Every review we hold for the High Peak office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNever met someone that treated us so poorly...
After 3 years spent in the UK for work, I can definitely say that I'll be leaving behind a piece of my heart in this country, impressed about the British spirit, kindness and lifestyle. hardly ever I've met someone rude for the expection of this company I'm reviewing, and I'm speaking in particular of the branch that covers the Didsbury area in Greater Manchester. As a tenant I've been treated very poorly and I'll give you few examples:1. they've left me with a broken window during winter for months,2. I've lived in an apartment with cealing all stained by infiltration due to tenants living above my apartments and due to a very bad weather condition that ruined part of the livingroom ceiling close to the window, and they've never organized repainting, even though we've asked for years.. (and we're talking about a nice apartment in a very nice area in Manchester)2. disrigarding any kind of decency they've increased rent every year only few days before the end of the contract leaving me with no choice but to renew, it's ok to increase rent, don't get me wrong, but doing it a handful of day before the end of the contract is quite underhand... don't get me wrong, legal, but still, that's the worst part, they'll always find the legal way to screw you over3. After 3 years, even after proving a long time notice before I was leaving (anticipating the end of the contract of basically 1 month only...) they've exposed to me an absurd exit fee, and a daily rate until the start of a future new tenancy. With that scenario I kindly asked to put the house on the market to not incur in even more costs, but they've replied by saying "no exit fee in advance, no house on the market"... even though I'm leaving the apartment in 2 weeks...I have to say that only "supporting" the landloards is not a good way of doing business and treating people like that is never acceptable.Thank you all for reading, please if you can, don't rent any apartment managed by this company.
Tommaso · 30 November 2023
★★★★★ 1/5
TrustpilotA Warning to anyone looking to rent.
My experience with Jordan Fishwick at 6 Latchmere Road, Manchester, shows why students and young tenants should avoid them. At every stage they acted in bad faith, misrepresented key details, and treated us with contempt.
Tenants · 19 September 2025
★★★★★ 5/5
TrustpilotWe have had a very positive experience…
We have had a very positive experience selling a property with Jordan Fishwick, Wilmslow.
Linda · 19 March 2026
★★★★★ 5/5
TrustpilotJoely is 5 stars!
Joely in Hale made letting the property super easy, would highly recommend her. Always quick with responses and solutions, thanks Joely!
Jessica · 13 June 2024
★★★★★ 5/5
TrustpilotRental
We use Jordan Fishwick for our rental properties. We have always received great service from both Donna at Hale branch and Debbie at Wilmslow branch.Both are very efficient and easy and pleasant to deal with.
Sarah · 9 July 2024
Agent replied · 23 August 2024
thank you so much for your kind comments
★★★★★ 5/5
GoogleExcellent service from Elizabeth and the team at New Mills. Our best experience with an estate agent. They were very helpful from the start of the process until the (very stressful) move. Highly recommended.
Emma · 19 August 2023
★★★★★ 1/5
TrustpilotIt was a very unprofessional agency
It was a very unprofessional agency. They refused to support my sister-in-law in informing the landlord about the damages in the house. They forced me to pay for one full year of rent for the lady. She has been so depressed and frustrated. The house has a leaking bathroom and a terrible basement. They refused to allow me to access the Landlord.
Kingsley · 18 September 2024
★★★★★ 5/5
TrustpilotJoely Brookes
Just like to mention the great help I get from Joely Brooke’s . Responds so quickly to my emails and has always been there for any advice . Just so helpful . Amanda .
Amanda · 8 July 2024
Agent replied · 23 August 2024
Thank you for taking the time to write your review, it's much appreciated
★★★★★ 5/5
TrustpilotJordan Fishwick has managed our…
Jordan Fishwick has managed our properties for more than 20 years and they have always been helpful and proactive in sorting out issues. Our current property manager, Joely Brooks, continues to provide an excellent service.
AE · 12 June 2024
Agent replied · 23 August 2024
Thank you for your kind feedback!
★★★★★ 1/5
TrustpilotAppalling experience
Appalling and really disappointing experience from Jordan Fishwick whilst trying to offer on one of their properties. After viewing a lovely house, we placed an offer. I didn't receive any acknowledgment to this offer for days so rang to check it was received. The offer was received and declined - I wasn't informed.
Sophie · 16 January 2025
★★★★★ 5/5
TrustpilotThe extra mile
Jordan Fishwick went the extra mile to get our purchase over the line. Can't praise them enough for their hard work on our behalf.
Susan · 3 December 2025
★★★★★ 5/5
TrustpilotExcellent service from Jordan Fishwick
The service has been consistently excellent from Jordan Fishwick. Our Property Manager, Kat Walker, has been attentive, professional and responsive to all our needs. Her dedication has made our renting experience smooth and pleasant.
