Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Emily and the team in Bath
Thank you Emily and the team in Bath! You were courteous and professional at all times and helped get our sale completed.
Simon · 21 October 2023
Agent replied · 12 June 2024
Hi Simon, thank you for taking the time to leave us a five star review. Brilliant to see that Emily and the team in Bath were on hand not only to arrange your sale but to see it all the way through, keeping you updated throughout. Thanks, Rhys
★★★★★ 4/5
TrustpilotThe Barnet office
The Barnet office, Tara and team, has been looking after our buy-to-let for many years and handles everything that has come up professionally.
Steve · 25 September 2023
Agent replied · 12 June 2024
Hi Steve, thank you for your kind review. I am so glad our Barnet team has been a massive help to yourself and your property. Always great to see a positive review, of course we are always striving to improve our services and would love to know if there was anything we could do to make it a five star experience. If you wouldn't mind detailing anything we could have done differently, please pop me over an email on lpaynter@andrewsonline.co.uk. Thanks again, Laura.
★★★★★ 4/5
TrustpilotThe Barnet office
The Barnet office, Tara and team, has been looking after our buy-to-let for many years and handles everything that has come up professionally.
SteveE · 25 September 2023
Agent replied · 23 October 2024
Hi Steve, thank you for your kind review. I am so glad our Barnet team has been a massive help to yourself and your property. Always great to see a positive review, of course we are always striving to improve our services and would love to know if there was anything we could do to make it a five star experience. If you wouldn't mind detailing anything we could have done differently, please pop me over an email on lpaynter@andrewsonline.co.uk. Thanks again, Laura.
★★★★★ 5/5
TrustpilotMichael was really great!
Michael was really helpful and friendly, this is my first time renting a whole property and Michael guided me through the process.
Charlotte · 16 October 2023
Agent replied · 12 June 2024
Hi Charlotte, thank you so much for the brilliant review! Great to see that Michael was on hand to help you through what can be a daunting process, especially when it's your first time moving. We hope you have settled in well.Thanks again, Rhys
★★★★★ 5/5
GooglePurchased the Altham House type. House is very well built and the team went above and beyond when required especially after completion. Definitely recommend for any one looking to buy a new build home.
David · 29 October 2024
★★★★★ 5/5
TrustpilotI dealt with the Long Ashton branch
I dealt with the Long Ashton branch, who in a very difficult exchange and complete process were very supportive and went the extra mile to ensure the process was as stress free and positive as possible. We finally completed yesterday, to the relief of everyone, and I immediately received a phone call congratulating me and card when I moved in. My thanks to all concerned.
Dorothy · 31 January 2024
Agent replied · 12 June 2024
Hi Dorothy, thank you for leaving us a five star review on both TrustPilot and Google. Fantastic to hear Rich was able to support you through the entire process and I bet it was a relief when you received that phone call! Thank you for sharing your experience with us, it is really appreciated. Congrats on your new home and all the best, Laura.
★★★★★ 5/5
TrustpilotThe staff was very helpful and patient
The staff was very helpful and patient. Also the place very clean and nice.
Customer · 20 December 2025
Agent replied · 12 June 2024
Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our staff and facilities. Your satisfaction is our priority. We look forward to welcoming you back to Andrews Head Office in the future!
★★★★★ 5/5
TrustpilotWestbury on trym branch, would recommend
Westbury on trym branch, Claire, Georgia and Ashley were fantastic from start to end. Communication was first class, no question too daft for our first time selling. Even after completion the guys still called to make sure everything went well and smoothly with the move. The whole team were amazing!Thank you for helping us with our next chapter
Anthony · 15 June 2023
★★★★★ 5/5
TrustpilotHouse moving less stressful!
Communication was positive! Being able to actually go into a branch (Horley) and speak with people face to face was what i needed.
Sue · 22 September 2025
Agent replied · 24 August 2024
Hi Sue, thank you for your wonderful feedback! We're thrilled to hear about your positive experience at our Horley branch. Nancy and Steve will be delighted to know they were helpful. We appreciate your support and look forward to assisting you again. Best wishes , Lisa
★★★★★ 4/5
TrustpilotKyle was lovely in the house tour in…
Kyle was lovely in the house tour in Batheaston. He was both friendly and professional.
Insert · 1 March 2024
Agent replied · 12 June 2024
We appreciate you taking the time to leave a five star review for the team in Bath and we know Kyle will certainly love seeing your feedback too. Thanks, Rhys
★★★★★ 5/5
TrustpilotDealt with Zak who was highly…
Dealt with Zak who was highly professional and helpful from time of viewing through to completion and was great to work with.
Paul · 21 September 2023
Agent replied · 12 June 2024
Hi Paul, thank you for leaving us a five star review. Brilliant to see Zak in our Bath office. Hope the move went smoothly for you and we hope to help you again in the future.Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat Service.
