Trusted Agent profile

Jordan Fishwick reviews

3.9

★★★★★ Good

227 reviews across 2 platforms

2 Union Road, New Mills, High Peak SK22 3ES

Jordan Fishwick's High Peak office at 2 Union Road is rated 3.9 out of 5 across 227 reviews on two platforms, including 51 Google reviews rated 5.0. The 176 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

5.0 / 5

51

Reviews on Google

This office

Trustpilot logo

176

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the High Peak office, from every platform, shown as written. First names only.

5/5

Trustpilot

I am a returning client with Jordan…

I am a returning client with Jordan Fishwick and they have yet again impressed me with their tenacity, professionalism and sheer results. After having the property appraised by several agents, I chose to go with Jordan Fishwick as I had a good previous experience with them, plus they have a strong presence in the area. They achieved three asking price offers for me after only three weeks in a tricky market. A huge thanks to Guy and all the sales team in Wilmslow.

Frankie · 22 August 2023

5/5

Google

The best estate agents I've dealt with by far. My seventh house move of my life and quite a complicated one to deal with as it was a separation as well as a double move. A double chain to deal with and us right bang in the middle. Jacqui kept us informed throughout the process and did her up most to push the chains along in both directions and I imagine this was frustrating at best. I went with the New Mills most popular choice of estate agents last time and in comparison, Jordan Fishwick blew them out of the water. Thank you xx

Shaun · 19 August 2023

5/5

Trustpilot

House Purchase with Theo Orr

We had a fantastic experience buying our first property with the help of Theo Orr. He made the process easy, enjoyable and was always available to help with any queries we had. He was extremely knowledgeable and professional throughout the whole process which enabled us to move quickly with our purchase. Thank you Theo !!

Hugo · 3 December 2024

5/5

Trustpilot

Efficient, Clear, and Pleasant Collaboration

Efficient, Clear, and Pleasant CollaborationI have had the pleasure of working with Joely, on multiple occasions as part of my role at Legal for Landlords. I must say that my experience has been nothing short of outstanding. As a legal consultant it is crucial to have clients who are responsive, clear, and cooperative. Joely, has consistently exceeded these expectations.Every question and query I have posed has been answered promptly, often within hours. This level of communication has not only facilitated smooth case progression but has also ensured that no detail is overlooked, which is paramount in legal proceedings and for her landlords. Her positive attitude and cooperative spirit have made every interaction enjoyable. It is rare to find a client who combines professional diligence with such a personable demeanor. Thank you, or your continued professionalism and collaboration. It has been a privilege to work with you, and I look forward more.

Leah · 5 July 2024

Agent replied · 23 August 2024

Thank you so much for taking the time to write such a comprehensive review and expressing your thoughts about Joely. It really is appreciated.

1/5

Trustpilot

massive undervaluation of our property - which sold for 46k more

Would not recommend. Marcus Dobson came to give us a valuation of our property and told us that the best we could hope for was £540k - we'd had a number of estate agents out at this time and they had shown us similar properties that were going for £575k and above. Consistently, they told us that the price should be at least £575k (there was actually a similar property, in not as good an area on at this price). Marcus told us that, this property hadn't sold and that he could put it on for any price, but that in his opinion we'd be looking at the £540k mark. We sold our house, shortly after (a matter of a week or so) for £585k. 100% would not recommend - £46k reasons why!Response to their reply. I wasn't the only one who disagreed. Every other estate agent did and so did our buyers. A 46k undervaluation = 1 star review. Suggests you don't know the market.

Rich · 28 June 2024

Agent replied · 23 August 2024

I'm sorry that you didn't agree with Marcus's valuation and we would always recommend getting other agents opinions. This hardly warrants a 1 star review. We cant find your property sold on any major websites? We wish you all the best. Jordan Fishwick

1/5

Trustpilot

Dont use Jordan Fishwick

My experience with Jordan Fishwick has been disappointing, particularly in comparison to other agents I've worked with. They charged me £1900 to find three tenants, despite my involvement in the tenant selection process. For one tenant, my mother and I conducted viewings and chose the tenant, while Jordan Fishwick only handled referencing. In another case, they simply forwarded a video I had filmed to a prospective tenant, essentially rendering their service redundant. It feels like I could have achieved the same outcome by using OpenRent.comFurthermore, the last tenant they found caused substantial damage to my recently refurbished flat. It's evident to me that Jordan Fishwick prioritises profit over providing quality service. I'm convinced they intentionally attract problematic tenants to pressure landlords into utilising their property management services and incurring additional fees. They are absolute fleecers!Given these experiences, I strongly advise looking elsewhere for property management services. Jordan Fishwick's practices demonstrate that their primary concern is extracting money from clients rather than delivering value. I will not hesitate to share my negative experiences with others in both Macclesfield and Chorlton, and I will be seeking alternative solutions for managing my properties.UPDATE:Please look at Jordan Fishwick’s arrogant response.Full of contempt for landlords. As it happens I don’t make thousands of pounds of income from these properties. The business is up to the hilt with mortgages and profit margins are very small, these are purely for my pension as I work for myself. The problem I have is that.I took all my own photographs. Had already paid once for getting a tenant in. But, was charged for all the marketing etc all over again when the tenant they got in moved out. All they did is repost the advert, didn’t do any viewings and replied to one email and then charged £750. When I was promised it was going to be £450.This is where my problem lies with Jordan Fishwick. As you can see, a reduction in fees for multiple lets and no viewings should be implemented.They mention that I don’t have them managed so why should they care…Why on earth would I have them managed when this is my main business. Why would any sensible person spend £1000s on fees when most things can be dealt with directly with the tenant. Landlords who use agents to manage maintenance aren’t really in touch with their tenants in my opinion, or have dozens of properties and just look at profit, I like to get involved with the properties and like the fact that the tenants feel comfortable to ask me directly for help etc. I want my tenants to feel like they can get directly in touch to sort a problem out faster. Not go through a middle man.I rest my case.

