Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful Service Rude behaviour
Awful Service Rude behaviour. We been through a viewing with this local estate agents, viewing was ok but going further was an awful experience. Staff behaved really rude. Being local I always supported local businesses but regarding them guys I would advise Home Sellers to try PurpleBricks website, at least you can directly negotiate with the buyer. with them specially if you are buying they ll always discourage your offer without informing the seller who might get agree with your offer, they always behind their own commission. There is always a room of negotiations but they behave like rubbish. I think the services like Purplebricks.com are a good idea to sell or buy your house fixed charges and No middle man like these Ryder and Dutton. I know Seller expects the best price but behaving like your offer doesn't mean anything is bad. Anyhow my advise to sellers is try PurpleBricks.com you would like it with every step towards selling.
Shehzal · 13 June 2019
★★★★★ 5/5
TrustpilotGreat service
We recently used Ryder and Dutton for both the sale and purchase of our property and couldn’t be happier with the service we received throughout the whole process.
Margaret · 13 May 2026
★★★★★ 5/5
TrustpilotLewis and team made the whole process…
Lewis and team made the whole process extremely easy and listing was of high standard, will definitely use again.
Simone · 21 November 2023
Agent replied · 15 June 2024
Thank you so much, Simone. Look forward to working with you again in the future! All the best
★★★★★ 5/5
GoogleI would like to say a massive thank you to Catherine and Megan at the Heywood branch for dealing with the sale of my deceased relatives property.
I was kept informed at all times from viewings through to completion. …
Susan · 16 September 2021
Agent replied · 21 June 2024
Susan it was an absolute pleasure, we wish you all the very best and if you need any help at all in the future you know where to find us. Many thanks, Catherine and Megan
★★★★★ 5/5
GoogleTom at the Heywood branch was extremely supportive and helpful throughout the whole process. He continually kept me updated and was extremely proactive. Great service overall.
Susanna · 16 August 2025
Agent replied · 23 October 2025
Thanks Susanna!
★★★★★ 5/5
TrustpilotExcellent Service from Sam
Excellent Service from Sam, Freya and the team at R&DFirst class, readily available, prompt, informative and diligent.
Simon · 2 January 2024
Agent replied · 15 June 2024
Hi Simon, many thanks for you review. I will ensure Sam, Freya and the team are thanked for their hard work. Best regards, Alex - Saddleworth Sales Manager.
★★★★★ 5/5
GoogleAbsolutely amazing company! Catherine, Lynn and Rachel were brilliant every step of the way and it was a weight off our minds to know they were keeping a close eye on everything. The house was put up for sale and sold within a week and we …
Gemma · 10 October 2019
Agent replied · 21 June 2024
Glad you were happy with our efforts and all that is left to say now is all the very best in your new home with the new addition, I trust you will be really there. Warm regards from us all at Heywood Branch, Ryder and Dutton
★★★★★ 5/5
GoogleUsed Ryder and Dutton for our re mortgage, we dealt with Nikki and Becky Taylor, I must say they were very professional from start to finish and arranged a good deal for us, they always kept us up to date with what was happening and was …
Daryl · 10 October 2019
Agent replied · 21 June 2024
Hi Daryl, Thanks so much for the review, its been a pleasure assisting you again with your remortgage and we hope to see you again in a couple of years time. Kind Regards Becky and Nikki
★★★★★ 5/5
TrustpilotThe staff at Ryder and Dutton Royton
Geraldine, Michaela, Naomi, and Amber did a wonderful job at selling the property. They stayed with us all the way and provided excellent service
Mr · 10 June 2026
★★★★★ 5/5
GoogleWe would like to say thank you so much to Catherine and Rachel at the Heywood branch, they both went above and beyond what we expected. They were always available to reassure and answer all our questions. It’s said that moving house is …
Angela · 10 October 2020
Agent replied · 22 June 2026
So glad you were happy with our efforts and wish you so much happiness for the future. Thank you for the lovely review. Warm regards Catherine and Rachel
★★★★★ 5/5
TrustpilotWe have rented a house through Ryder &…
We have rented a house through Ryder & Dutton for over 7 years and worked closely with Sarah Green. During this time she was amazing and always approachable when needed. We recommend her 100% and we trully believe that she is a great asset to her company.
