spoken to the Lettings team and we look forward to working together to provide you with the customer care you deserve.
3/5
TrustpilotSo-so for rentals, Good for buyers/sellers
Great if you are selling or buying a property. Will get all the boot licking possible. Not quite so good if you are renting. Could do better with improving support for tenants even basic communication.
1/5
GoogleDo not rent through JNP!! They charge the most expensive set up fees in excess of £699 and when the deal falls through and JNP have done nothing!!! They keep all the money , not a bad profit for doing jack ****
5/5
GoogleAlways polite, helpful and efficient Great team
Agent replied · 6 February 2024
Thank you very much for your review we are very pleased to hear you had such a good experience with JNP.
5/5
GoogleMy experience with JNP was a positive one, they managed to sell our flat within 1 day of being on the market and gave great advice throughout the entire process. Would happily use them again when the need arises.
5/5
GoogleA highly professional and thorough service.
Agent replied · 6 February 2024
Thank you for your review Adrian we are pleased to hear you had such a positive experience with us.
1/5
GoogleDon't waste your time. Very rude especially in the lettings department. I will go to other estate agents. I even logged a complaint and was ignored.
5/5
GoogleExcellent service from Laura for the past year helping me as a landlord deal with tenants and boiler services etc. Thank you for your hard work.
1/5
GoogleJNP Lettings are more focused on their bottom line than thinking about their customers. As a customer of JNP, they regularly made unprofessional mistakes, with little to no communication to their client.
5/5
GoogleI have nothing but praise for JNP High Wycombe. From valuation to completion they gave us professional and friendly service. They communicated well and took responsibility to handle problems in our chain.
1/5
GoogleLess than 1 🌟 Arranged a viewing with Lloyd for Saturday at 11:30 am. Arrived only to be left …
5/5
GoogleExcellent service from Laura for the past year helping me as a landlord deal with tenants and boiler services etc. Thank you for your hard work.
5/5
GoogleRating only, no written review.
Agent replied · 18 May 2026
Thanks Candice for your review. We hope your you enjoy your new home! Best wishes Alex
5/5
GoogleRecently purchased my home through JNP. Fantastic level of service and professionalism from Steve James. Great work Thank you
5/5
GoogleRecently purchased my home through JNP. Fantastic level of service and professionalism from Steve James. Great work Thank you
5/5
GoogleGood natured, professional and knowledgeable estate agency in High Wycombe. Customer Service was pleasant and helpful throughout the transaction. Highly recommend 👍👍👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JNP Estate Agents High Wycombe
Has JNP Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: JNP Estate Agents, High Wycombe won Platinum; JNP Estate Agents, Hazlemere won Gold.
