4/5
TrustpilotGood efficient estate agents who…
Good efficient estate agents who quickly found a new tenant for my rental property. Thanks to Susan and Helen
Trusted Agent profile · Hexham
Pattinson Hexham reviews
★★★★★
1,135 reviews across 2 platforms
15 Priestpopple, Hexham, NE46 1PH, NE46 1PH
Pattinson's office in Hexham, at 15 Priestpopple, is rated 4.3 out of 5 across 1,135 reviews on two platforms, including 21 Google reviews rated 4.5.
Reviews
Every review we hold for the Hexham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotSpams you
Sends you lots of emails and SMSs you never signed up for and no one click unsubscribe at bottom of messages - very frustrating
Agent replied · 24 October 2024
Hi Joe, We are sorry you have not had the service we would expect from us. Can we ask you to provide more information, like the property address in question and the email address you registered with us. can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotLove our new property
Just moved in to a lovely rented property with Pattinson's and my partner and I are really happy with the house. The team at Pattinson's are really friendly and professional too and have been a great help getting everything done.
5/5
TrustpilotBlyth Team Are Best In The County.!
It's the second time I've dealt with the Blyth office, Louise, Linda and Terri all did a fab job. Very professional at every stage, they ensured that the property was sold at the best price for the seller and the vendor - it really was a win-win situation for all. A total pleasure to deal with and I'd have no problems at all in recommending them to others.
5/5
TrustpilotThe girls showing viewers round were…
The girls showing viewers round were superb and very knowledgeable they certainly helped with the sale as did James. All in all a very professional company
1/5
TrustpilotVery bad getting back to you about…
Very bad getting back to you about enquiries. Was sent a link to give feedback but when I tried to do this it stated that feedback had already been completed. Mystery!
Agent replied · 24 October 2024
Hi Deborah, I'm sorry that you have found our services to be unsatisfactory. Could you email socialmedia@pattinson.co.uk with more information so that this can be looked into further. Many thanks.
5/5
TrustpilotExcellent service as always.
Very regularly deal with both the team at Washington branch and Charlotte Mason, at head office, for all my residential letting needs. They can never do enough, in terms of keeping in constant communication with progress and carrying out their role professionally and very efficiently. I would not take my business anywhere else.
5/5
TrustpilotStockton office - highly recommended
We cannot recommend this estate agents enough! The customer service was 10/10 and were very professional throughout. They were in constant contact, informing us of updates and how they could assist us further. We would like to say a huge thankyou to Jan - who went (above and beyond) to help us through our completion. Thanks again to her and all the team.Clare & Kirsty Pearce-Dryden
5/5
TrustpilotAmazing staff
Amazing staff! They were so helpful, really couldn't do enough for us. As first time buyers we were so nervous but they made everything so clear and straightforward. Emily and Daniel working incredible. Both very respectful and anytime I call they really helpful. Thank you for make my day.
5/5
TrustpilotIf you need to sell your property then…
If you need to sell your property then look no further my house was sold in 3 days and I actually got more that I thought and this is down to one lady Hellen Widdowson she is a 'woman on a mission'when it comes to selling houses always returning phone calls or emails informing me of progress
5/5
TrustpilotBrilliant, friendly, reliable and helpful
Fantastic service throughout the wholeLove - The team really went above and beyond to ensure our house sale went through smoothly and were friendly and reliable. Put my mind at ease and took a bit of the stress out of moving.
1/5
TrustpilotExtremely poor service with my rental…
Extremely poor service with my rental property. They have handed over an uncleaned property and upon asking saying I have not opted for a clean property. The car parking entry key has not been given with an excuse they not sure where the fob is! Not at all happy with the service.
5/5
TrustpilotDean from pattison has been absolutely…
Dean from pattison has been absolutely excellent from start to finish, helped me through what has been a really stressful and difficult time and genuinely took time to help me and make sure I was sorted with a suitable property as quickly as possible. Totally stress and hassle free and I can’t thank them enough
5/5
TrustpilotI have bought the property through…
I have bought the property through pattinson estate agents in Washington branch. Kimberley and her manager was great, very knowledgeable, helpful. I would highly recommend this branch for anyone looking to sell or buy property. The service is 5 star.
5/5
TrustpilotPersonal service
Personal service, always followed up calls and returned calls and queries. Jason dealt with the sale all the way through, no handing over to others, dealt with my man’s sale and looked after her with respect, using them / him to sell my house too
5/5
TrustpilotPositive experience
I had the pleasure of meeting Carly from Washington Pattinson; as a newcomer to property investment, I was confused and knew very little about it, but she is very professional and helpful, and I would highly recommend her to anyone.
5/5
TrustpilotJosh Singh amazing support.
Amazing customer service and professionalism from a commendable Josh Singh. Outstanding service, going the extra mile to achieve customer satisfaction. A huge thanks to you Josh, from Aileen and Scott
1/5
TrustpilotPattinsons Ashington put
Pattinsons Ashington put any property up for sale even though the sellers can not proceed pure time wasters
Agent replied · 24 October 2024
Hi, we are sorry you have not had the experience we expect from our team. can you provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotExcellent team at Pattinsons Gosforth…
Excellent team at Pattinsons Gosforth branch espeacilly Kerri, they helped out with forms and scanning documents that were time sensitve even down to using their own phones when scanner played up, The Gosforth office based team are ahead of their game,friendly and genuine I would highly recomend that outlying offices look to them as an example to raise their own bar accordingly,
1/5
TrustpilotVery very poor on the rental side
Very very poor on the rental side, don't return calls or emails, rude and unprofessional staff, clearly lack basic training. They seemed to have a very flimsy grasp of property law
Agent replied · 24 October 2024
We are very sorry to hear this, Mr Stone. One of our team would be happy to discuss your problem if that is something you would like to do.
5/5
TrustpilotGosforth Branch Excellence
I had the pleasure of dealing with the Gosforth branch very recently. They were excellent - friendly, helpful, efficient. Keri (and Katie) went out of their way to help me in very difficult circumstances. They were sensitive to my needs and went the extra mile which I really appreciated. I would definitely use them again & can't recommend them highly enough.
4/5
TrustpilotSale of property through online auction
The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer. They were friendly and helpful and we were kept informed of progress throughout.
5/5
TrustpilotBrilliant friendly service from start…
Brilliant friendly service from start to finish. We have purchased a property from Pattinsons and are now using them as a management agent for another property, thy have been great in both instances.
5/5
TrustpilotCarly from Washington
Carly from Washington recently done my house valuation,during the visit to my house she was very friendly, professional and passionate for her work. While explaining what she would be doing and answering any questions I had.Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
