Ryder & Dutton Glossop reviews in High Peak

★★★★★ 5/5

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Friendly service that goes above and beyond

I sold my house recently through Ryder Dutton after the excellent service I'd previously had from them as a purchaser, I was not disappointed. From the first approach until the day of completion they were great, friendly, efficient & knowledgable. Fiona amd Freya were brilliant at helping me consider offers & in negotiating and I sold at a price I was happy with.The chain to complete was long and therefore complicated, Fiona went above and beyond to keep things moving and to ensure the completion date happened (despite some lack lustre solicitors for various parties). Highly recommend!

Charlotte · 26 June 2024

★★★★★ 5/5

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Wonderful team to work with

Wonderful team to work with. 16 viewings booked in a day and the house sold within a week at the asking price. We did the viewings ourselves over the weekend.Leanne came out initially and got the spec for the particulars and price right, the photos they took were really good and Martha was so efficient in taking the bookings, supported by the team calling me every 30 minutes. What's more, R&D were also acting for all those making an offer on our house so knew where they were in the process of selling their house.

Martyn · 26 June 2024

★★★★★ 5/5

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Carmel was totally amazing

Carmel was totally amazing. At the end of the sale we had many problems and she stood firm and made things happen. Never phased in spite of numerous setbacks mainly caused by our buyers and their solicitors. We, our solicitor, Carmel and the man who we were buying off worked tirelessly to make the exchange of contracts and then completion happen in spite of the problems we faced.Ove the years Ryder and Dutton have been my go to estate agents. Hopefully this will be our last ever move but if there was to be another ther would only be one agent we would go for!

Maurice · 24 June 2024

★★★★★ 5/5

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It was a positive experience using…

It was a positive experience using Ryder and Dutton to sell our dad's house. However, working with Catherine was an absolute pleasure. She was professional, friendly and always answered any questions. She went above and beyond throughout the process to make is as easy for us as she could. She is a real asset to Ryder and Dutton

Mrs · 14 March 2026

★★★★★ 5/5

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Jenny Boyle was the best

Jenny Boyle was the best, she was in contact with us at all stages and chased things for us. She was absolutely brilliant, as our sale and purchase was a very long process due to our buyers pulling out and nearly missing our dream home !! Cannot fault any of the staff but especially Jenny !! Thankyou 🥰🥰

Joanne · 13 March 2026

★★★★★ 5/5

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Ryder and Dutton completed selling our…

Ryder and Dutton completed selling our property on 7th June in Cowlersley. Leanne was very accommodating when we first approached to sell the property and put it on the market within a week. Nicola managed the whole process of the sale and was very communicative throughout, she was very approachable and extremely helpful and calming through a stressful time. She contacted us regularly to keep us updated throughout the process. This is the first time we have used Ryder and Dutton and we would highly recommend using them to friends and family and would certainly look to use them again in the future.Jamie & Gemma

Jamie · 19 June 2024

★★★★★ 5/5

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A big thank you to…

A big thank you to Emmy,Michaela,Oliver,Amber,for there professional approach in getting our sale through would definitely recommend.

Stanley · 20 May 2026

★★★★★ 5/5

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Excellent and professional service from…

Excellent and professional service from all the team, but especially Michaela who helped brilliantly in what turned out to be a long drawn out process.

Karen · 18 March 2026

★★★★★ 5/5

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Awesome ALEX and fabulous Freya

Thanks to Freya and Alex I have a new happy tenant in a lovely home. They went above and beyond to help me get the property repairs completed, recommending quality local trades and being available to help with access to the property when I was unable to be there. They really made a difference to the while process of getting the house ready for letting and then finding a new tenant. Cannot thank them enough.

Deborah · 5 September 2024

★★★★★ 1/5

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Best to Avoid this Estate Agency..

