Every review we hold for the Hexham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Youngs were thoroughly brilliant and went beyond what we would expect from an estate agent. We took our time choosing which Hexham estate agent to use to sell my recently deceased father in law's house and it really paid off. We were 250 miles away so it was important we had an agent we could rely on and Youngs delivered on all fronts. Thank you.
Nigel · 7 June 2022
★★★★★ 5/5
GoogleExcellent service and friendly team. Would not hesitate to recommend.
Clair · 14 April 2024
Agent replied · 26 August 2024
Dear Clair,
We are truly grateful for your kind words and delighted to learn that you had an … More
★★★★★ 5/5
GoogleCheryl and Louise are top stars, can't thank them enough.
Andrew · 14 April 2024
Agent replied · 26 August 2024
Thank you for your heartwarming review! We're thrilled to hear that Cheryl and Louise's efforts have left such a positive impression. They truly are top stars, and your gratitude means the world to us. … More
★★★★★ 1/5
GoogleAbsolutely shocking communication skills and lack of customer service skills.
Els · 27 August 2023
Agent replied · 26 August 2024
Hi Els May,
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences across all areas of the business, and we’re sorry to hear that we missed the mark here. It would be helpful to us if you would please consider reaching out to us at 01434 608 890 or email hexham@youngsrps.com with any further information so that we can investigate this matter fully?
★★★★★ 5/5
GoogleExcellent service from RPS. Courteous, efficient and always available. Highly recommend.
Happy · 3 June 2023
Agent replied · 7 June 2023
Thank you so much for the kind review Kay. We pride ourselves on offering a local expert service to all of our clients and customers.
We hope we can be of assistance to you again in the future.
★★★★★ 1/5
GoogleAbsolutely shocking communication skills and lack of customer service skills.
Els · 21 June 2023
Agent replied · 23 June 2023
Hi Els May,
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences across all areas of the business, and we’re sorry to hear that we missed the mark here. It would be helpful to us if you would please consider reaching out to us at 01434 608 890 or email hexham@youngsrps.com with any further information so that we can investigate this matter fully?
★★★★★ 5/5
GoogleThe team at YoungsRPS Hexham have been excellent throughout our house sale process. Very good communication and professional would highly recommend. Theli & John
Theli · 1 July 2024
★★★★★ 5/5
GoogleExcellent customer service and lovely staff
Anne · 2 September 2023
Agent replied · 2 October 2023
Dear Anne,
We wholeheartedly agree, our staff are lovely and dedicated to ensuring our customers receive the best possible care during, what can often be, a very stressful process.
Thank you so much for the kind words, it is much appreciated and we are here to help should you need us for any property matters in the future.
★★★★★ 5/5
GoogleThe estate agency team at Youngs RPS recently dealt with the sale of my house in Haltwhistle . From start to finish, they handled this transaction in a professional and dedicated way and kept me well informed throughout. I highly recommend this effective team. Five stars!PositiveResponsiveness, Quality, Professionalism, Value
Helen · 27 August 2022
★★★★★ 5/5
GoogleVery helpful amid a tricky sale
Susan · 29 July 2023
Agent replied · 2 October 2023
Dear Susan,
We're thrilled to hear that your experience with our estate agent during your tricky house sale was a successful and positive one. Our team is dedicated to navigating complex situations and ensuring a smooth process for our clients. If you ever need assistance again or have any questions, please don't hesitate to reach out.
★★★★★ 1/5
GoogleI've enquired about 6+ properties through this agency and have yet to receive a single phone call back. Absolutely terrible service.NegativeResponsiveness, Professionalism
Joanne · 27 August 2021
Agent replied · 7 June 2023
Hi Joanne, we have had a look at our systems and see that you were last in touch on 19th February, our Residential Lettings Manager had responded to you that day, we just want to double check that you received that email? We have your requirements on file and will be in touch if anything comes up. In the meantime, if you would like to chat to our team, they will be more than happy to speak to you on 01434 608980.
★★★★★ 5/5
GoogleThe team in Hexham are the best estate agents I’ve ever dealt with. They are patient, professional, thoughtful and effective communicators. Quite an exceptional team. Thank you all at Hexham branch for doing such a brilliant job.
Katie · 7 June 2022
★★★★★ 5/5
GoogleFriendly, professional, great communication. Very positive experience selling my property with RPS.PositiveProfessionalism
Joanne · 27 August 2021
★★★★★ 5/5
GoogleVery helpful and professional.PositiveProfessionalism
J · 27 August 2022
★★★★★ 5/5
GoogleRating only, no written review.
Sheila · 14 April 2024
Agent replied · 26 August 2024
Dear Sheila,
Your recommendation means a lot to us, and we truly appreciate your support. If … More
★★★★★ 4/5
GoogleRating only, no written review.
Stewart · 28 March 2024
Agent replied · 26 August 2024
Dear Stewart,
Your recommendation means a lot to us, and we truly appreciate your support. If … More
★★★★★ 5/5
GoogleRating only, no written review.
Kevin · 28 March 2024
Agent replied · 26 August 2024
Many thanks for the five stars Kevin!
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 7 February 2023
Agent replied · 7 June 2023
Thank you for your review Michael, glad we could be of service
★★★★★ 5/5
GoogleRating only, no written review.
John · 7 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.