Every review we hold for the Hethersett office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbi at Hammond & Stafford has been amazing in supporting us through the whole process from selling our property to finding us our next house. Abi has always been available to talk to when we had a question and it is her enthusiasm for a property that got us to view and fall in love with it as our next home. Highly recommend Hammond & Stratford and Abi is a credit to the team.
Matthew · 14 February 2026
Agent replied · 14 April 2026
Hello Matthew,
Thank you so much for your lovely feedback - Abi will be delighted to hear your kind words. We’re so pleased we could help you secure your new home while successfully selling your current one.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleAbsolutely excellent the Hethersett branch have been brilliant from the day we put our house on the market , to sale and throughout the complete process friendly and helpful especially Abbi who we spoke to the most I personally would highly recommend hammonds and Stratford
Thank you all for everything you’ve done
Kind regards Jason
Jason · 14 October 2025
Agent replied · 14 April 2026
Hi Jason,
We have passed your comments onto Abi and the team at Hethersett, thank you so much for your lovely 5 star review.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
FacebookHaving almost given up hope of selling due to 2 previous estate agents being so abysmal, Hammond and Stratford were a breath of fresh air.
I initially viewed a property in Attleborough through their branch there and was shown around by Ben. He was pivotal in my move to Hammond and Stratford , as he liaised with Jacob at the Eaton branch, and in no time at all I had changed to them.
From the very start they were professional, proactive and extremely helpful. Always communicating with me, securing more viewings in 2 weeks than I had received from 2 previous agents in 4 months!! I think that speaks volumes.
They work collaboratively across all their offices to ensure best services for their clients. I also appreciated their honestly with the initial valuation, they were realistic from the off.
Once a sale was secured on my property, they supported me in the best way forward to offer on the property I wanted. Always in contact with me, ensuring I achieved the best outcome.
Thank you Ben, Jacob, Shaun and all other staff that have been involved in such a positive experience. I am so grateful .
Jane · 25 September 2024
Agent replied · 23 February 2025
Hi Jane, thank you so much for your recommendation. We're so pleased to hear you had such a positive experience with us, our teams strive to deliver a personal, professional and accountable service across all branches. Ben, Jacob and Shaun we're all thrilled to read your comments too! If we can be of any further assistance in future, please get in touch. Kind regards, Hammond & Stratford
★★★★★ 5/5
GoogleI can honestly say the team at Hammond and Stratford in Hethersett were brilliant. They gave me updates every time someone viewed, nicely suggested if anything needed changing, whilst still letting me decide. The selling went very smoothly. Thank you, to you all. I highly recommend you.
Sally · 14 October 2025
Agent replied · 14 April 2026
Hi Sally Ann,
Thank you for your great 5 star review, the team at Hethersett will be pleased with the outcome.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleAbsolutely amazing service and prpactivity. Would always use Shane and the team moving forward for any sale or purchase. Thanks for your support during thos stressful time.
Laura · 14 February 2026
Agent replied · 14 April 2026
Hi Laura,
Thank you so much for your kind words and review, I will pass the feedback on Shane and the team.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleJack showed us around the house in which we viewed, he was on time and very informative. He gave us lots of time to look round and was prepared to answer all question that we had. Was very impressed with his service, thanks Jack!
Nick · 14 August 2025
Agent replied · 14 April 2026
Hi Nick,
Thank you for your 5-star review and feedback for Jack, he was thrilled with … More
★★★★★ 5/5
GoogleWe are about to move after purchasing a house through Hammond & Stratford. We viewed many houses in the area before offering on this one. We dealt with Abigail throughout who was incredibly helpful and patient with us. Unlike some of the other estate agents we viewed with Abi was knowledgeable about both the houses and the local area - a refreshing change! She was able to arrange viewings to work to our schedules and relayed questions to sellers speedily when needed.
Thanks so much for all your help!
Rosie · 26 February 2024
Agent replied · 24 August 2024
Hi Rosie,
Thank you for sharing your experience with Hammond & Stratford and specifically highlighting the outstanding service provided by Abi. It's wonderful to hear that her knowledge, patience, and dedication made your house-hunting process smoother and more enjoyable.
It's clear that Abigail's commitment to understanding both the properties and the local area made a significant difference in your experience. Being able to arrange viewings according to your schedule and swiftly address any queries with sellers undoubtedly contributed to a positive outcome.