I was served section 21 notice just just after 6 months of renting the property, they claimed the owner wanted to sell and I offered to buy. They then came back to me that the Landlord is no more interested in selling and a family member was moving in. I eventually moved out. Alas, time to pay my deposit came, the agency and the landlord came up with various excuses to avoid paying back my deposit. By the way I am a very compliant tenant, paid on time, even emailed to ask them what my balance is before I moved out and paid every penny. I did not trash the property and the property was handed back the way we met it. I have a decent amount to purchase a property, emailed 2 of their sales team members already but will never even go near them as I am so disappointed in them right now.I am so so disappointed that they are trying to avoid to pay back my deposit with all tricks in the book. This is my money and I want it back fully.

Jo · 4 June 2024

★★★★★ 3/5

Trustpilot

Do your research

The whole experience has been saved by one member of staff Jenny.. Without jenny we would have moved estate agents and gone with someone else. We didn't have the best experience over all due to our buyer. However going forward , There needs to be an outline of what order the whole process happens and who deals with what . Viewings need to be confirmed, too many no shows these should be confirmed before hand to save unnecessary disruption on peoples lives and for the agent. There should be a pack to explain what a solicitor actually does and what the agents do. Jenny was finding out information before the solicitor she has been our saviour it needs to be outlined at what point the solicitor should be contacted and if it's purely down to the agent to sort everything, its easy to think you are the only customers they are dealing with but comunication is key, there were times we would send emails then all of a sudden we get one back with an update . Fridays seem to be the email day, everything seems to appear friday before close for the weekend so then another two days of not hearing anything ,we would not reccomend Holden smith (recommend by Ryder and dutton) do your research and check the past reviews. never again ! Too many directors and not enough knowledge on people skills / communication , looking at the reviews we were not the only ones having a bad experience with them . Jenny has basically done the solicitors job for them, every email sent from holden smith was actually done initially by the agent . this is our second house purchase its the most stressful life changing experience we have ever had ,we will not be doing it again. We all are experts at our jobs with out knowing it , selling and buying a house is not something everyone does daily , giving someone an overall good experience should be key. Explaining the following , who does what ? Time frames, We have constantly contacted jenny for updates. Make a day weekly for communication, saves a million emails backwards and forwards . pick a day and ensure all office understand the process your needs and expectations . Don't be loyal to local not always the best way .

Sam · 30 May 2024

★★★★★ 5/5

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Simply the best!

Simply the best and I wouldn't go anywhere else. Alice Rimmer and the staff at the Ashton branch are great to deal with, professional and totally on the ball. They sold mother's property within days of listing and then their Move Manager, Geraldine Marsden took over to very ably shepherd the sale to completion. That is such a valuable role because it saved me the hassle and worry of chasing people up.

AN · 11 October 2024

★★★★★ 5/5

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Great Service

Sarah Green was friendly, professional and patient. She went out of her way to help me out on moving in day, which I really appreciated. Sam was also really helpful and patient throughout. Plus, when I arrived Sarah presented me with not only the door key but a hamper of tea, coffee, biscuits, drinks and money off vouchers. I found all the agents personable, human and professional. Thank you.

Sandra · 23 November 2024

★★★★★ 5/5

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I sold my house via the Heywood branch

I sold my house via the Heywood branchCatherine Salisbury was fantastic all the way through, extremely knowledgeable and kept me informed throughout the previous whether it be good or bad news regarding viewings, etc.You can tell that Catherine & the rest of the team (Jenna, etc.) work really well together & the response whenever i called was up to speed & answered very professionally & friendly, so much so that at times i felt i was the only client they had. Nothing was too much trouble & although the house selling experience can be quite stressful, the R&D team at Heywood made it far easier than i've ever experienced previously. Thank you

Paul · 24 May 2024

★★★★★ 5/5

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Geraldine Marsden move manager excellent service

Thank you Geraldine for your help regarding our recent move. Geraldine Marsden was an exceptional move manager, and available to assist throughout the entire moving process as a result we managed to go from sale to completion within 4 months. I was very impressed with Ryder and Dutton and wouldn't hesitate to use their service again. If you're looking for an estate agent to help you move I would highly recommend.

