Trusted Agent profile · Heywood
Verified
★★★★★
2,811 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,811 reviews on two platforms, including 561 Google reviews rated 5.0. See how it compares with other estate agents in Heywood.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotEverything kept simple and easy to…
Everything kept simple and easy to manage . Nick very pleasant to deal with
Hi Philip, Thank you for the review. I am pleased to hear that you are happy with how your tenancy is managed by our property management team. Many Thanks,Sarah Sellick
5/5
TrustpilotExcellent service
Geraldine Marsden, big thanks for all the help on this delayed sale. Excellent help all the way through
5/5
TrustpilotAll staff members we dealt with were…
All staff members we dealt with were very helpful and polite. Even though Ryder Dutton was only handling our purchase of a property, Oliver gave us really helpful advice on what to expect with regard the sale of our property. Also, the staff member who helped with viewing the property we eventually bought was very friendly and helpful too.
5/5
GoogleThis is the 2nd time we have used Mortgage Advice Bureau for our remortgage and it won’t be the last. Nikki made us feel at ease as soon as we walked in the office and found us a great deal and then we was passed across to Becky who then …
Hi Hayley, thank you for the lovely review, its been a pleasure assisting you again with your remortgage and we are pleased that you have been happy with the overall experience. See you again in a couple of years time. Best wishes Becky and Nikki
2/5
TrustpilotHouse was advertised at not the agreed…
When agent came round to value house she suggested to advertise at offers over £170,000 which was agreed, however when the house went live so to speak , it was advertised at £170,000 before that could be rectified an offer was made at £168000 also the estate agents fees discussed were £1750 plus VAT which with my maths is £2100 so why were fees on completion £2190 what really did I get for that anyway
Hi Mark,Thank you for your review and sharing your thoughts. We are disappointed that you felt our service fell below your expectations. All costs were as discussed and itemised on your invoice, we would be happy to explain these if you would like to contact us with your query.Please contact us on reviews@ryderdutton.co.uk if you wish to discuss any of the issues you raised further.Best wishes,Ryder & Dutton
5/5
GoogleMegan has been amazing throughout the sale of our home. It was a long journey, but we got there and I was always able to get in touch with Megan on the phone or email and found her to be informed in anything I needed and so helpful. Thanks for your patience throughout the process and keeping us in the loop!
5/5
TrustpilotBrilliant professional service.
From day 1 Michaela and her team have been fantastic. Communication via the portal,email and telephone has been has been consistant and clear every step of the process to sell our home .We would recommend to anybody wishing to sell/purchase their home to use Ryder and Dutton where you will find a professional and friendly team.Kind regards Pauline and Mike.
5/5
GoogleI would like to thanks Ryder and Dutton Heywood branch. They made buying our first house, just that little bit more bearable! Jenna helped us every step of the way, from replying to emails so promptly, to helping to chase our solicitors up to keep it within good timing. We love our new home and we thank you for everything ❤️
Hi Leah, glad we could help and it's fantastic to hear you're loving the new home! Thanks for the review🙌 …
5/5
GoogleCatherine and the team are just by far the best in the business. Our sale wasn't straight forward and took over a year but the team at Ryder and Dutton couldn't have done more to make it happen. …
5/5
GoogleThank you to the Heywood team for helping sell my house, performing regular checks and posting my mail through to the neighbours. I always felt like you had it under control. I would like to thank Catherine Salisbury in particular, who I …
Thanks Mr Padwick for the lovely review, so appreciate your kind words. It was a pleasure to assist you and I wish you a lovely Christmas and all the very best for 2021. Best wishes Catherine
5/5
GoogleI have just sold a property through Ryder and Dutton. My sales person was a young lady named Catherine Salisbury (Heywood Branch). Catherine was very helpful throughout the process. She gave us a great deal of help and advice, we were kept …
I’m so glad you were happy with the service provided. It was always a pleasure to help and I wish you all the very best. You know where we are should you or your family and friends need any house moving assistance in the future. Kind regards Catherine
5/5
GoogleMy partner and me bought our first house together through Ryder & Dutton, and every touch point with them has been excellent. Becky Taylor has been great in helping me try to sort out my life insurance, regularly keeping me updated and …
Hi Ed Thank you for taking time to leave myself a review, I really appreciate your kind comments. Best wishes Becky
5/5
TrustpilotAs a first time buyer I was so…
As a first time buyer I was so sceptical at buying my first home.Both Conor and Michaela were both outstanding in replying to yo-yo emails (I did ask a lot of questions) and letting me view my forever home more than 4 times before completion.Highly recommended and definitely worth ☆☆☆☆☆
5/5
TrustpilotCustomer service was excellent.
