Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotWhen Rachel took over as sales…
When Rachel took over as sales negoiator viewings were quickly arranged. Rachel updated me of who was viewing my property and gave detailed feedback of the potential tennants.
Hp · 19 May 2026
Agent replied · 20 May 2026
We're so happy to hear that the viewing process was efficient and that we found suitable tenants quickly for you. We appreciate your positive feedback!
Gareth
★★★★★ 5/5
TrustpilotCatherine Salisbury became my move…
Catherine Salisbury became my move manager after I’d accepted an offer on my property. She is the only reason I’ve given 5 stars, they are all for her.
SIAN · 18 May 2026
Agent replied · 20 May 2026
We are so pleased to hear about your positive experience with our move manager, Catherine. It is wonderful to know that her dedication and clear communication made a challenging situation much more manageable for you. We appreciate you sharing your valuable feedback.
★★★★★ 5/5
TrustpilotArrived on time
Gabrielle was knowledegable in determining the rent we would achieve in renting our property. She arrived on time and was very professional. I feel confident that we will find the right tenant for our property which is very important to us.
Mrs · 27 June 2024
Agent replied · 22 October 2024
Thank you for leaving a review of our service, I am pleased that you are happy with the service provided. Kind Regards,Gabrielle Wray MARLALettings Valuer
★★★★★ 5/5
TrustpilotHad fantastic service from Catherine
Had fantastic service from Catherine, from start to finish, great communications and although things went wrong along the way she helped push us through and see light at the end of the tunnel. Thanks Catherine !!!
Markus · 19 September 2024
Agent replied · 22 October 2024
We're so glad to hear you had such a positive experience with Catherine. It's wonderful to know she went above and beyond to ensure your satisfaction. We're proud to have such dedicated team members who are committed to providing excellent customer service.
★★★★★ 5/5
Trustpilot💫Fantastic service at Ryder and Dutton Shaw Branch💫
We have had a brilliant experience selling our property with Ryder and Dutton. In particular a huge shout out to Conor and Michaela for their hard work. They kept us in the loop at all times with where our sale was up to. All queries were responded to within a matter of hours and all calls are followed up with voicemails and emails which is ideal for me working in a job where I can't always access my phone. Amazing service definitely recommend to others selling their house! Thankyou so much for all your help! Shannon and Michael
Shannon · 9 February 2024
★★★★★ 5/5
TrustpilotWe recently sold and purchased a home…
We recently sold and purchased a home with Ryder and Dutton. Ada as the Move Manager facilitated the correspondence between the buyers and sellers once the offer was accepted. She was incredibly attentive, had brilliant communication and we felt like we were always put first. We can’t recommend enough.
Rosie · 3 August 2026
★★★★★ 4/5
TrustpilotGreat service
Catherine was great at keeping me informed on progress from both sides of our property chain. She was really helpful and helped progress our house purchase in line with our expectations
Stephanie · 3 December 2024
Agent replied · 25 December 2024
We appreciate your kind words about Catherine's efforts. We're glad she was able to provide helpful guidance and keep you informed throughout the process. We strive to ensure our customers have a positive experience, and we're pleased to hear that your expectations were met.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, Jenna was excellent all the way through. Always kept me updated with everything, as at times it is very stressful when you are moving home.5 Stars ! for Heywood from me.
Mr · 2 November 2024
Agent replied · 22 November 2024
We are so glad to hear that you had a positive experience with Jenna. It's wonderful to know that she was able to make your move a little less stressful by keeping you informed throughout the process. We appreciate your kind words and will share your feedback with Jenna.
★★★★★ 5/5
TrustpilotWhat a pleasant experience from start…
What a pleasant experience from start to finish by the lovely Lindsey Power, she advised me to take their own solicitors and mortgage advisors I said no, I regretted that decision badly. I am so grateful to her and Ryder and Dutton, I can not recommend them enough. Many thanks Lindsey.
Adekola · 25 November 2023
Agent replied · 15 June 2024
Thank you, Adekola! All the best in the new home- Lindsey & the Chadderton team.
★★★★★ 5/5
TrustpilotExcellent customer service
We bought our new home from Ryder and Dutton and our contact there was Lacey Williams. She was super informative throughout the whole process and made us feel at ease throughout the ups and downs of our purchase. We have finally got the keys and could not be happier with the service she provided!
Summan · 26 June 2026
★★★★★ 5/5
TrustpilotAs a first-time homebuyer
As a first-time homebuyer, I was naturally a little nervous and unsure about the whole process. However, thanks to Conor Michaela & Jade. With their exceptional communication skills and willingness to go the extra mile, I felt supported and at ease throughout the entire experience!I must commend the professionalism and friendliness that emanated from the Royton team. From my very first interaction with Conor, to the invaluable assistance provided by Michaela, and the warm and helpful demeanour of Jade, I felt like I was in good hands from start to finish. Your dedication and commitment to ensuring that I had a positive experience did not go unnoticed, and I am extremely grateful for that. Each interaction I had with you all was marked by a genuine willingness to help and a level of expertise that made me feel confident in my decision. I would highly recommend Ryder & Dutton in Royton to anyone. Thank you!