Carlos · 20 November 2024
Agent replied · 25 December 2024
Thank you for your kind words about your experience with our company. We are delighted to hear that you have been a satisfied customer for over seven years and that you have had such a positive experience working with Sarah. We are proud of our team and strive to provide exceptional service to all our clients. We appreciate your recommendation and will share your feedback with Sarah.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotHouse Sale (Rawtenstall)
Recently sold our house through Ryder and DuttonThey were extremely profesional and would not hesitate to use them againSpecial thanks to Matt for being fully engaged, helpful and informative throughout the process.
Mr · 4 November 2024
★★★★★ 5/5
GoogleDealt with Catherine Salisbury for a purchase. She was great to deal with and provided a very professional service, keeping us up-to-date at all times and helping to resolve any problems that arose quickly. Great communication, I never …
Jez · 10 October 2021
Agent replied · 21 June 2024
Thanks Jeremy really appreciate the feedback , you were a great buyer to deal with also. Couldn’t ask for more and look forward to doing business again in the future. Take care, Catherine
★★★★★ 5/5
GoogleFantastic service from Jenna Henley and Catherine Salisbury. They were a total pleasure to deal with and kept us updated all the way through the process of buying or new home and selling our old home.
Darren · 16 April 2025
Agent replied · 16 April 2026
Thanks Darren, glad we could help😊 …
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Outstanding service from start to finish
I can’t recommend Ryder & Dutton highly enough. After having two previous estate agents who failed to sell our house, Ryder & Dutton sold it within the first week.
Zoe · 29 April 2026
★★★★★ 5/5
TrustpilotWe had a great service and were kept up…
We had a great service and were kept up to date all the way through. When one of the team was away someone was there to step in.
Amsal · 6 May 2026
★★★★★ 5/5
GoogleBecky has been so helpful at everything stage of my life assurance application and had kept on top of things even when they got complicated. I can’t thank her enough for all her help!
Katie · 22 June 2022
Agent replied · 22 June 2026
Hi Katie, Thank you for your kind review. After months of chasing and going back and forth we finally got there in the end. Best wishes and if I can ever be of any further assistance you know where I am, Becky
★★★★★ 5/5
TrustpilotWould like to thank you to Ella and…
Would like to thank you to Ella and Rachel for great job at 53 Washington Street Accrington. The process of letting the property went really smoothly. Big thank you. Regards.
Fastandfurius · 28 November 2024
★★★★★ 5/5
GoogleI was dealing with Catherine at the Heywood Branch for the purchase of one of her properties.
Catherine was the best, she was very responsive via email and got answers pretty …
Steph · 16 September 2022
Agent replied · 21 June 2024
Hi Steph, thank you for taking the time to leave this extremely thoughtful review for Catherine. We are delighted to hear that you had such a great experience with her, and that she was able to guide and support you through the whole process. We hope you are settling nicely into your new home and we wish you all the best!
★★★★★ 5/5
GoogleThanks to all at the Ryder&dutton Heywood branch especially Catherine Salisbury, who gave us excellent service throughout.
Thanks also to Shannon Laycock of the Rawtenstall branch, who gave us access to …
Ray · 16 September 2022
Agent replied · 21 June 2024
Thanks Ray, great to hear the team were so much help!
★★★★★ 5/5
TrustpilotHaving recently completed the sale of…
Having recently completed the sale of our home . We can not praise enough the support we have received from the Ryder and Dutton team. We was allocated a Move Manager, Geraldine Marsden who was truly outstanding.
Tracy · 22 February 2026
★★★★★ 5/5
TrustpilotInformative landlord report
Mustafa Ahmad carried out the 12week landlord inspection for my property. He was thorough and sent a very informative report, with plenty of detailed photos. Only one criticism I have, is that I had to remind the main office myself that the report was overdue, but that isn't a negative towards Mustafa. He gave good, useful advice to the tenant.
Jane · 29 March 2024
Agent replied · 15 June 2024
Thanks for your 5 star review for Mustafa. I am pleased that you were happy with the mid-term report that he provided.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotRachael Howard-Cofield was our…
Rachael Howard-Cofield was our application manager and helped us put an offer in on a property in Lancashire whilst we were living in Germany. She was so helpful, quick to reply to emails and understanding stressful relocating a family of 5 back to the UK was! We have moved to the most perfect barn conversion and couldn’t be happier. Many thanks to Rachael for all her help
Naomi · 22 April 2022
★★★★★ 5/5
TrustpilotKept me updated
The Estate Agent dealing with the sale of my late Brother-in-law's house gave me a choice between two Buyers- one being a Landlord and the other a first time buyer.Laura Gittings kept me updated at each stage of the sale process and passed on any Queries I had to the Buyer.
Wyn · 22 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.