Every review we hold for the Hethersett office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThis is an unusual purchase for us, as the seller's was buying a new plot, so I have been dealing with Newhome Groups and Hammond & Stratford. The initial viewing was done by Abigail Mallett at Hammond & Stratford, she was helpful and very accommodating on the time & days we wanted to view the property. After the offer was accepted, we didn't hear much from Hammond & Stratford, until towards the end near exchange contract. On the completion date, Abigail offer to drop the new house keys to us, so saving us a journey to their office, which was a nice touch.
Michael · 21 December 2024
Agent replied · 25 December 2024
Hi Michael,
Thank you so much for your review! We’re delighted to hear that Abigail was helpful and accommodating during the process. When The New Homes Group is involved, our role in sales progression is somewhat restricted, which might explain why we seemed quieter at times. That said, we’re thrilled to hear that you’re now settled into your new home and we wish you all the very best for the future.
If we can be of any further assistance, please don’t hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleI would recommend Hammond and Stratford Estate agents.
I would give Darcy Grigson 10 out of 10.
What a breath of fresh air Darcy has been particularly in a world where support and service is mediocre at best. Darcy kept us up to date on a weekly basis and was polite.I would definitely use Hammond and Stratford again.
L Attwell
Lance · 14 June 2023
Agent replied · 5 July 2023
Hi Lance,
Thank you very much for taking the time to leave this 5 star review, it's very much appreciated. It was a pleasure to assist you.
I have passed your kind words on to Darcy and the team who are over the moon with your review.
We wish you all the best and hope to be of service again in the future,
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleOutstanding support from Shane and Abi from start to finish for the sale of my property. Clear and incredibly helpful advice on all aspects including our onward move. Brilliant all round efficient service which I would have no hesitation in recommending.
James · 14 February 2026
Agent replied · 14 April 2026
Hello James,
Abi and Shane will be very pleased with your kind words, thank you for your review.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleWhile the purchase of our desired property in Hethersett nr Norwich did not go through to completion, we want to nevertheless commend Hammond and Stratford Estate Agents for the stellar customer service…the level of care and attention they lent us from beginning to end. In particular, we want to call out Ms. Abigail Mallett.
We will most definitely turn to this agency in the conduct of any future transactions.
Well, well done!
Christine and William Clark
William · 17 January 2025
Agent replied · 22 January 2025
Hi Christine and William,
Thank you for your 5-star review, Abigail was really pleased to hear your comments. Please don't hesitate to get in touch if you ever need anything in the future.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe could not thank the team at Hammond & Stratford enough! From start to finish, their professionalism has kept the selling process so smooth even when having to deal with difficult buyers and solicitors. Thank you so much to them all for helping us on our next steps!
Rosie · 14 November 2025
Agent replied · 14 April 2026
Hi Rosie,
Thank you so much for your review, the team are thrilled with your kind words.
Kind Regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe had brilliant service from start to finish with Hammond and Stratford Hethersett.
I would recommend them to anyone selling their home in the area. All staff were excellent, we mainly dealt with Abi and Shane who we couldn’t fault throughout the whole process.
Jessica · 27 March 2024
Agent replied · 24 August 2024
Hi Jessica,
Thank you so much for your fantastic review! We are thrilled to hear that you had a brilliant experience with our Hethersett team, and that Abi and Shane were particularly helpful throughout the selling process.
We take pride in providing excellent service to all our customers, and your kind words mean a lot to the team. We will be sure to pass on your positive feedback to Abi and Shane.
If you have any further questions or need any assistance in the future, please don't hesitate to contact us.
Thanks again for choosing us.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleJorja has been great with helping us find a property and working hard to make sure the sale went through. She kept us updated everyday with the progress and is always a joy to talk to. Would definitely recommend the agents to everyone
Jazmine · 27 January 2024
Agent replied · 24 August 2024
Hi Jazmine,
Thank you so much for your kind words! We're delighted to hear that Jorja provided excellent assistance in your property search and ensured a smooth sale process. Your feedback is truly appreciated, and we're thrilled to know that Jorja's dedication and communication were noteworthy.
