Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhat one wants in a reliable letting agent.
I have been letting my property with Ryder and Dutton for the last 7 years. I find them thorough when vetting potential tenants. They do a good 6 monthly inspection of the property to ensure the tenants are looking after the property which gives me peace of mind. I would recommend them to any one looking for reliable letting agents
JOHN · 20 February 2024
Agent replied · 15 June 2024
Thank you for leaving us a 5* review, its been a pleasure managing your property for so long.Best Wishes,Leann, Matt & Amanda - Chadderton Lettings Team
★★★★★ 5/5
GoogleI would like to say a big Thank You to Becky Taylor & Nikki Cockcroft they have been amazing to communicate with and always on hand to explain things. …
Numaan · 16 September 2022
Agent replied · 21 June 2024
Very pleased to hear that you had such a great experience with Becky and Nikki arranging your mortgage. Thanks for taking the time to leave us this review and we wish you all the best!
★★★★★ 5/5
GoogleWell I have previously been quite cynical about using a mortgage company attached to an estate agents but how wrong was I
Nikki Cockcroft and her assistant Becky Taylor. Are like the Batman and Robin the perfect tag team, who are perfectly in tune with each other and their customers.
They have worked flat out to get me a mortgage for my dream home and I could never of done this alone.
They found me the best mortgage for my circumstances and Nikki wasnt phased by anything. If you give her a challenge she will find a solution.
At times during this process i have been stressed out to the max but one call to Becky & Nikki and its all sorted.
They are super efficient, knowledgeable, excellent communicators and the thing I liked the most is that they are honest and have integrity.
They are the first mortgage advisor i have met in a long time, who remember their customer rather than seeking out commission.PositiveResponsiveness, Professionalism
Nicola · 22 June 2022
Agent replied · 21 June 2024
Thank you ever so much Nicola for taking the time to leave such a thoughtful and positive review for Nikki and Becky. It was a pleasure to guide and support you through the whole process, and we all wish you the very best and a lovely first Christmas in your dream home!
★★★★★ 5/5
GoogleAfter a terrible experience with the estate agents I was selling my old house with it was so refreshing to deal with Catherine, Megan and Fran at Ryder and Dutton for the purchase of my new house. Nothing was too much trouble for them and they went above and beyond to ensure a smooth move for us. They took a lot of the stress away and I will be forever grateful for that. Would definitely recommend to othersPositiveResponsiveness, Quality, Professionalism
Lucy · 22 June 2022
Agent replied · 21 June 2024
Lucy it’s so lovely to hear that you had such a great experience with Fran, Catherine and Megan. We're pleased they managed to make the process of purchasing your new home so much less stressful for you. Have a wonderful first Christmas and New Year in your new home from all of us!
★★★★★ 5/5
GoogleMe and my partner are really happy with the friendly and responsive help that both Becky Taylor & Nikki Cockcroft have been able to provide us. We're mid-process in our house buying journey and I don't know how we'd have managed it without their help and guidance. As first time buyers there is a lot we don't know, and they've both been invaluable to us with arranging everything and answering our questions. It has allowed our house buying journey to go very smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 22 June 2022
Agent replied · 21 June 2024
Hi Adam, thank you for taking the time to leave this positive review for Nikki and Becky. We are so pleased to hear that they have been able to guide and support you through the process of arranging your first mortgage. Good luck with the rest of the move and best wishes to you both in your first home together!
★★★★★ 5/5
TrustpilotThank you Ryder Dutton
Like to thank Ryder Dutton for all there help and hard work, they did everything they could to solve a issue,they then directed me right people who hopefully can solve it ,can't fault their professionalism and hard work thank you help and empathy, wouod highly recommend them
Tony · 10 October 2024
Agent replied · 22 October 2024
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are committed to resolving any issues our customers may face. We are pleased to hear that you found our team helpful and empathetic.
★★★★★ 5/5
Trustpilotworth every penny
Professional pictures which sold the house really quickly. lovely, kind, efficient staff. The whole service was amazing from start to finish. Definitely worth the money. Geraldine was able to keep in touch with other parties in the chain which was so helpful in keeping us up to date on what was happening down the chain.
Sandra · 11 May 2023
★★★★★ 2/5
Trustpilot5 years with Ryder & Dutton and they are rubbish
I've rented a property from Ryder & Dutton for 5 years. I waited for the roof to be fixed almost the entire time I have lived here.Every time I ring, there is a new person (because the last person left) that I have to explain everything to. Very slow to fix property issues, even spoke directly to the Landlord because things were not being done.
Hayley · 22 October 2023
Agent replied · 15 June 2024
Hi Hayley,Sorry that we have had to have a couple of different roof repairs done during your tenancy that took time to get authorisation to be completed. I wish you all the best with your house move and hope that you are happy in your new home.Gareth HuntLettings Director
★★★★★ 5/5
GoogleIt has been a good experience in securing my mortgage deal. Nikki Cockcroft and Becky Taylor has been exceptional in scouring the market to find me a good mortgage deal. Their continuous support has been an extra layer of protection, …
FLAVIOUS · 10 October 2020
Agent replied · 21 June 2024
Hi Flavious, Thank you for taking time to leave us some lovely comments, myself and Nikki really appreciate them :-). Kind Regards Becky and Nikki
★★★★★ 5/5
GoogleThank you to Becky Taylor & Nikki Cockcroft for all of their help with getting our mortgage! They made the process easier and kept us updated continuously. Both supported us and gave us all the information we needed. Thank you both! ☺
Chloe · 22 June 2020
Agent replied · 21 June 2024
Hi Chloe, Thanks for the lovely comments, were really happy that you have been pleased with the service received so far. Kind Regards Becky and Nikki
★★★★★ 4/5
TrustpilotMichaela was always easy to talk to and…
Michaela was always easy to talk to and professional.She didn’t use any jargon and explained clearly what was happening.Towards the end of the process she was able to speak with all parties involved to keep things moving on, which was helpful.