William · 28 June 2024

Agent replied · 23 August 2024

I'm sorry to hear that you feel that £1900 fees for renting three properties is excessive £633.33p per let. When we help generate £1000's & £1000's pounds worth of income you as a landlord. To accuse us of purposely seeking problem tenants is beyond the ridiculous. As we don't manage any of your properties and we feel that you are not in a strong position to advise others to look elsewhere. We value all of our landlords and tenants alike and our staff work hard on a daily basis to help and assist them all. Jordan Fishwick

5/5

Trustpilot

Joely at Jordan Fishwick

Joely is unfailingly helpful. She responds to any issues I raise promptly and courteously.Jordan Fishwick have managed the property for some years and have always proved effective agents.

Anne · 23 August 2024

Agent replied · 24 October 2024

thank you for letting us know

1/5

Trustpilot

Amateur Service Provider

We were interested in some of Jordan Fishwick’s property listings and looking forward to register with them as potential cash buyer, suggested a date for us to come in to show proof of ID and yet they refused to book us in until they see the proof of fund for last 3 months. We have provided them our fixed deposit certificate with an UK bank dated 7 months ago and maturing in 5 months. And yet they still insisting that wasn’t sufficient. We have tried to explain a number of times, being a fixed deposit we don’t get monthly statement. We even provided them with proof of fund came from sale of our last property.Unfortunately we have to forgo on those potential properties. Can’t imagine how hard it will get dealing with them in the future. Just can’t bring ourselves dealing with amateurs. Sellers beware! They are driving away a lot of potential buyers from your properties!

Ky · 10 June 2024

Agent replied · 23 August 2024

Hi, I'm sorry you found the service less than satisfactory. We do try to do our Anti Money Laundering procedures in line with advice from our compliance company. However, I'm sorry it has clouded your judgement and hope we may be able to assist again in the future

5/5

Google

When I came to sell my home of 58 years I knew it would never be a straightforward sale with its many unusual characteristics. Thankfully Elizabeth and the staff at New Mills together with the staff at Disley were there every step of the way to help. The communication was always there both to me and my purchaser . I cannot thank them all enough for the consideration they gave knowing this was going to be such a huge change for me and making it as easy as possible . I would highly recommend Jordan Fishwick if selling or purchasing a property in the area a huge thank you to them all .

Tony · 15 June 2023

5/5

Trustpilot

An excellent experience throughout

An excellent experience throughout, as always with Debra, Harriet and team. Very professional and pleasant team. A great job. thank you

Guest · 28 November 2025

1/5

Trustpilot

Disgusting company

Disgusting company. They will tell you to sign agreements and pay rent and deposits even tho they haven’t had an agreement with the landlord. We was meant to move into a flat on 1/8 everything was signed and agreed the day before however the landlord decided, even tho we passed every check and signed everything and PAID everythng, she wanted a guarentor. This was never stated before hand and even tho I told the agency I more than likely wouldn’t be able to provide one I was still advised to pay and sign as they could talk the landlord round. I was then told at around 4pm the night before my move they the landlord had said no. So contracts signed everything agreed rent paid and they mess you around like that. The company refused to do anything or care about the situation. I had to argue all that night and the next morning for my money back immediately which I still had to wait for. this company just likes to waste your time and money. This was mine and my partners first property together and now are too scared to try again as this experience was awful we’ve lost money for moving vans etc as everything was booked as we was due to get the keys in the morning. No one told me this may not go through as far as I was aware I’d signed not one but 2 tenancy agreements to still be told no.

Georgia · 4 August 2025

5/5

Trustpilot

Tegan at the Macclesfield branch is so…

Tegan at the Macclesfield branch is so helpful in helping you find a rental. Her customer service skills are excellent and I am so glad I had her help to guide me through the process. Thank you for working with me to find the right property for me and my family

Sophie · 17 April 2026

5/5

Google

I have dealt with both the disley branch and the new mills branch in trying to buy a property and the new mills branch was extremley helpful when compared to the disley branch who were fairly rude and abrupt throughout! Joy Jackson helped me throughout the purchase of my flat and i could not fault her work.