Cyrus · 11 June 2024
Agent replied · 23 August 2024
thank you for taking the time to give us your feed back. It's much appreciated
★★★★★ 5/5
TrustpilotI have recently ended a 4 year tenancy…
I have recently ended a 4 year tenancy at a property managed by Jordan Fishwick and the whole process was taken care of efficiently by Joely from start to finish. I couldn't have asked for a better letting agent throughout my time in the rental property as any issues were dealt with quickly and without issue.
Mr · 7 November 2024
★★★★★ 5/5
GoogleGeorgia was amazing, within a week of showing us around a rental property, we were moving in. Georgia was there with help and support every step of the way.
Many thanks 😊 …
Paul · 15 June 2023
★★★★★ 1/5
TrustpilotIf I could score zero stars for this…
If I could score zero stars for this company then I would. Total lack of care from a tenants perspective. From a landlords perspective not great either as the workmen they send are not specialist - ie sending a general handyman to paint over damp - it still showed as the paint was runny as water.I couldnt move in on the day I had paid to as the house hadnt been cleaned and the boiler was broken.On move out the experience got worse. The house was left immaculate yet they took £75 to clean the worlds smallest bathroom (only a shower no bath) and £105 to pull up some weeds on the front drive and trim a bush.Terrible experience, made to feel like a 2nd class citizen. AVOID
Jane · 22 June 2023
★★★★★ 5/5
TrustpilotJordan Fishwick made the renting easy!
Jordan Fishwick made the renting process as quick and easy as possible. Enjoyed their customer service very much. If I had any issues to be raised they were dealt with quickly and appropriately. The team at JF, especially - Joely Brooks and Jack Wood have been a massive help in having me moving in and out! So thank you!
Adithya · 21 August 2024
★★★★★ 5/5
TrustpilotJoely Brooks review
Joely has always been a consummate professional, handling queries in a respectable andcourteous manner. As a member of the Jordan Fishwick team, she is a pleasure to work with.
Yunus · 18 June 2024
Agent replied · 23 August 2024
thank you for your feedback
★★★★★ 1/5
TrustpilotLANDLORDS BEWARE
LANDLORDS BEWARE. They treat tenants terribly but most importantly are NOT good property managers. They do not carry out end of tenancy cleaning/repairs (which you assume are done for the amount you pay them) and just hope the new tenant doesn't notice. If the new tenant does notice you are drawn in to battle with them as to who pays for what when these guys should have been sorting this to begin with. The property I was involved with had a bailiff threatening to knock the doors down for a tenant that had left years ago - no help and can only imagine who'd have footed the bill for new doors. I've been a tenant and a landlord for years, I wouldn't go near this bunch ever gain. Also - staff at DIRECTOR level are incapable of handling GDPR issues.
Mark · 22 March 2023
★★★★★ 5/5
GoogleI cannot praise Jordan Fishwick New Mills enough!
Elizabeth and Phoebe have been exceptional in there help through what was not a straight forward buy/sale. I would highly recommend using them .
Jane · 11 July 2025
★★★★★ 1/5
TrustpilotDreadful - Harry Ignatowicz of Jordan Fishwick…
We engaged Harry Ignatowicz of Jordan Fishwick to sell our property
Luka · 27 January 2026
★★★★★ 5/5
GoogleElizabeth Hart from Jordan Fishwick made our house sale a joy (even during the times it was very painful).
She is smart, knowledgeable and when needed…a force to be reckoned with. Elizabeth, is a powerful person to have on your side during a process you need it the most.
Kind, warm and genuinely brilliant at her job.
Beth · 25 July 2024
★★★★★ 1/5
TrustpilotThis company trats tenants very poorly
This company trats tenants very poorly, expects people to just accepts rent increase 10 days prior the end of the lease!!! and now is the second year in a row that's been doing that. Don't trust them, no matter how hard you'll stress the fact that tenants need at least 2-3 months notice for actining on a rent increase, they will defend the rights of the landloard and disregard the community.During these difficult times I'd expect a company like this to care about the community instead of just business but I guess this isn't the case.
Tommaso · 26 January 2023
★★★★★ 5/5
TrustpilotAfter 40 years in the same house we…
After 40 years in the same house we were very glad to have the Wilmslow JF team's knowledge, experience and professionalism to help us through the process of selling. Very successful outcome, and very good communications throughout with Broghan and Richard. People tell us it's never great fun to sell a property, but it certainly helps to have confident guidance and support through the process.
Michael · 24 February 2024
★★★★★ 1/5
TrustpilotThis Estate Agent (Chorlton branch)…
This Estate Agent (Chorlton branch) allows gazumping after an offer has been accepted and buyer has agreed to proceed. They say they would allow this up to Exchange day! They do not give you the truth of the situation. I had to squeeze the information out of the sales director!! I would not trust this estate agent. Although gazumping is not illegal in the UK, it is completely unethical and professionally unacceptable!
Julie · 14 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