Miss · 21 October 2024

★★★★★ 5/5

Trustpilot

Excellent and very professional .Also…

Excellent and very professional .Also very friendly. There were a number of complicated issues with probate and we were greatly supported whilst these were resolved.Nothing was too much trouble which again in the high pressure environment of house selling was very encouraging. Looking back the support we received was exceptional. When it was needed advice and guidance was always very readily available. So glad we had Ryder and Dutton on our side. Thanks again for everything.

Fraser · 31 July 2024

★★★★★ 5/5

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Ryder & Dutton Rossendale

Ryder & Dutton tailored their service to my needs and helped make the sale of the property relatively stress-free.My agent Leon was professional, attentive, great in communication and very friendly. I seldom needed to chase up for an update as he kept me informed and updated regularly.The team, especially Nick demonstrated professional knowledge and understanding of the local market very well.The photographer who worked with them also took very high standard photos for the property.Although there were one or two things they could further improve on, overall they are a very good estate agent that I would recommend. I felt that I had made the right decision choosing them.

Ms · 21 May 2024

★★★★★ 5/5

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House sale with Ryder & Dutton

I sold my house with Ryder & Dutton earlier this year and had a great experience from start to finish. I got a realistic valuation, a detailed listing which showcased the property really well with beautiful photographs. I secured a really good offer and was kept up to date throughout the sale process with regular, personal emails. I felt comfortable to reach out to my case handler, Geraldine, with any questions - she was always very friendly and prompt. Thanks Geraldine and all the team involved.

Deryn · 15 May 2024

★★★★★ 5/5

Trustpilot

One of the best experiences I have had…

One of the best experiences I have had when dealing with an Estate Agent. Particularly Georgie, Amber, Naomi and Lucy who were excellent a being vigilant with prospective buyers and clearly had my best interests at heart - thank you so much for that. Thank you also to Alex who put me in touch with the best solicitors ever, also Zoe, and to Geraldine for keeping me updated weekly on the progression of the sale.Breath of fresh air.Thank you all, truly grateful for all of your hard work.

Jacquie · 10 May 2024

★★★★★ 5/5

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Strong communication and helped get results

Strong communication and helped me get my property in a very challenging chain. It’s a stressful process for involved but my move manager at Ryder & Dutton was contactable every day doing a lot of piecing together which was very valuable to me, I would suggest using.

Alex · 7 September 2026

★★★★★ 2/5

Trustpilot

Sub average service for price

Positive points: Branch Manager was very helpful during initial process, and guided me very well and house went up on sale fairly easily and quickly. The drawing of contract was easy.Negative points: Once house was sold, Lack of communication, I wasn’t kept up to date, I had to do lots of chasing around and even with that I would get redundant answers. Any information I was seeking from seller where agent has to act as a bridge, it was almost impossible asking them for help. Staff not very helpful. Based on this I think they are overpriced for services they give. Will I recommend R&D? No!

Amir · 25 April 2024

★★★★★ 5/5

Trustpilot

Great work!

I am absolutely delighted to share my heartfelt appreciation for the outstanding service delivered by Emma and Elizabeth. Their meticulous attention to detail and proactive approach in arranging property viewings surpassed my expectations. Their warmth and professionalism made the entire process not only efficient but also enjoyable. Furthermore, I cannot thank Laura enough for her exceptional communication skills and unwavering commitment to keeping us informed every step of the way. Together, their collective efforts have truly set a benchmark for excellence in estate agency services, and I am immensely grateful for their dedication, expertise, and genuine care.

Mengran · 17 April 2024

★★★★★ 5/5

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Lisa Royle was responsible for…

Lisa Royle was responsible for ensuring, eventually, that the property was sold. There were a number of issues with intending purchaser's but Lisa maintained a positive and helpful approach throughout.I was kept fully informed of matters throughout.The property was put on the market in December 2023 at a somewhat optimistic value and took about 10 months to eventually sell. Lisa was involved throughout to bring about the sale.

Jeremy · 29 October 2024

★★★★★ 5/5

Trustpilot

Highly recommended!

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!

Stephen · 13 May 2026