Sue · 12 April 2024
★★★★★ 5/5
TrustpilotAmazing service
Catherine has helped us throughout the journey. She is absolutely the best and has provided amazing service. We are very happy 😊
Moiz · 1 June 2026
★★★★★ 5/5
GoogleBeing a first time buyer, every small detail of the process was new to us. The first person I spoke to at Ryder and Dutton was Catherine she booked the viewing for the house, it was her who rang to tell me our offer had been accepted and it …
Kristy · 16 September 2023
★★★★★ 5/5
GoogleWe dealt with Catherine Salisbury, when we sold our house who went above and beyond her job role to help complete the sale . Catherine is a credit and an asset to Ryder & Dutton. …
John · 10 October 2021
Agent replied · 21 June 2024
Hi both, thank you so much for taking the time to write this review. I’m just so happy we got you there in the end and now you can both live your Irish dream. I wish you both so much happiness and feel free to send me any pics over with progress with the house renovations. Take good care
★★★★★ 5/5
GoogleThe whole team at the Mortgage Advice Bureau were fantastic, friendly and professional. They could charge more for the excellent service they offer!
Michael was wonderfully informative and did not mind the millions of questions …
CHLOE · 10 October 2021
Agent replied · 21 June 2024
Hi Chloe, Thank you for your kind review. Myself, Mick and Liz want to wish you all the best in your new home and you know where we are if you need anything. Kind Regards Becky
★★★★★ 5/5
TrustpilotHelpful staff
Jade, Connor and Michaela were very helpful and informative in the sale of our property. Always on hand to assist when needed. Explained in detail the procedure and kept us well informed of the progress, making it as stress free as possible.
Shirley · 15 March 2024
★★★★★ 5/5
GoogleWe cannot thank Nikki and Becky enough for all the hard work and effort put into securing the sales 👏. …
Anita · 22 June 2023
Agent replied · 21 June 2024
Thank you for the great review Anita!
★★★★★ 5/5
TrustpilotEllouise & Rachel made the experience…
Ellouise & Rachel made the experience of moving home very much more bearable.
Paul · 10 January 2024
Agent replied · 15 June 2024
Thank you for your great review. Enjoy your new home
★★★★★ 5/5
TrustpilotLovely experience with the Staff…
Lovely experience with the Staff especially Amanda and Matthew. Wonderful people.
Temi · 21 February 2024
Agent replied · 15 June 2024
Thanks for your lovely comments, its been a pleasure managing your tenancy.Regards,Matt & Amanda at Chadderton Lettings
★★★★★ 5/5
GoogleBecky Taylor has been excellent through the whole process, keeping us in the loop and up to date with what was going on with our mortgage. Always on hand to answer any questions and very helpful. Great service from beginning to end. Thank You!
Stacey · 22 June 2019
Agent replied · 22 June 2026
Hi Stacey, Thank you for the lovely review, its been a pleasure assisting you with your remortgage and we hope to see you again in a couple years time, Best Wishes Becky
★★★★★ 5/5
TrustpilotMegan D was incredible!
Megan D'Angelillo was incredible with helping our property, she replied fast and always reassured us despite a few bumps with our case. I highly recommend her and the company!
Terry · 28 October 2024
★★★★★ 5/5
TrustpilotExceptional customer service!
From first to last the Ryder and Dutton team have been exceptional.Michaela and Jade gave excellent customer service. Phone calls were responded to quickly and any queries resolved calmly and professionally. I felt well informed throughout the entire process.I would definitly recommend Ryder and Dutton.
Alison · 27 October 2024
Agent replied · 22 November 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional customer service, and it's wonderful to know that Michaela and Jade were able to assist you effectively. We appreciate your recommendation and are proud to have such dedicated individuals on our team.
★★★★★ 5/5
TrustpilotRyder& Dutton are the best in Manchester! Tested and trusted
Ryder& Dutton are the best! They makes everything so easy from the start to finish, documentation are so easy and fast for you to move in as soon as you want it. Their application teams are the best they’re always available to help. I recommend them 100%
Olajumoke · 25 September 2024
Agent replied · 22 October 2024
Thank you for your kind words. We are so pleased to hear that you had a positive experience with our services. We strive to make the moving process as smooth and efficient as possible for our customers. We appreciate your recommendation and will continue to work hard to provide excellent service.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotIncredible Service
Catherine & the team at Ryder & Dutton made my first house purchase a much smoother ride than what I expected, always on hand to resolve any queries we had, and always so helpful and personable with their approach for our purchase. Big thank you to the team and we wish you all success :)
William · 14 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
