Every review we hold for the Hexham office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookIf you are disabled and/or suffer from poor mental health, I would strongly recommend you stay well clear of this company as they'll try pull the wool over your eyes.
I sold my house through RHP and was told by their agents that the buyer was a cash buyer and had already sold their house (I have 2 emails confirming this). I also accepted a lower offer on my house as I thought there was no chain and it'd be a quick sale.
To my surprise my solicitor informed me that I was part of a chain. RHP only told me about the chain 2 weeks before completion, when the people at the top of the chain started pushing for an exchange date.
I never received any sort of explanation/apology from RHP for misleading me.
Joe · 4 February 2023
★★★★★ 5/5
GoogleThanks to Red Hot Property we had a stress free tenancy, the majority of which was during a global pandemic and multiple lockdowns! The team were very responsive to any queries that we had and even though we never needed to use the maintenance service, the additional peace of mind was greatly appreciated.
Laura · 13 March 2022
Agent replied · 1 October 2024
Thanks Laura for the review
★★★★★ 5/5
GoogleVery happy with the support and patience shown by Zak, Vicky and the team. Highly recommend them to help drive the sale of your house to completion.
Andy · 13 March 2023
★★★★★ 5/5
GoogleJust wanted to say a thank you to Lesley in the Lettings team, very helpful throughout the tenancy and also the end process too! Thank you.
Abigail · 13 March 2023
★★★★★ 5/5
GoogleI would use Red Hot Property all the time they are very helpful and efficient. Dealing with this estate agent recently I would definitely recommend them to anyone, staff are friendly, helpful and professional. Keep up the good work, I was very impressed with the speed and efficiency in renting a property in Hexham, Northumberland.
Christine · 13 March 2021
Agent replied · 1 October 2024
Thanks Christine and glad we could help you
★★★★★ 5/5
GoogleI had a great experience with Red Hot Property selling a property that was tucked away in a reasonably remote area. The team were great, enthusiastic about the area and were very communicative throughout the entire process. I would definitely use them again.
Fiona · 7 November 2024
★★★★★ 5/5
GoogleJust wanted to say a thank you to Lesley in the Lettings team, very helpful throughout the tenancy and also the end process too! Thank you.
Abigail · 2 October 2022
★★★★★ 5/5
GoogleGreat experience, such a friendly & helpful team, I would most definitely recommend Red Hot Property, thanks Angela
Craig · 14 May 2023
★★★★★ 5/5
GoogleVisited the Hexham office a week ago. Zak put my house on the market and next day it was sold. Very satisfied customer.
Steven · 2 October 2022
★★★★★ 5/5
GooglePurchased a property through RHP, its been been a good process by them from my point of view. Zak is very responsive and helpful when needed. Recommended.
Ant · 13 March 2022
★★★★★ 5/5
GoogleVery professional and polite service from Zak and team.
Would recommend to others as capable and knowledgable.
Lewis · 12 March 2023
★★★★★ 5/5
GoogleUsed them for 7 years - great service current letting lead Lesley is wonderful and extremely helpful I would recommend for all rental properties in Hexham
Johnny · 13 March 2022
★★★★★ 5/5
GoogleExcellent service from Zak and from Pamela. Completely committed to serving their customers well. Thank you.
Susan · 12 March 2023
★★★★★ 5/5
GoogleI have used the services of red hot property three times in the last two years once to sell a house and twice for letting and have found them to be very professional and friendly. Matthew recently rented a house out for me and everything worked out very well.
Chris · 13 March 2020
Agent replied · 1 October 2024
Thanks Chris
★★★★★ 5/5
GoogleGreat service from Zak especially however the whole team are superb! highly recommend.
Gary · 13 March 2023
★★★★★ 5/5
GoogleExcellent Estate agents, very polite and professional.
Zak and team were very knowledgeable.
Ruth · 12 March 2023
★★★★★ 5/5
GoogleThe staff who came to see the property initially were very efficient and friendly. The photographs including the ‘walk around’ ones were well done, although we requested a couple of changes. The changes were made quickly and entirely to … More
Anne · 8 June 2024
★★★★★ 1/5
GoogleThe agency are only interested in the landlord and not the tenant. Constant emails about basics such as working hot water and a flushing toilet, only to be faced with threats as you will be charged with the bill. They definitely took …
Louise · 8 October 2020
Agent replied · 1 October 2024
Hi Louise, sorry you felt this way - thats certainly not our intention
★★★★★ 5/5
GoogleFriendly, Efficient and professional service received from all at the Hexham branch . Matthew and Cheryl especially so to confirm our rental in less than a week from our first call. Many Thanks
Pamela · 13 March 2022
Agent replied · 1 October 2024
Thanks Pam, ill make sure to let Cheryl and Matthew know
★★★★★ 5/5
GoogleOutstanding service from Zak and the team!
James · 13 March 2023
★★★★★ 5/5
GoogleOutstanding Service from Zak and the Team. Friendly and approachable!
Katie · 2 October 2022
★★★★★ 5/5
GoogleRecently sold and bought a property from the Hexham branch
Top marks to Angela Saunders for being there for us every step of the way she literally went over and above helping us through a stressful time .
The girls in the office so lovely
Well done
Beryl · 1 September 2023
★★★★★ 1/5
FacebookRed hot property promise the world but fail to deliver on all fronts. No customer communication in over 6 months other than an email to thank me for being a previous customer. Responded by telling them I was still a customer and was disappointed by email, told I would be called in a'couple of days' 3 months later nothing. Smiling face to get your money then nothing-atrocious service wish I hadn't spent £400 with them.
Matt · 27 January 2017
★★★★★ 5/5
GoogleEmma at red hot property made selling my property such a stress free process with great communication, efficient and great service! I could not recommend them enough because of her!
Nathan · 10 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.