Every review we hold for the Hexham office, from every platform, shown as written. First names only.
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5/5
GoogleRed Hot recently advertised and let out my Hexham property. From start to finish, their service was excellent and I was particularly impressed with their 'nothing's too much trouble' attitude and quick response times.
Giles Β· 13 March 2020
Agent replied Β· 1 October 2024
Thanks Giles, "nothing really is too" much trouble with out staff - always go the extra mile, thanks for the review
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5/5
GoogleFrom start to finish, both Mels and EVERYONE else in the office has been amazing! β¦ More
Faye Β· 5 December 2024
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5/5
GoogleWe received excellent customer service from Ang at the Hexham branch during the search for our new home. Warm, enthusiastic and extremely informative - she was a great help in our search and would definitely recommend to anyone else in the market for a new home.
Ben Β· 11 March 2023
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5/5
GoogleExcellent service and very helpful staff!! Matthew it's brilliant π very responsive and updated me during the all renting process. I definitely recommend this agency!! Very professional service β¦
Adrian Β· 8 October 2020
Agent replied Β· 1 October 2024
Hi Adrian, yes Matthew is great isnt he - Ill be sure to let him know
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5/5
GoogleLooking to rent my property out. Excellent levels of communication; feeling suitably informed and confident to list my property with them when the time comes.
Sam Β· 13 March 2021
Agent replied Β· 1 October 2024
Thanks Sam, so glad to hear we met your expectations and thanks for the review
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5/5
GoogleExcellent service - especially from Angela who has gone above and beyond to help us out. Highly professional, very friendly and super efficient- she really gets things done! Can't recommend highly enough.
Elizabeth Β· 19 October 2023
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1/5
FacebookThis company is discriminatory.
Do not use them. they are breaking the law discriminating against people who are on benefits.
Becca Β· 20 July 2021
Agent replied Β· 28 January 2025
Hi Becca, im sorry you felt the need to write this. As you were told, it is a condition of the Landlords mortgage company that he is not allowed to accept LHA tenants
It is NOT a policy of the company that we discriminate against LHA tenants
Just to let you know, we are part of the Castledene Group, which is the largest independent letting agent managing LHA tenants in the North East of England - We do NOT discriminate against LHA tenants
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5/5
GoogleExtremely professional group of ladies, easy to talk to, excellent customer service, very friendly and recommended for all your house sales, thank you for all your efforts π β¦
Charlie Β· 19 October 2023
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5/5
FacebookGreat experience with Red Hot in prudhoe. Melanie sold our house quickly and was very communicative throughout the process, always responding to queries quickly. She took the stress out of the situation and dealt promptly with any issues, chasing everyone up on our behalf. Thank you! βοΈ
Katie Β· 20 November 2021
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5/5
GoogleVery helpful.answered the phone quickly and had the answers to any questions regarding the property at their fingertips
George Β· 13 March 2021
Agent replied Β· 1 October 2024
Hi George, really happy to hear this, and thank you so much for the review
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5/5
GoogleFantastic service received from all the staff at Red Hot Property. From the initial viewing through to completion the team have been very friendly and professional. Thank you for all your hard work and support.
Judy Β· 12 March 2023
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1/5
GoogleVery poor website
Doesnβt work properly The most important thing for a letting agent is their profile on the internet β¦
Melanie Β· 8 October 2019
Agent replied Β· 1 October 2024
Sorry about our website Melanie - We have a new one and wold be great if you gave us some feedback on this?
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4/5
GoogleThe excellent team at RHP have been superb in all areas of property management. Well recommended!
Alex Β· 13 March 2021
Agent replied Β· 1 October 2024
Thanks Alex, appreciate the review
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5/5
GoogleI recently viewed a couple properties with Ange. I couldn't recommended her any more. Not only was Ange extremely informative but also very welcoming and understanding of mine and my wife's needs.
Andy Β· 13 March 2023
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5/5
GoogleFriendly staff willing to help made me feel at ease and answered all my questions
Ann Β· 7 March 2024
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5/5
GoogleBrilliant friendly, helpful staff 5 star x
Debbie Β· 13 March 2021
Agent replied Β· 1 October 2024
Thanks Debbie
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5/5
GoogleHelpful service, appreciated guidance and advice
Maureen Β· 13 March 2021
Agent replied Β· 1 October 2024
Hi Maureen, thanks for the review
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5/5
GoogleI've only had to deal with red hot property for a viewing but what a professional ,polite and wonderful people to deal with
Stephen Β· 13 March 2022
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5/5
GoogleBrilliant staff and service. Highly recommend
Amanda Β· 19 October 2023
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5/5
GoogleGreat team; friendly and approachable, quick to respond. Would recommend. Thanks!
Angus Β· 25 February 2023
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5/5
GoogleCouldn't recommend the team more at Red Hot Property. Professional, responsible and thoroughly diligent in selling our house.
Greig Β· 13 March 2022
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5/5
GoogleA professional team who responded well to any issues we raised.
Bernice Β· 13 March 2022
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1/5
GoogleOpinionated, unprofessional and left 2 young boys without a roof over their heads. Disgraceful service keep well clear!!!
Terence Β· 13 March 2019
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2/5
GoogleRating only, no written review.
Aman Β· 27 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.