Edward Mellor Glossop reviews in High Peak

★★★★★ 1/5

Trustpilot

Horrendous experience. Avoid at all costs

If I could give no stars, I would. We recently bought our house through Edward Mellor. The whole process has been absolutely horrific. It was hard enough to arrange a viewing of a property, but once we were lucky enough to have our offer accepted, we were passed through to the 'sales progression team'.The Solicitors acting on behalf of the seller took a month to send a contract pack, 3 months to answer an enquiry, and then four months to send an enquiry, which nearly caused the entire chain to collapse. All while blaming my solicitors. Despite raising major issues to the progression team, their lack of urgency and action was astounding. When I tried to get them to contact the solicitors with these issues, or ask for an update, they never knew anything nor tried to push the process on.Routinely your email would be ignored, the person you needed to speak to would be on another line, or would simply not reply to voicemails. When these issues were raised, you were met with 'I'll call the vender' which to my eyes achieved nothing, assuming they actually did anything. When you call the office you are ignored or fobbed off in even the most basic of questions. Such as, is it a leasehold or freehold? (never received an answer until a land issue came up in the searches). At one point i was even told not to worry as the property was empty, despite this estate agent's client living in the property still.Shocking service, I would never recommend anyone to buy or sell from this company. If you look up incompetent in the dictionary, it would read 'Edward Mellor'.

Tom · 1 March 2021

★★★★★ 1/5

Trustpilot

Horrible Horrible Don’t trust this…

Horrible Horrible Don’t trust this bunch!ITS ALL WRONG START TO FINISH. UNDERVALUE PROPERTY AND INTRODUCE THERE CASH BUYING FRIENDS. NO NO NO. USE A GOOD KNOWN AGENT AND PAY A BIT MORE. No point saving £250 on fees and loosing many thousands on the sale. I WAS SCAMED WITH SOPHIE MACKASKILL WHO WORKS CLOSELY WITH THEM TO SELL AT UNDERVALUE. My Site sold on Oldham st 750k with there special system. Today half the site is on the market at 1.5 m. Edward Mellor laugh and say what are you going to do about it. It’s a game to them that they feel is without consequences. They have been getting away with it for years. Total Scam and when I make complaints they threaten to call the Police. The Law should protect the public from such unscrupulous companies. JOE H.

Joe · 17 February 2021

★★★★★ 1/5

Trustpilot

Do not use, over priced & rude staff

Valuer brags about how great EM is as an agent, their sales team are difficult to get hold of and rarely return calls. Slow to get viewings booked in. Sales progression team are diabolical at communicating! I hadn’t heard from my sales progression advisor for 2 & half weeks until i called them the day before my completion. Have to send 2 emails and multiple phone calls to get response. Were rude to our buyers throughout, to the point they hand wrote us a letter apologising!X2 complaints put in & got a slight reduction in fee. Definitely do not provide the service you pay for!

MATT · 13 December 2020

★★★★★ 1/5

Trustpilot

AVOID EDWARD MELLOR MANCHESTER

Shitest estate agent in Manchester. They may be a big name but they used terrible tactics. Firstly they expect you to bid £20,000 over the guide price and when u are booked in for a viewing, it's like cattle, over 16 people crammed. I made a bid several times, £10,000 over but Edward Mellor only gives to who they want. I checked sold houses after a few months and it was given to someone just £9,000 over the guide prices! The photos for properties are photo shopped..when you visit it's totally different..AVOID THIS FRAUDALENT estate agent at all costs!!!! All the good reviews are written buy them!

Rashid · 25 October 2020

★★★★★ 1/5

Trustpilot

I used Edward Mellor Auction to buy a…

I used Edward Mellor Auction to buy a property. Be very careful, as well as charging me Auction fees, they also charged me the sellers fees, which amounted to £5000 extra. This was carefully hidden deep in the small print. Once I had paid they didn't even bother to get the keys to me. I am currently still waiting some 4 weeks later to receive my key. I would avoid them at all costs. btw I don't usually leave reviews unless a company is outstandingly bad.

Calvin · 7 September 2020

★★★★★ 5/5

Trustpilot

Well the girls in The Hyde office are…

Well the girls in The Hyde office are so help accommodating very pleasant and nice. I would definitely recommend the company as The Hyde team are amazing thank you for your assistance

Mr · 1 November 2024

★★★★★ 5/5

Trustpilot

Kate Freer from Stockport auction sales…

Kate Freer from Stockport auction sales is amazing, she helped us with our first auction. Couldn’t thank her enough. She helped us throughout the process, understanding what we needed to do up until we won our house. Couldnt be happier. Definitely recommend anyone wanting to purchase a property at auction contact Kate at Edward Mellors.

Lisa · 30 March 2023

★★★★★ 1/5

Trustpilot

POOR

If you are thinking about paying Edward Mellor to manage your rental property, you may as well do it yourself! Really poor communication across the board, no relationship or communication with the tenants (my tenants hadn't been spoken to in 10 months!), unable to supply simple documents on request such as contracts, lack of guidance and support on simple matters, the list goes on...Issues raised with them but continued.