Customer service was excellent. Both Geraldine Marsden and Lacie couldn't be more helpful.
5/5
GoogleI have just bought a property and had a very good experience with Ryder &Dutton. In particular Katherine who was dealing with the purchase. She kept me informed about the purchase at every stage and was very helpful.
Thanks so much for the review Shahid, it was a pleasure to help you and I trust you will be very happy in your new home. I wish you all the best, Catherine
5/5
GoogleHighly recommend Becky Taylor and Nikki Cockcroft. Thank you both for making it a lot easier to buy our first hone. Didnt have a clue where to start,but these ladies are fab and help is always there xx
Hi Vicki - thank you for your lovely review, we really appreciate your kind comments. Best wishes Becky and Nikki
5/5
TrustpilotHappy customer
Selling a house can be very stressful,however Michaela, Jade and Connor made our experience so much easier. They were happy, professional and a very friendly team. Combined with Michaelas knowledge and willingness to go the extra mile to help I would not hesitate in recommending Ryder & dutton.
5/5
TrustpilotRyder and Dutton to the rescue
After having our house on with another estate agent for 6 months and not selling, Ryder and Dutton took over and sold the house within 2 weeks.
4/5
TrustpilotI recently purchased through Ryder and…
I recently purchased through Ryder and Dutton.Jade was our point of contact, I met her when I went to collect the keys. She is nice, polite a lovely down to earth girl.
5/5
TrustpilotRyder and Dutton have managed two…
Ryder and Dutton have managed two properties for me very well. I love their rent guarantee offer is just brilliant for a Landlord like myself with a small portfolio and who cannot afford not to be paid rent to cover mortgages and other costs. They are great with communications - and property audits, and their fees represent great value for money.
Hi Colin,Thanks so much for your 5 Star Review and I am pleased that you are happy with the Rent Guarantee product that we offer and feel that we offer value for money.Gareth HuntHead Of Lettings
5/5
TrustpilotLoved It :)
Loved how Amy helped us sail through this period with calmness. Got our keys today. Thank you Team 😍
Thanks for the review Komal, hope you enjoy your new home!
5/5
TrustpilotIt was a pleasure meeting Nichole…
It was a pleasure meeting Nichole Ambrus as a Lettings Valuer and having the opportunity to collaborate. As a landlord residing abroad, she greatly facilitated our work and made the process much smoother for us assistance throughout the process has been invaluable, and I am deeply grateful for all the support Nichole Ambrus provided.
We are thrilled to hear about your positive experience with Nichole Ambrus. It's wonderful to know that she was able to make the process smoother for you as a landlord residing abroad. We appreciate your kind words and are glad that she provided invaluable assistance.Gareth HuntHead Of Lettings
5/5
TrustpilotThe staff at Ryder and Dutton provided…
The staff at Ryder and Dutton provided excellent support across the purchase of my new home.
5/5
TrustpilotBuying my first home
Martha always was updating me on the process of the purchase. All staff was friendly and helpful when I would ring up about a enquiry. They put me at ease as this was my first property. From the beginning to the end of my purchase it was smooth process.
Thank you Naomi, it was pleasure finding you your first home and we hope you are really happy there. The Slaithwaite team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Send Ryder and Dutton a message.