We will be sure to pass on your gratitude to Abi and the rest of our team. We hope that your new home brings you much joy and happiness.
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleOur experience with Hammond and Stratford in Herthersett was great. They were fast at responding, and very friendly and professional. Jack was great at answering our questions and made our viewings a happy and pleasant experience.
Philomena · 14 October 2025
Agent replied · 14 April 2026
Hi Philomena,
Thank you for your 5-star review, Jack and our Hethersett team will be thrilled to hear your positive comments. … More
★★★★★ 5/5
GoogleDealing with Shane and Abigail for our house purchase was an absolute pleasure. I can only commend them on their professionalism and proactivity during the whole process. I would absolutely recommend Shane and Abigail if you are looking to sell or purchase a property in this area. I will be forever grateful to both of them for helping us secure our dream home!
Alex · 3 October 2024
Agent replied · 24 October 2024
Hi Alex,
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team strives to a provide a professional and proactive service to all our customers. If you ever need anything in the future, please don't hesitate to get in touch.
Kindest regards,
Hammond & Stratford
★★★★★ 5/5
GoogleProfessional and friendly team who supported us every step of the way through the sale and purchase of our subsequent home. From the initial valuation, to the key collection at settlement, we felt like the team were working with us all the way. Their communication and responsiveness level was excellent. This is the second home we have bought with the team and the first we have sold. We would certainly use again, and would recommend anyone looking to do the same in the local area enlists their valuable experience and service.
Russ · 14 October 2025
Agent replied · 14 April 2026
Hi Russ
Thank you for your 5 star review and feedback for our team in Hethersett, it's been a pleasure working with you.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleMy experience with Hammond and Stratford so far has been excellent. Shane promptly replied to a request for further information on properties and organised viewings in an extremely efficient manner. Jack was very professional when showing us round and provided lots of useful information during the viewings. Thanks for making this such a simple and easy process from the start.
J · 3 November 2024
Agent replied · 10 November 2024
Hi,
Thank you for your review, we really appreciate your feedback. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleThe best agent we have experienced! Shane is fantastic, he’s super knowledgeable of the market and was always very helpful getting us booked in for viewings. I have recommended them to multiple friends.
Leanne · 14 September 2025
Agent replied · 14 April 2026
Hi Leanne,
Thank you for your 5-star review, wonderful comments and recommendation! If we … More
★★★★★ 5/5
GoogleVery smooth sale experience. Staff were professional and had great knowledge of the local market. Thanks to Abigail who kept me very well informed and was always pleasant to deal with.
Heather · 14 September 2025
Agent replied · 14 April 2026
Hi Heather,
Thank you for your 5-star review and feedback about your experience with Abigail … More
★★★★★ 5/5
GoogleShane and team were professional, accommodating and engaged throughout - highly recommend
Matthew · 14 February 2026
Agent replied · 14 April 2026
Hi Matthew,
We are really pleased with your 5 star review, thank you!
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleThank you for the excellent service I was offered by Hammond and Stratford. From the beginning I believed they would be efficient, hard working and courteous and they lived up to my expectations. I would like to especially thank Darcy and Shane who went out of their way to help me. In the end the sale went through more quickly than I expected. There were tricky moments, but Darcy and Shane were always available to deal with my questions. They were proactive and reliable and always made me feel that my sale was important to them. I am really glad that I chose Hammond and Stratford and I would recommend them unreservedly
Eleanor · 6 May 2023
Agent replied · 5 July 2023
Hi Eleanor,
Thank you for your 5 star review, it's really appreciated. It's been a delight to have been able to assist you with your sale.
I have passed your kind words on to Darcy, Shane and the team, and they are thrilled with your review.
We wish you all the best in the future and hope to be of service again.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe have had great experience with Hammond & Stratford so far. As first time buyers they have been so helpful in answering all of our questions. Jack was great at all the viewings we went to with him and Shane has been really helpful over the phone and via email. Thank you!