Jane · 15 April 2021

★★★★★ 1/5

Trustpilot

If i could leave no stars for this firm…

If i could leave no stars for this firm of estate agents I would, use Edward Mellor at your peril, Make sure you get any agreement in writing as they will deny things said and agreed. The Stockport branch have acted underhand resulting in our solicitors making a formal complaint

Sam · 20 July 2023

★★★★★ 1/5

Trustpilot

I was interested in a property but…

I was interested in a property but hadn`t had a chance to look over the legals properly. 10 minutes before the auction ended had a call about all the great reasons to purchase this through Edward Mellors Auctions. Looks like i now have to serve a section 21 notice that could take 6 months to remove the current tenants as they are not responding to messages. Buyers beware

Keith · 22 April 2021

★★★★★ 1/5

Trustpilot

Awful and unprofessional.

Awful. Have been selling my Mother's house for a year. Told us the buyer they found was not in a chain. We are still waiting and have just found out the buyer is in a very long chain. We could have sought other offers. When it's sold, I'm refering them to the Prpoerty ombudsman for unprofessional conduct and will seek compensation.

Shiva · 10 February 2022

★★★★★ 1/5

Trustpilot

Would not recommend this estate agent

Would not recommend this estate agent, they did the bare minimum for our house sale. They lose interest once they get the business, poor communication, our sale dragged on for ever then got told last thing on a Wednesday that the buyer wants to move in Friday, the most communication we had was on the last day mithering for the keys every half an hour.

Susan · 13 February 2021

★★★★★ 1/5

Trustpilot

Racist and rotten!

Shocking company. I'm of a mixed background. I have friends from all backgrounds around the world. When I tried buying in an area from UK background, they were slow and tried putting me off the sale. Same happened with my African friend. Yet they were falling over themselves to sale to clients from UK background. Avoid at all costs!

Smilersd · 4 February 2022

★★★★★ 1/5

Trustpilot

Stay very clear of the sales people within this business.

STAY CLEAR - scamming, miss-selling sales people and useless customer service.

Christopher · 21 March 2025

★★★★★ 5/5

Trustpilot

Mr Heywood (Oldham )

Was great from first phone call to having the survey and valuation so helpful talking me through everything and one of cheapest compared to what some were charging thoroughly recommended 10 out of10

Ian · 23 March 2024

★★★★★ 1/5

Trustpilot

Avoid renting from this company

Avoid renting from this company. They will chase you to do this at whatever timetable is good for them around inspections and viewings and then literally hang up on you when you want your deposit money back afterwards.Their staff are friendly but incompetant, they do not care about anything to do with tenants except collecting rent from them.

Ellie · 12 April 2021

★★★★★ 1/5

Trustpilot

Disgraceful from start to finish

Disgraceful from start to finish. No communication throughout our sale. Stockport branch needs closing. Never returned calls. Showed no empathy what so ever. They couldn't of been less interested. It was like talking to a brick wall. The only time they contacted me was on the completion day because they wanted their money. Totally disgraceful. Avoid

Hrebecca · 15 February 2021

★★★★★ 1/5

Trustpilot

Would stay away from this estate agent…

Would stay away from this estate agent would avoid at all costs they didn’t get back to me when I was intrested in a property despite sending them ample evidence.The lady I spoke to me assured me that they would be touch never heard anything despite me ringing multiple times.Very unprofessional .

Anj · 28 August 2021

★★★★★ 1/5

Trustpilot

I would not recommend renting out your…

I would not recommend renting out your property through Edward Mellor. They have managed my property for 6 years charging £90 a month. They have been appalling and rude, ignoring calls and not returning them when promised. All they are interested in is the £’s and no service to accompany this. Shocking company!

Elizabeth · 11 June 2021

★★★★★ 1/5

Trustpilot

You cause the Stress!

You cause the Stress!this is the second major issue, my full building survey at over £1000 booked in for today at 10am. Surveyor arrives and is denied entry dues to Edward Mellors not telling the occupant. My self and the owner have now taken over from your incompetence and we will do everything now ourselves

Pendolino · 28 October 2020

★★★★★ 1/5

Trustpilot

So so bad!

Something as straight forward as putting in an offer is like asking them to fly to the moon. 6 days later and I am not ever clear on whether or not they have even put my offers forward to the vendors. Absolute joke!

Em · 30 August 2022

★★★★★ 1/5

Trustpilot

Edward mellor Denton are underhanded…

Edward mellor Denton are underhanded and lie to you. Don't say you're waiting for a electric check on a property (then we could view) then when we rang back, we got told they had emailed us (they didn't) only to rent it out and take it off your website.

Lynsey · 26 November 2020

★★★★★ 1/5

Trustpilot

Non-existent service

Non-existent service. I chased on numerous occasions to ask them to sell my property. Never returned my calls or emails. Absolutely shocking!

Blaine · 24 November 2023

★★★★★ 1/5

Trustpilot

Try to rent house thro mellor is…impossible

Try to rent house thro mellor is impossible Found the house but mellor never answered a single email and don't bother with phone calls ,oh she's off today someone else will ring back NEVERDoesn't head office shake them up or are they as bad?

Alan · 6 May 2021