If you ever need assistance please feel free to reach out.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleJack was friendly and polite, he was able to answer the questions asked during the property viewing. Excellent customer service, thank you.
Julie · 22 December 2024
Agent replied · 25 December 2024
Hi Julie,
Thank you for your lovely 5-star review, Jack was really pleased with your comments. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleAbigail was extremely helpful and professional in selling my home. Kept me up to date the whole way through and was very swift with all feedback. I would highly recommend Abigail and the team at Hammond and Stratford!
Jasmine · 27 March 2024
Agent replied · 24 August 2024
Hi Jasmine,
Thank you so much for your fantastic review! We're thrilled to hear that Abigail's professionalism and attentiveness made your home selling experience positive.
It means a lot to us that you felt kept in the loop and received prompt feedback throughout the process. Abigail is a valuable asset to our team, and we'll be sure to pass your kind words along to her.
On behalf of Abigail and the entire team at Hammond and Stratford, thank you for choosing us!
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleBoth Abigail and Shane were very helpful and friendly. The feedbacks they would give were very helpful. Would definitely recommend this branch.
Gem · 5 December 2024
Agent replied · 25 December 2024
Hi Gem,
Thank you for your 5-star review and feedback. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleHammond and Stratford has been great both with selling our house and buying another.From the initial valuation by Sophie they have been professional straightforward and reassuring.Every viewing of ours was followed up quickly with feedback. If they couldn't get hold of people they let us know. Jorja and Shane answered all our questions fully. They are a very nice straightforward team to work with. Thanks to all of you.
Joanna · 19 November 2024
Agent replied · 22 November 2024
Hi Joanna,
Thank you for your lovely 5-star review, we really appreciate the feedback and it was a pleasure helping you with both your sale and purchase.
If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe are just at the beginning of our journey with Hammond & Stratford (Hethersett team) and we are so impressed with the attention we have received so far.
The reason we decided to sign up with H&S was because of Sophie, the area valuer. She came across as such a lovely lady, experienced, knowledgeable, a great eye for the detail and a fantastic ambassador for their company.
We were so pleased to meet Jorja and Abbie, the property consultants, again lovely young ladies who we feel extremely comfortable to leave our precious home in their very capable hands.
Then there is Sam, the photographer. What a wonderful young man. The knowledge and experience of a man twice his age. He was so slick with his camera equipment.
This has already given us so much confidence in achieving a successful property sale.
Thanks to all involved.
Mark · 27 March 2024
Agent replied · 24 August 2024
Hi Mark,
Thank you so much for taking the time to leave such a fantastic review! We're absolutely thrilled to hear that you've had such a positive experience with the Hethersett team at Hammond & Stratford so far.
It means a lot to us that you found Sophie, Jorja, Abbie, and Sam to be professional, knowledgeable, and approachable. We take pride in having a great team who can guide clients through the selling process with confidence.
We're delighted to be on this journey with you and look forward to helping you achieve a successful sale!
In the meantime, please don't hesitate to let us know if there's anything we can do for you.
Sincerely,
Hammond & Stratford
★★★★★ 5/5
GoogleGreat experience using Hammond and Stratford for our property search. Daniel was polite, professional and extremely helpful in our buying process. Can’t recommend them highly enough.
Claire · 25 June 2024
Agent replied · 24 August 2024
Hi Claire,
Thank you so much for taking the time to leave such a wonderful review! We're pleased to hear that Daniel and the team provided such a positive experience during your property search.
We pride ourselves on exceptional customer service and going the extra mile for our clients, so your kind words about Daniel's professionalism and helpfulness mean a lot to us.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleA difficult situation going through probate was made so simple. From the initial valuation through to completion nothing was too much trouble. All the staff were very professional, advising us and keeping us updated. We would not hesitate to use Hammond & Stratford again and would certainly recommend them.