Daisy · 18 November 2024
Agent replied · 22 November 2024
Hi Daisy,
Thank you for your review, we really appreciate your feedback. If you ever need anything in the future, please don't hesitate to get in touch.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleI advertised my property with Stratfords and it sold in 24 hours. The service from Shane, George was excellent. I had more communication with Abi and her customer service is outstanding. Nothing was too difficult. Abi helped with admin and other issues that go with any move. Fantastic customer service and I would highly recommend Stratfords but in particular the service provided to anyone reading this
Steve · 27 January 2024
Agent replied · 24 August 2024
Hi Steve,
Thank you for sharing your positive experience with us. It's wonderful that your property sold within just 24 hours of marketing, and that you received excellent service from Shane, Jorja, and Abi.
Your recommendation speaks volumes about the quality of service we provide, and I'm sure anyone reading your review will greatly appreciate your comments.
Should you ever require assistance in the future, please don't hesitate to reach out.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleI selected Hammond and Stratford based on their review scores and feedback and I was not disappointed. They are fast and efficient in getting your property valued and on the market and provided me with regular communication updates throughout the sales process. They offer a friendly, personable and knowledgeable service and I have already recommended them to friends and family. Particular mention and thanks to Abigail and Darcy who were brilliant.
Sharon · 18 July 2023
Agent replied · 28 August 2023
Hi Sharon,
Thank you very much for taking the time to leave this 5-star review, it's really appreciated. It was a pleasure to assist you with the sale of your property.
I have passed your kind words on to Abigail, Darcy and the team who are over the moon with your review.
We wish you all the best in the future and hope to be of service again,
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleThank you to Jack for a fantastic property viewing experience! Gave us plenty of time to look around and ask questions, really friendly and helpful throughout the whole viewing.
Emily · 14 May 2025
Agent replied · 29 May 2025
Hi Emily,
Thank you for your 5-star review, Jack was thrilled to hear your comments. If we … More
★★★★★ 5/5
GoogleAlfie Britcher is the perfect balance of professional, friendly, efficient, honest and brilliant telephone manner that anyone could ask for as a client. Every time he picked up the phone he knew exactly who we were and had all the information about our case before we'd even said hello. Whether that's systems, brain power or both he delivered an exceptional experience for us when he represented our vendors. Thank you Jorja for building such an awesome team!
James · 5 July 2022
Agent replied · 5 July 2023
Hi James,
Thank you so much for your 5 star review!
We are so pleased to be able to assist you with all things buying, it's great to hear about your experience with Alfie, Jorja and the Hethersett team so far.
I have passed your kind comments on to Alfie, Jorja and the team, they were thrilled with your review.
We wish you all the best and hope we can continue to be of service.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
FacebookHammond and Stratford sold our property in Thorpe St.Andrew; through out the sale process we were given timely advice, professional guidance and excellent customer service. The team were always patient and willing to answer our endless questions. Post sale - the team, in particular Sophie and Jacob went the extra Mike to answer a number of queries from the purchaser.
Would certainly use this company again, we have no hesitation in recommending them to others.
PeterJulie · 30 July 2022
Agent replied · 1 October 2023
Thank you Peter and Julie for sharing your experience with us.
We really appreciate your kind comments and the time taken to write this wonderful review. It's great to hear your experience with Sophie, Jacob and the team.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleWe have had dealings with both Aaron and Shane in the purchase of our house, nothing has been too much trouble. Queries have been answered promptly, Aaron has always been super friendly and honest with us. Very happy customers. Thank you ☺️
Sara · 24 March 2026
Agent replied · 14 April 2026
Hi Sara,
Thank you for your 5 star review, Aaron and Shane will be very pleased and glad they could assist you.
Kind Regards
Hammond & Stratford
★★★★★ 5/5
GoogleI organised a house valuation appointment through Abi who was so helpful and managed to book us in the following day! Sophie arrived the following day on time and went through the house, we found her very honest and positive regarding what our house had to offer. There was no pressure from the agency, it was quick and easy. Would and have recommended them to others. Their knowledge and customer service was great.
Jenn · 8 September 2022
Agent replied · 5 July 2023
Thank you Jenn for sharing your experience with us.
We really appreciate your kind comments and the time taken to write this wonderful review. It's great to hear your experience with Abi and Sophie.
Kind regards,
Hammond & Stratford
★★★★★ 5/5
GoogleIncredibly helpful and understanding.
Good sincere folk.
Unreservedly recommend Shane, Abigail and team.
Thank you
Frank · 14 August 2025
Agent replied · 14 April 2026
Hi Frank,
Thank you for your 5-star review and recommendation for our Hethersett team. If … More
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