James · 16 February 2026

5/5

Google

I bought a house from Jordan Fishwick New Mills and Elizabeth Hart was fantastic throughout. Elizabeth was extremely helpful and responsive and provided information very quickly to everyone in the chain. The estate agent I used wasn’t great …

Elizabeth · 16 April 2025

5/5

Trustpilot

Best estate agents in Wilmslow by far (we tried a few)…

Thank you so much to Richard Peck and the team for all your hard work getting our house sold and navigating the process through to completion. As part of a 10 property chain it was a challenging process and without Richard’s pragmatic approach and being willing to go above and beyond I don’t think our sale/purchase would have gone through. Thanks for all the hard work and patience throughout!

Paul · 8 December 2023

5/5

Trustpilot

A house move made less stressful.

The staff are knowledgeable, efficient, friendly & professional. Our team member was very impressive & did everything she could to advance our process. She reassured us and was so helpful throughout our dealings with her.

Mr · 24 July 2026

5/5

Trustpilot

Wow! above and beyond.

I have used the Wilmslow branch for both Buying and renting properties before, always receiving a highly professional Service, however my last transaction, a property sale, needs special mention. This transaction turned out to be both extremely complicated and extraordinarily long, taking many months to finally get over the line. Through the whole process Guy and his team, especially Richard, who went above and beyond to get the deal completed. Without him, I can honestly say, I'd have closed the whole transaction down. What a fantastic service and I can whole heartedly recommend them to anyone looking to buy, sell or rent a property in and around Wilmslow. A top notch company.

Jared · 23 January 2023

5/5

Trustpilot

A team that keeps on top of things

Richard and team at JF Wilmslow did a great job for us from start to finish. We contacted them on a Tuesday, by Thursday the house was up on Rightmove with full description, floorplan and photos. By the following Monday we had a number of offers on or above the asking price. As the sale progressed (we were on a tight timescale) Richard continually liaised with the various parties involved and moved them along where necessary. We were appraised of the situation all through the process. There is no doubt we would not have made our deadline without Richard's expertise and continuing input,

JohnF · 7 January 2023

5/5

Trustpilot

Professional agent that gets results

We tried using an online agent before handing the reins to Tom and the team at JF Hale after our initial sale stalled. The difference was as stark as night & day, in our experience a good high street agent wins hands down given that 1) JF got the transaction over the line in double quick time, 2) JF achieved a better price, 3) Tom and the team followed up, chased and harried the process to completion - exactly what the online agents didn't do........ We would have absolutely no hesitation in recommending Tom and the team at Jordan Fishwick Hale to anyone looking for a professional estate agent that gets results.

Julian · 5 January 2023

5/5

Trustpilot

They were absolutely professional and…

They were absolutely professional and helpful Harriet and Debra were absolutely brilliant they couldn’t help enough

Elaine · 27 November 2025

5/5

Google

Elizabeth was amazing thoughout. Always friendly and professional and available to answer any questions, kept us updated with proceedings, without us having to chase for any. We always felt listened to and respected. We couldn't have …

Elaine · 16 April 2025

1/5

Trustpilot

Unethical - a warning to renters

I rented a flat from Jordan Fishwick, who managed it for the owner. “Managing” involved turning a blind-eye to the fly-tipping in communal areas. I left the flat spotless, after years of managing to wheel the huge shared bins out to the street for collection every week. Before moving I phoned Jordan Fishwick twice to seek assurance that my deposit would be returned, and give them opportunity to inspect. They assured me that I had nothing to worry about. I raised my concerns about the communal areas. Not a problem, they said. A month later … I’m desperate for my deposit to be returned. No phone call, just a text: “The landlord is keeping £160 of your deposit to pay for the removal of litter in communal areas". No way to contact them. It’s Christmas Eve. Their Twitter is full of glad-tidings and self-congratulation. It takes months of arbitration and evidence for the Deposit Protection Scheme to get my deposit back. They have never apologised. I took to Twitter and Youtube to share my experience. They blocked me.

Matthew · 28 November 2022

2/5

Trustpilot

It's been almost two months

It's been almost two months, and I'm still waiting for my deposit back. I wouldn't be so bothered if they communicated, but they can take some time just to email back. It's just a worry as I'm trying to move into my next property, and to do that, I need my deposit back from the previous place. It's just delayed my whole move-in date by months.

Cazameen · 27 October 2025

5/5

Trustpilot

A big thank you to Harriet and the team…

A big thank you to Harriet and the team at Glossop for going the extra mile and making sure our house sale went through successfully!

Nicholas · 21 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jordan Fishwick's Google reviews

Questions about Jordan Fishwick

How many reviews does Jordan Fishwick have?

Jordan Fishwick's High Peak office has 227 reviews across two platforms: 51 on Google, 176 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jordan Fishwick's rating?

Jordan Fishwick is rated 3.9 out of 5 across all 227 reviews, and 5.0 out of 5 on Google from 51 reviews, checked 9 October 2026.

Where is Jordan Fishwick's High Peak office?

Jordan Fishwick, 2 Union Road, New Mills, High Peak SK22 3ES.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.