Every review we hold for the High Peak office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTenancy Application Fraud Perpetrators
This company participates in Tenancy Application Fraud by knowingly making false statements in the tenancy application without the knowledge or consent of the landlord. As a matter of unequivocal fact, Jordan Fishwick and HomeLet UK made false statements by claiming an applicant had a landlord when he did not. Claiming an applicant was a private tenant when he was not and accepting the same NI and Payroll number for the applicant as was provided for the financial referee and accepting the same mobile number for the applicant as was taken for the fake landlord all for the purpose of processing a Fraudulent Tenancy Application.This company also complied with instructions from HomeLet UK the referencing company who are supposed to be fighting Tenancy Application Fraud not to request proof of employment or proof of income from the applicant yet somehow an apparent payslip was uploaded to the Case Log when it did not even exist because a copy could not even be provided to the landlord after HomeLet UK said they gave it back to Jordan Fishwick while Jordan Fishwick insisted, they never received any payslip from the applicant. These two companies Jordan Fishwick are the facilitators of Tenancy application fraud and HomeLet UK were also complicit in accepting as the conditional proof of address an unauthorized NHS letter inviting the applicant to take part in a survey. When asked why this unauthorized document was accepted HomeLet and Jordan Fishwick said it was accepted because the applicant "didn't have anything else" so they did not refer it to their underwriters. So, there you have it, and this is just the tip of the iceberg to what these two agents did. The rental has since been severely damaged not to mention no rent has been paid for the last 6 months and because the tenant was allowed to make anticipatory breech of the AST by telling Jordan Fishwick and HomeLet that he planned to find a home in the Uk as well as abroad and this was not disclosed to the landlord, the Tenant hasn't been living in the property causing a pipe to burst causing tens of thousands of pounds worth of damage. Jordan Fishwick also tried to retrospectively change the terms the agreement (more fraud) to remove their obvious liability. The police are now involved because this tenant has apparently stolen furniture from the fully furnished rental. This case is going all the way to the civil and criminal courts and all those associated with protecting these fraudsters will be named and shamed in the process. If this is post is not genuine as it has previously been claimed, then I challenged Jordan Fishwick and HomeLet to sue me for defamation. I'll be taking a screenshot and copy of this post in case I have to repost it elsewhere.
Anshire · 18 January 2023
★★★★★ 5/5
TrustpilotOver and Above!
First time buyer. Should have been easy but ended up being a very long, drawn out process. Had it not been for the Chorlton branch at Jordon Fishwick (Stuart for the first 5 months and Maura who took over during a difficult exchange & completion) I think we would have given up. We were guided and helped through to a successful conclusion! Would not hesitate in recommending this company.
Gail · 6 November 2023
★★★★★ 5/5
TrustpilotI’m really so happy with Jordan…
I’m really so happy with Jordan fishwick. Mostly from team member Joely. She’s everytime ready to help about my property. Recommend to everyone.
Ozan · 7 August 2024
Agent replied · 23 August 2024
thank you for your comments
★★★★★ 1/5
TrustpilotJust a nightmare
Just a nightmare, they treat tenants like pure dirt even though their staff definitely rent as well... It's laughable really but expected from a bunch of uneducated jobsworths - check the website to see the state of the type of people you have to deal with!
James · 4 December 2024
★★★★★ 5/5
TrustpilotJoely deals with any issues efficiently…
Joely deals with any issues efficiently and helpfully and the firm are prompt in replying to any emails or calls, which is really helpful.
Andy · 18 June 2024
Agent replied · 23 August 2024
thank you for taking the time to share your feedback, much appreciated
★★★★★ 5/5
TrustpilotA really positive and pleasant…
A really positive and pleasant experience . Saffron did a professional job and it was a pleasure to meet her .
Susie · 25 July 2024
Agent replied · 23 August 2024
thank you for taking the time to share your thoughts, it's appreciated
★★★★★ 1/5
TrustpilotUnsolicited Marketing Emails
Inquiries about a property via Right-Move and was spammed with unsolicited marketing material from Jordan Fishwich.Emailed to state that a prospective client must provide confirmation of their subscription before receiving marketing material, as outlined by the ICO.Received blunt replies from the so-called director "Martin" that stated I agreed to Right Moves Terms of Use.I agreed although this does not cover them obtaining and using my information for such purposes. Had Right-Move emailed me directly, this would not have been an issue.Right Moves' terms of use clearly state that permission is not given to third-party companies to use this data for marketing purposes and site users have the option to opt-out of direct marketing.Martin Refused to acknowledge their breach of GDPR, so I have escalated my complaint to the attention of the ICO.I suggest they employ a compliance department to ensure they are adhering to data protection legislation.
