Trusted Agent profile · Heywood
Verified
★★★★★
2,811 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,811 reviews on two platforms, including 561 Google reviews rated 5.0. See how it compares with other estate agents in Heywood.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotGemma Horn
Gemma Horn, Emma Cooper, and Amanda Bell have exceeded expectations with their exceptional customer service. The journey with the team was seamless and stress-free. Excellent staff, excellent company.
Thanks so much for your 5 Star review for our team. I am pleased that you have been happy with the service provided.Gareth HuntHead Of Lettings
4/5
TrustpilotGreat service
Michaela was very helpful and kept me updated throughout the buying process. Would highly recommend 👌
5/5
TrustpilotClear comms
Geraldine did best with really complex chain. Clear communication throughout and when she was on holiday Jenny picked it up and kept us in loop
5/5
TrustpilotHighly recommended.
Laura and the R&D team were extremely helpful and proactive. They made the purchase process smooth and painless. Highly recommended.
We are so glad to hear that you had a positive experience with Laura and the team. We appreciate your kind words and are thrilled that they made your purchase process smooth and painless. We hope you settle into your new home quickly.
5/5
TrustpilotGreat experience
Great experience! Lizzy was a great help and very good communicator. Would highly recommend!
5/5
TrustpilotMy experience was absolutely amazing…
My experience was absolutely amazing the team are amazing and very helpful they answered all my questions and queries that I had overall experience was excellent.
Thanks so much for the lovely review! - Tony & the Oldham team
5/5
GoogleThank you Becky! Top class. Always kept me updated and couldn't have asked for better service. Thanks again
Hi Chris, Thank you or the lovely review, its been an absolute pleasure assisting you with your remortgage and we hope to see you again in a couple of years time, Best Wishes Becky
5/5
GoogleI would highly recommend ryder and dutton . I have recently sold 2 properties with the heywood branch. I live in Australia therefore the communication was limited to emails . Megan De Angelillo constantly kept me in the loop . I am very grateful to all the staff at the heywood office .
Thanks Diane for taking the time to leave us such kind comments. It's wonderful to hear Megan was able to keep you fully informed throughout the process despite the geographic distance and differing time zones involved!
5/5
GoogleI can’t thank Catherine enough for how well she’s communicated with us through this whole process of selling our house. Constantly keeping on top of things and always staying in contact. She’s been amazing. Thank you again!
5/5
TrustpilotGreat service
Sold our house with Ryder and Dutton, sale went through super fast and smoothly thanks to Geraldine and the team at the Mossley.Very happy with the service they provided.
5/5
GoogleRyder & Dutton have been great we’ve had ups and downs along the way with the sale, but Catherine Salisbury has been a rock and couldn’t do enough to get us to this point. …
4/5
TrustpilotRyder and Dutton
Ryder and Dutton have a "branch support" system, which means that if everyone at the branch you're calling is busy, you can still talk to someone. Viewing are hit and miss. Sometimes it's someone who knows about the property and can answer your questions, sometimes it's just someone with the key, which can be frustrating
1/5
TrustpilotThey NEVER answer the phone
They NEVER answer the phone, tried ringing loads over the last couple days and I’m getting no answer .
Dear Hallie,I am very sorry hear this.As we do not appear to have your contact details, please could you email me at graham.shuttleworth@ryderdutton.co.uk and I will be happy to assist.Kind regards,GrahamBranch Manager,Ryder & Dutton - Rawtenstall
5/5
TrustpilotMore than expected
We approached Ryder and Dutton to put our property on the market for sale. From beginning to completion they were enthusiastic, always in communication, updating the progress. Once the sale was agreed, Geraldine took over and managed the process between solicitors and all parties involved. She was excellent. Thank you to all at Ryder and Dutton. Shankar S
5/5
Trustpilot10/10
Amazing from start to finish, special thank you to Conor, Michaela and Jade for making my experience so smooth 💕
5/5
TrustpilotExcellent Service at Mossley
Geraldine Marsden and the team very pro-active in supporting us to purchase our property. Excellent communication throughout and nothing was ever too much.Thank you so much, highly recommended.
5/5
TrustpilotGreat communication keeping me updated…
Great communication keeping me updated on the sale of my property by Jenny. Friendly reliable service provided.
Thank you for your kind words. We're so happy to hear that you had a positive experience with our team. We appreciate your feedback and will share it with Jenny.
5/5
GoogleGreat service from all the team at the Heywood branch! Special thank you to Catherine Salisbury who went above and beyond for me. Highly recommended their services.
5/5
GoogleGreat service by all staff at Ryder & Dutton, Catherine was amazing in keeping us updated, and totally took the stress out of the home-buying process! :-)
5/5
Trustpilotthe cottage
from first contact through to getting the key for the cottage was effortless ryder and duttons team kept me informed and assisted with all my questions
Hi Gary,Thanks for your 5 Star review. I am thrilled that you were happy with the service provided by our team.Gareth HuntHead Of Lettings
5/5
TrustpilotMy custimer experience with Carmel Eveleigh and Amanda Bell
My custimer experience with Carmel Eveleigh and Amanda Bell is a top notch.They are both great personality.Thanks
5/5
GoogleWonderful Team at the Heywood Branch! Honestly a smooth process & would highly recommend to family & friends. Keep you …
Hi Misba, thanks for your lovely review, glad we could help😊 …
5/5
TrustpilotMichaela was excellent all the way…
Michaela was excellent all the way through buying my property Great service definitely recommend Keep up the good work thank you
3/5
TrustpilotAt times the staff were amazing and…
At times the staff were amazing and couldn't be more helpful. However, i did often feel hounded. This was especially bad at one point when i was hospitalised and was still beinv hounded.
Thankyou for your feedback and please accept our apologies for chasing you whilst you were in hospital. It appears our team were unaware of your situation. We hope you are settling in well and wish you all the best for the future. Thanks, Oliver White, Branch Manager, Ryder & Dutton - Royton.
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