Stewart · 14 June 2025
Agent replied · 14 April 2026
Hi Stewart,
Thank you for your 5-star review - we really appreciate your feedback and it was … More
★★★★★ 5/5
GoogleI recently met with Jack from Hammond & Stratford for a house viewing, Jack was friendly and knowledgeable about the property he gave me the time to have a good look around the property . Thank you Jack
Rachel · 9 April 2025
★★★★★ 5/5
GoogleGreat experience buying our first home with Hammond & Stratford, from viewing to completion, excellent support from the team. Thank you so much.
Deepika · 14 February 2026
Agent replied · 14 April 2026
Hi Deepika,
We really appreciate your kind words and 5 star review, thank you!
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleJack was helpful and informative, showing us around two properties, but leaving us space to look and consider.
Leon · 18 October 2024
Agent replied · 24 October 2024
Hi Leon,
Thank you for your 5-star review, we really appreciate your feedback. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe had an excellent experience selling our house through Hammond Stratford. Everybody was helpful, professional and patient. I would happily sell a house through them again
David · 26 May 2024
Agent replied · 24 August 2024
Hi David,
Thank you so much for taking the time to leave such a fantastic review! We are pleased to hear that you had an excellent experience selling your house with us. Our team is dedicated to providing excellent service, and it means a lot to know that we achieved that for you.
We wish you all the best in your new home!
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleFantastic service from the Hethersett team on marketing and selling our tenanted house. It was not a straightforward property to arrange
viewings let alone sell due to an awkward tenant. Hammond and Stratford were extremely patient and understanding to our situation and in handling viewings and they gave good advice regarding price, eventually achieving a sale. I wouldn’t hesitate to recommend them.
Maria · 6 November 2024
Agent replied · 22 November 2024
Hi Maria,
Thank you for your review, we really appreciate your feedback and it was a pleasure helping you sell your property. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleGreat experience with selling our house. Lots of viewings which were managed well by Hammond and Stratford. Just completed on our sale and the team have been great. Thank you.
Nikki · 14 November 2025
Agent replied · 14 April 2026
Hi Nikki,
Thank you for your 5 star review, we will pass on your kind words to our Hethersett Branch.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleFantastic working with the team at Hammond & Stratford, especially Shane - superb communication throughout and would highly recommend - if I could give 10 stars I would :-)
Natasha · 27 January 2024
Agent replied · 24 August 2024
Hi Natasha,
Thank you so much for your wonderful feedback! We're thrilled to hear about your fantastic experience working with our team. We greatly appreciate your kind words regarding our communication. Your recommendation means a lot to us.
If there were a way to give 10 stars, we'd gladly accept them!
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe chose Hammond and Stratford to market my mother's house and it has turned out a good decision, from the initial valuation to dealings with the manager, Shane and his assistant, Abi, also their photographer, Sam - I have found them all to be very professional with good communications and customer service. The sale went smoothly and I would use them again based on this experience.
JMY · 18 August 2024
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that your experience with Hammond & Stratford was so positive. It's fantastic to know that Shane, Abi, and Sam were able to provide such excellent service. We're delighted that the sale of your mother's house went smoothly.
We hope to be of service to you again in the future.
Kind regards,
Hammond and Stratford
★★★★★ 5/5
GoogleStaff was cooperative and the agents were responsive and respectful and responsible. A good experience
Sehar · 14 March 2026
Agent replied · 14 April 2026
Hello Sehar,
We really appreciate your positive words and 5 star review, thank you.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
FacebookCannot recommend Hammond & Stratford enough. Avanda kept in constant contact with us and always made sure we were updated on everything. Very happy with the speed of the sale and the friendly, professional service we received throughout the process. Thank you again :)!
Jodie · 29 August 2022
Agent replied · 23 February 2025
Thank you Jodie for sharing your experience with us.
We really appreciate your kind comments and the time taken to write this wonderful review. It's great to hear your experience with the Eaton team.
Kind regards,
Hammond & Stratford
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