Abbie · 30 January 2024
★★★★★ 4/5
TrustpilotShining Star
Whilst I wasn’t successful with the home I desperately wanted, Shannon was incredible. It’s a busy branch and can be difficult to get through and get clarity, but there was one shining star in the Ryder and Dutton team and that was Shannon. She was so responsive, clear, efficient and she really does understand the housing market. If you’re dealing with this branch, definitely work with Shannon.
Anna · 23 September 2024
★★★★★ 5/5
TrustpilotTotally professional at all times
I’m very pleased with the service and advice I received during the sale of my house. Amy Heaton was always polite,informative and helpful at all times.I’d use them again without hesitation.
Chris · 22 November 2024
Agent replied · 25 December 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with Amy, and we appreciate your feedback 🏠
★★★★★ 5/5
TrustpilotI would like to thank Jade and all the…
I would like to thank Jade and all the staff at the the Royton office for making the purchase of our new home as easy as possible. I have now got the keys, this is were the the hard work starts.
Andrew · 23 August 2025
★★★★★ 5/5
TrustpilotFantastic Service
Great staff, all very helpful and always did what they said they would do, from paperwork to call backs. Kept very well informed throughout. Agent who visited the property was knowledgable and provided confidence that Ryder & Dutton was the best option for our sale, which it proved to be. Highly recommended.
Mr · 13 October 2023
Agent replied · 15 June 2024
Thank you for the brilliant review John. It was Owain that initially visited your property so I have passed this feedback over to him! -Tony & the team at Oldham branch
★★★★★ 5/5
TrustpilotGeraldine marsden was my estate agent…
Geraldine marsden was my estate agent and I cannot say how excellent the service she provided was. She was efficient and speedy. And was very helpful. Cannot show her enough gratitude for all her help.
Nahidah · 16 September 2024
Agent replied · 22 October 2024
We are so pleased to hear about your positive experience with Geraldine. It's wonderful to know that she went above and beyond to provide you with excellent service! 😇 - Tony and the Oldham team
★★★★★ 5/5
TrustpilotJust wanted to say a huge thank you to…
Just wanted to say a huge thank you to Sarah and Alex as been absolutely amazing during our move!! Fantastic service & customer experience from start to finish!! Nothing was too much trouble ! Thank you again
Robyn · 13 August 2024
Agent replied · 22 October 2024
Thank you for your 5 Star review. I'm glad that you were pleased with the service that Sarah and Alex have provided, making the process smooth. Enjoy your new home.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotJade and Michaela from the Royton…
Jade and Michaela from the Royton branch.. went above and beyond.. they kept me updated with everything that went on to the viewings and throughout the sale .. these Ladies was not only doing the job they were understanding and compassionate as the home that was sold was that of a love one and was my last connection to them .. I was emotional and I was looked after in the branch .. highly recommend
Nichola · 26 April 2024
★★★★★ 5/5
TrustpilotCouldn't fault Ryder & Dutton Mossley, at all.
Geraldine was on it! No hitches from our perspective. Concise, timely and punctual. Helpful with questions and also keeping us informed and on our toes keeping us in check as well when we had missed something. Would defintely recommend for anyone who's a ftb and wants to feel like they're in safe hands.
Tom · 14 September 2023
Agent replied · 15 June 2024
So pleased you were happy with the service and thank you for your recommendation. All the best for the future.
★★★★★ 5/5
TrustpilotNichola and the team at Ryder & Dutton…
Nichola and the team at Ryder & Dutton were extremely professional and informative throughout the whole process of selling my mum and dad’s house , both me and my brother would be very happy to recommend their services to anyone, many thanks to Nichola , James, Leanne, Kim and Laura
Jimmy · 23 November 2023
Agent replied · 15 June 2024
Thank you Janice for your review, great to hear that you would recommend us.
★★★★★ 5/5
TrustpilotFabulous service from Ryder and Dutton
Fabulous service from Ryder and Dutton. Michaela was excellent as my main point of contact as was Jade - all staff efficient and easy to contact - great stuff.
Lynn · 10 December 2024
Agent replied · 25 December 2024
Thank you for your kind words! We're delighted to hear you had a positive experience with us. We appreciate your feedback and are thrilled to know that you found our staff efficient and easy to contact. We strive to provide exceptional service to all our clients, and we're glad you were impressed with our team.
★★★★★ 5/5
TrustpilotWe had an excellent experience selling…
We had an excellent experience selling our home with Ryder & Dutton, and in particular with Jacqui, who guided us through the entire process, with support from Ryan. From the initial marketing through to completion, they were professional, approachable and kept us informed every step of the way.
Paul · 29 July 2026
★★★★★ 5/5
TrustpilotMoved from one property to the other both managed by the Ryder and Dutton
I had excellent service from Rachel Hilton and the team, moving from one property to another, both properties being managed by Ryder and Dutton, made it smooth and easy.
P · 9 December 2024
Agent replied · 25 December 2024
Thank you for your kind words! We are pleased to hear you had a positive experience with our team. We appreciate you recognizing the hard work of our team and we are happy to hear that the move process was smooth and easy for you.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotNaveen was excellent always helpful and…
Naveen was excellent always helpful and quick to get back to me with any queries.Made my experience of buying my very first home as stress free as possible
Adrian · 23 December 2024
Agent replied · 25 December 2024
We're so happy to hear that Naveen was able to make your first home buying experience as stress-free as possible. It's wonderful to know that his helpfulness and responsiveness made a positive impact on your journey.
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