Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNew enquiry
Speaking with Rachael Hilton for the first time.She is thorough, focused, pleasant and delivers results.Thank you!
DR · 10 September 2024
Agent replied · 22 October 2024
Thank you for your 5 Star review for Rachael. I'm pleased you were happy with her service.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotGreat service
I dislike singling out anyone at Rawtenstall branch as all the team have contributed to a great service in the sale of my home. But... in particular, Matt and Shannon have made the ongoing experience a super experience. The matter is now with Laura G at Manchester centre.All at Ryder and Dutton - thank you and lets see if we can get this home
Allan · 25 October 2023
★★★★★ 5/5
TrustpilotI just love the customer service and…
I just love the customer service and Moira. Been fantastic over the last 5 years . Thank you
Andi · 6 August 2024
Agent replied · 22 October 2024
Thanks for your lovely review for Moira and the service she has provided for you over the last 5 years.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotCommunication was excellent and the…
Communication was excellent and the agent who handled my purchase was very honest.
Nomazulu · 25 October 2024
Agent replied · 22 November 2024
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our communication excellent and that the agent who assisted you was honest.
★★★★★ 4/5
TrustpilotHelpful Holmfirth office
All staff in the Holmfirth office were helpful, friendly andconsiderate. James and the ladies in the office kept me up to date every step on the way. Would recommend them to any one considering a move.
Ms · 6 July 2023
Agent replied · 15 June 2024
Hi Lucy thanks for your review! We hope you will be very happy in your new home! #teamholmfirth
★★★★★ 5/5
GoogleExcellent service received, efficient with great customer service, thanks to Nikki Cockcroft and Becky Taylor for adding value to the process.
Melenie · 5 June 2023
★★★★★ 5/5
TrustpilotGreat team
Great team, great service. Communication was excellent through the process. Would highly recommend.
Mashuda · 22 October 2024
Agent replied · 22 October 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team and appreciate your recommendation.
★★★★★ 5/5
TrustpilotBrilliant service
Rachael and Ella made the whole process very easy. Brilliant service throughout.
Tayyib · 8 January 2024
★★★★★ 5/5
GoogleI had a fantastic experience with Ryder & Dutton. I wouldn't have received my mortgage offer so quickly if it wasn't for Nikki Cockcroft and Becky Taylor. They reacted instantly to any questions or queries and kept me up to date with each …
Kyle · 16 September 2022
Agent replied · 21 June 2024
Thanks for the great review Kyle!
★★★★★ 5/5
GoogleAfter what can only be described as a monumentus effort from Catherine, we've exchanged contracts today on a long and complex chain. I've no doubt that had Catherine not owned the chain the way she did, we would not have got to this …
Stephen · 16 September 2022
Agent replied · 21 June 2024
Thank you Stephen, this is really great to hear.
★★★★★ 5/5
TrustpilotAmazing experience
They have properties from various range, according to our budget and requirements. Staff are really helpful.
Mr · 23 August 2024
Agent replied · 22 October 2024
Thank you for the positive review. We're pleased to hear you found the team helpful in your property search!
★★★★★ 5/5
TrustpilotProfessionalism
Very friendly, experienced team, they have been very professional all the way through the sale of my property.
Ann · 19 July 2024
Agent replied · 22 October 2024
Thank you for your review Ann. We got there!!!
★★★★★ 5/5
TrustpilotGreat Experience
Michaela and Jade from the Royton branch were more than helpful and gave a well advised experience. Thank you.
Lisa · 2 July 2024
Agent replied · 15 June 2024
Thank you for your lovely review Lisa. We wish you all the best in your new home. The Slaithwaite team.
★★★★★ 2/5
TrustpilotPoor communication
Poor communication, my buyer & myself did most of the chasing. Ryder Dutton good sales, poor back office
Phill · 17 July 2024
Agent replied · 22 October 2024
Dear Phill,I understand the Chadderton branch have been in contact with you to discuss your review. We accept some of the communication from the solicitor we referred you to could have been better and we would like to apologise for this. It wasn't the easiest of sales with issues with the property sale further down the chain which were largely out of our control, but we certainly tried hard to keep things moving and keep all parties informed and we are sorry that our service did not meet your expectations.Kind regards,Jake RowsonSales Director - Ryder & Dutton
★★★★★ 5/5
GoogleNikki and becky have been extremely helpful to me, not just in helping me find the best mortgage options but have also helped source insurance, surveyors and anything I could possibly need help with. Both friendly, helpful and easy to talk to and have made my house buying process so much simpler.
Kirsty · 22 June 2021
Agent replied · 21 June 2024
Hi Kirsty, thank you for the lovely comments we are happy to be part of you buying your new home. Kind regards Becky and Nikki
★★★★★ 5/5
GoogleCatherine was a superstar throughout. Really helped us feel at ease, definitely recommended and we'd use ryder and dutton again
James · 5 June 2023
★★★★★ 5/5
TrustpilotProfessional service
Catherine at the Heywood office was very professional, patient and helpful on every occasion.
Doreen · 22 October 2025
★★★★★ 5/5
TrustpilotGreat sales experience
Great sales experience The house sold quickly and the team were always on hand the help with the buyers queries
Mr · 5 June 2024
Agent replied · 22 October 2024
Thank you for leaving us a review! 😊
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, I was kept informed of all progress along the way. I would recommend Ryder and Dutton without hesitation.
DOM · 5 June 2024
Agent replied · 15 June 2024
Thank you for sharing your experience with us!
★★★★★ 4/5
TrustpilotService was good from Ryder and Dutton
Service was good from Ryder and Dutton, had some issues with recommended solicitors, but I did feel supported by the team at Ryder and Dutton through this. Successful sale in the end.
A · 12 September 2023
Agent replied · 15 June 2024
Good afternoon. Thank you for your feedback we wish you all the best from the team at Ryder and Dutton.
★★★★★ 5/5
GoogleCould not have asked for more from our advisor, Becky Taylor. We have been in contact with her now for over a year as she's supported our mortgage and life insurance applications. Due to covid - there were many complications and delays …
ANGELA · 16 September 2022
Agent replied · 21 June 2024
Thank you very much for your review. It is always great to hear we have been able to help.
★★★★★ 5/5
GoogleI would like to take this opportunity to pass on my gratitude to Catherine Salisbury and Megan from the Heywood Branch of RD. Throughout the journey of purchasing my home both Megan and Catherine have been happy to help, advise and offer …
Leah · 16 September 2022
Agent replied · 21 June 2024
Thanks Leah, enjoy your new home
★★★★★ 5/5
GoogleMy journey so far with the mortgage bureau has been amazing my mortgage advisor Nikki Cockcroft and Becky Taylor have been the best and helped me with every little thing to get my mortgage. Anytime I need anything they answer me within …
Seren · 16 September 2022
Agent replied · 21 June 2024
We are very pleased to hear your positive experience with Nikki and Becky! Thank you for the great review!
★★★★★ 5/5
GoogleI am really happy to have Nikki Cockcroft and becky Taylor any time whenever I phoned, message they both immediately responded they helped lot thank you so much for my mortgage . They both of very kind highly recommended them.ones again thank you so much.
Lata · 22 June 2022
Agent replied · 21 June 2024
So pleased to hear you were happy with the service provided by Nikki and Becky when arranging your mortgage. Thank you for the review and we wish you a wonderful Christmas and New Year!
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