Rory · 18 August 2022
★★★★★ 1/5
TrustpilotSO unprofessional - Do not use Jordan Fishwick
During my sale (2 bed flat) I chased JF most of the time and when eventually the sale completed they did not even bother to contact me (yet grabbed their fees) .....
Flat · 8 May 2025
★★★★★ 1/5
TrustpilotWhoever grows up wanting to be an…
Whoever grows up wanting to be an estate agent...Awful experience renting with Jordan Fishwick, I don't know if they're deliberately awful or just stupid.. it's pretty clear when you go into the office and meet them.Pointless deposit disputes, useless engagement and a few GDPR breaches...
John · 12 November 2024
★★★★★ 5/5
TrustpilotThank you
Debbie and Alex in the office made the process of finding a property to rent very smoothly. Both ladies I found very efficient and super helpful during the process and without them I know I would have had a totally different experience. Thank you again- Claudia Garrett
Claudia · 12 October 2024
★★★★★ 5/5
TrustpilotA quick and efficient experience
A quick and efficient experience. Joely in particular was extremely helpful in giving me all the information I needed. Definitely recommend.
Daisy · 3 July 2024
Agent replied · 23 August 2024
thank you for taking the time to let us know your thoughts, very much appreciated
★★★★★ 1/5
TrustpilotBeware potential renters
Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner.On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable.So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let.At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks.Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
Sue · 4 July 2022
★★★★★ 5/5
TrustpilotThe Manchester branch of Jordan…
The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
Aileen · 14 June 2022
★★★★★ 5/5
TrustpilotFriendly and efficient
Friendly and efficient. Always available when you call. Very proactive and good communication throughout. Would recommend.
Rachel · 15 October 2025
★★★★★ 5/5
TrustpilotAlthough there were difficulties at…
Although there were difficulties at times Jordan Fishwick and in particular Broghan Wilson sorted everything out very quickly for us as well as Lucy and Simon.. Full marks.
PAUL · 11 November 2022
★★★★★ 5/5
TrustpilotPurchase of a House
Recently we bought a house from Jordan Fishwick and the seller’s estate agent, Lara, was excellent. She was proactive, polite, and a great communicator. The deal wouldn’t have pushed through before Christmas without her being able to coordinate all aspects - excellent!
Laura · 24 November 2024
★★★★★ 1/5
TrustpilotI have rented a house through the…
I have rented a house through the property management side of Jordan Fishwick for nearly 3 years now & I have experienced very poor service in regards to actioning repairs & replacement items. On first moving into the property I alerted staff to a leak in the outer house that has never been repaired. In November of last year the gas fire in the lounge became unsafe & needed replacing, after numerous phone calls someone eventually came & measured up for a new fire, but I’m still waiting. I expect they are waiting for flaming June to fit it, having left me and my 2 children to shiver through the winter months. Shameful!
Michelle · 18 March 2022
★★★★★ 1/5
Trustpilot9 year tenant
Having been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc.Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago.Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents.Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection.All in all would never recommend or suggest using such a horrific company.Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
Mr · 28 February 2022
★★★★★ 5/5
TrustpilotExcellent support with finding a rental…
Excellent support with finding a rental Debbie was so helpful and worked very hard to provide an excellent service and got us the perfect house thanks so much
Harriet · 13 August 2022
★★★★★ 5/5
GoogleExcellent experience with Jordan Fishwick, the team have been very helpful and professional. Great communication by Elizabeth, very proactive and co-ordinated everything throughout the sale and purchase of both properties. Thank you!
Gareth · 14 March 2025
★★★★★ 5/5
TrustpilotRecently purchase a house in Glossop
Recently purchased a house via Jordan Fishwick Glossop. They were brilliant throughout, great communication and kept be up to date daily on the progress of my purchase. Really appreciate the support, particularly from Debra who was very helpful.
Callum · 18 December 2024
★★★★★ 1/5
TrustpilotBad experience
Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved.Had issues regarding refund of deposit, claims without evidence were made during check-out to attempt to deduct my deposit. This is an unprofessional practice. Some of the issues during check-out had been complained by me when I moved in, but it was ignored. However, for the same issues I raised that were left unsolved, they want to deduct my deposit to solve it for the next tenant. It was totally unreasonable when it was never solved for me in the first place. This caused a huge delay in refunding that took us few months after I moved out.
Nic · 12 November 2021
★★★★★ 5/5
TrustpilotGood communication all the way through…
Good communication all the way through the process
Mrs · 20 November 2025
★★★★★ 5/5
TrustpilotExcellent estate agent
Excellent estate agent. Cannot praise them enough. Held my hand throughout a difficult sale where a link, further down the chain, proved to be a nightmare. They really do care and they are professional, helpful and above all kind.I really wouldn't go to anyone else.
Annie · 24 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.