James at the Wallington branch truly went above and beyond to help get my sale over the line, with what was a challenging sale for myself and no doubt him. Always available for advice and a friendly ear when needed. I can't recommend him enough.
Coral · 23 December 2025
★★★★★ 4/5
TrustpilotA lovely lady in lettings
I spoke with a very warm and Professional young woman this morning about renting a house.This woman was called Izzy and from the downend branch. She was brilliant at answering all my questions and concerns. I came off the phone feeling happy that all that was discussed was heard snd sorted.Great person to have working for your company.Rebecca Shomuyiwa
Rebecca · 14 May 2024
Agent replied · 12 June 2024
Hi Rebecca, thank you for the positive review for Andrews Downend. Great to see that Izzy was able to answer all your queries promptly and professionally. Thanks, Rhys
★★★★★ 3/5
TrustpilotGood work.
Good work.Sarah was helpful in giving early response. And sorting the issues early as well.
Rishav · 24 February 2024
Agent replied · 12 June 2024
Hi Rishav, thank you for the review. Of course we would love to know what we could have done differently or improve on, in order to provide the full five star service! We'd love to hear any further feedback if you wouldn't mind providing further information to myself (Rhys) to RMessenger@AndrewsOnline.co.uk thanks, Rhys
★★★★★ 5/5
TrustpilotSarah was quick and polite with her…
Sarah was quick and polite with her responses and was a great help with our deposit.
Nathan · 29 January 2024
Agent replied · 12 June 2024
Hi Nathan, thanks for the fantastic review. We are so pleased that Sarah was able to help you so efficiently. Thanks, Rhys
★★★★★ 5/5
TrustpilotHappy viewers …
Arranging our viewing was straight forward and Isaac Biggerstaff sorted times and keys etc. He arrived before us and was very welcoming and personable. He showed us around the apartment without being over bearing, allowing us time to look into every nook and cranny, but on hand to answer our questions. He looked after my elderly parents with respect and patience .. Thanks Isaac much appreciated.
Gillian · 29 July 2022
★★★★★ 5/5
TrustpilotNicole was really welcoming and kind
Nicole was really welcoming and kind. She answered all of my questions well and was patient with my viewing.
Halimah · 15 November 2023
Agent replied · 12 June 2024
Hi Halimah, brilliant to read that Nicole was super helpful in helping you search for a property, it certainly sounds like you were well looked after from the Andrews team. Thanks, Rhys
★★★★★ 5/5
TrustpilotFriendly and informative viewing with Shamiya Simpson
Had a viewing with one of the agents Shamiya Simpson who was very friendly and informative. She went above and beyond in providing really helpful details and even offered to provide me with details of transport links nearby for routes to work and amenities as I was new to the area. Really pleased with her service!
Isabella · 27 June 2024
Agent replied · 24 August 2024
Hi Isabella, thank you for the review. Amazing to see that Shamiya has been so helpful to you and that your experience when out viewing with us was such a positive one. Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon was great and friendly and…
Shannon was great and friendly and answered all my questions! Made looking for a new property a pleasure
Emma · 7 December 2023
Agent replied · 12 June 2024
Hi Emma, we know looking for new home can be stressful so it's really pleasing to see that Shannon was on hand to help you every step of the way and made the experience such a pleasure.Thanks, Rhys
★★★★★ 4/5
TrustpilotGreat service thanks Miss Louise …
Great service thanks Miss Louise Gonella
Krzysztof · 31 July 2024
Agent replied · 24 August 2024
Thank you, Krzysztof! We're delighted to hear you had a great experience with Miss Louise Gonella. Your feedback is much appreciated!
★★★★★ 5/5
TrustpilotVery helpful
Me and my friends are moving into a student house in September that is through Andrew’s. Obviously to get it all sorted we’ve had to go through different steps. Hayley Tennet from the agency has been a great help to me and my friends to get it all sorted. She’s helped us through each stage whilst being patient and understanding with us.
Jess · 29 February 2024
Agent replied · 12 June 2024
Hi Jess, thanks for the review. Brilliant to see that Hayley and the team have been on hand to help you every step of the way of your move. Thanks again, Rhys
★★★★★ 5/5
TrustpilotVery fast and professional service.
Very fast and professional service.Isabelle was great, she was very polite and welcoming.
Azuka · 20 March 2024
Agent replied · 12 June 2024
Hi Azuka, thank you for the five star review. Brilliant to see that Isabelle has delivered such a great service and experience for you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotNicole was very patient and…
Nicole was very patient and informative. She showed me around and I was very pleased with her assistance...thank you
Ann-kay · 7 November 2023
Agent replied · 12 June 2024
Hi Ann-Kay thank you so much for the review for Nicole. Really pleasing to see you had such a good experience with Andrews. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was friendly and helpful
HK · 11 August 2024
Agent replied · 24 August 2024
Thank you for your kind words, HK.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.